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Pacific Gardens Hotel

3.0 star property
Family-friendly hotel with free airport shuttle and lazy river

Photo gallery for Pacific Gardens Hotel

Outdoor pool
Restaurant
Premier Room
Outdoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
1 Mokara Street North Goroka, Goroka, 675
  • Raun Raun Theatre
    ‪8 min walk‬
  • Mt Kis Lookout
    ‪4 min drive‬
  • J.K. McCarthy Museum
    ‪4 min drive‬
  • Goroka (GKA)
    ‪18 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Cable channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Cable channels
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 Queen Bed

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About the area

Goroka

A family-friendly stay in Goroka awaits you at Pacific Gardens Hotel. You'll be within a 10-minute walk of Raun Raun Theatre and 2.1 km (1.3 mi) from Mt Kis Lookout. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and conference space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a lazy river and laundry facilities. Full breakfast is available. There's also the convenience of a free airport shuttle. .With a stay at this 3-property class Goroka hotel, you'll be 3.1 km (1.9 mi) from J.K. McCarthy Museum and 4.2 km (2.6 mi) from Mount Gahavisuka Provincial Park.

What's nearby

  • Raun Raun Theatre - 8 min walk
  • Mt Kis Lookout - 4 min drive
  • J.K. McCarthy Museum - 4 min drive
  • Mount Gahavisuka Provincial Park - 5 min drive
  • Keu Caves - 77 min drive

Getting around

  • Goroka (GKA) - 3 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬19 min walk
  • ‪Kim's Restaurant - ‬20 min walk

About this property

Pacific Gardens Hotel

Family-friendly hotel with free airport shuttle and lazy river
Pacific Gardens Hotel offers its guests a lazy river and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Barbecue grills, tour/ticket assistance, and a garden are also featured at the family-friendly Pacific Gardens Hotel. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 3-star Goroka hotel.

  • 38 guestrooms or units
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Pacific Gardens Hotel offers 38 accommodations, which are accessible via exterior corridors and feature complimentary bathrobes and an iron/ironing board. This individually decorated and furnished accommodation includes desks. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: PGK 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Lazy river
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PGK 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pacific Gardens Goroka
Pacific Gardens Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Goroka, South Pacific - Papua New Guinea
Pacific Gardens Hotel Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Hotel Goroka

Frequently asked questions

What is the cancellation policy at Pacific Gardens Hotel?

Pacific Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pacific Gardens Hotel?

Yep, Pacific Gardens Hotel has a free self car park.

Does Pacific Gardens Hotel have a pool?

Pacific Gardens Hotel has an outdoor pool.

Does Pacific Gardens Hotel have a waterslide?

No, but it has a waterpark and lazy river.

Is Pacific Gardens Hotel family-friendly?

You bet! With amenities such as babysitting services and a lazy river, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pacific Gardens Hotel is a hit with families.

Does Pacific Gardens Hotel serve breakfast?

Yep, full brekkie is offered at Pacific Gardens Hotel.

Is there a free airport shuttle available at Pacific Gardens Hotel?

Yep, there's a free airport shuttle that runs from 7:00 AM - 5:00 PM on request.

Is there a bar or restaurant at Pacific Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pacific Gardens Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Pacific Gardens Hotel?

No, pets are not allowed.

Pacific Gardens Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 40 reviews
Rating 8 - Good. 18 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful surrounds
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had a nice stay overall, friendly staff and Ok food. Unfortunately there was a lot of mold in the bathroom, but I’m sure that the staff would help us to change room if we bothered asking.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jayprakash Jaykumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay!
It is comfortable stay.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pacific Gardens is set in stunning grounds and is surrounded by lush vegetation and trees. It is a cool verdant paradise Overall the service was good, the staff friendly and the attitude relaxed.
Stayed 3 nights in Nov 2019

8/10 Good

Orian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Manuel, Las palmas, Canary Islands, Spain

Travelled with family
Liked: Property conditions & facilities
We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Gardens surrounding the place were stunning and something to make you get the camera out. Staff were brilliant and food was good. Next time I will take earplugs though because being a wooden building, sound carried throughout and was kept awake all night by the sound of other people’s doors slamming.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, nice swimming pool, lovely staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, in beautiful surrounds. Warm and friendly staff.
Stayed 1 night in Jun 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and self-contained outside city center-which was good-possible to walk into town; free airport pickup and dropoff but no shuttle into town-had to get a taxi and it took 30mins waiting every time
Stayed 1 night in Jun 2019

2/10 Terrible

SS, US

The flight had to return to Port Moresby because of fog, so never got to experience the hotel. :(
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The standard rooms are great. Just a fan or air condition would be great as the rooms are pretty small, it does get hot.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options on trips. WiFi is limited. All staff are friendly and try to be helpful. Lovely gardens.
Stayed 1 night in May 2019

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sub Standard accommodation
I booked and paid for a premium room and was told they were over booked and the only available room was the one given to me. The room was very small, dirty , stuffy no aircon dents in the walls . The leaking toilet sounded like a sonar. The small fridge was rusty pain peeling off the walls. I would never stay in this establishment again under any circumstances
Stayed 1 night in Dec 2018

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place
Friendly hotel, with supportive staff. Rooms have enough space and the Asian food is nice and cheap.
Stayed 3 nights in Jul 2018

10/10 Excellent

Reuben, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful secluded estate
This was my first visit to Goroka and I definitely made the right choice when I booked at the Pacific Gardens Hotel. The staff were more than accommodating and the restaurant was fantastic. I was fortunate enough to meet the owner and he personally thanked me for my visit. If you want to stay at a beautiful, quiet, secluded estate, you will definitely not be disappointed with this hotel.
Stayed 3 nights in Apr 2018

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Rough hotel, great area and the restaurant rocks
This is PNG and it's a rough 6 hour drive from a major city. Operating here is tough. There is no Home Depot around the corner. The rooms are basic and showing age. The bathroom, developing nation like and not clean. The restaurant is very good, but service can be slow. The hotel is owned by a helicopter company and you'll encounter a company lodging type feel. Wifi? Super PNG slow, so pickup a sim card. Get a local guide, explore the area by PMV and you'll have a blast.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Second time to stay, got a free upgrade. Standard room is very basic and had a few things broken, this time the superior room was much nicer. The kitchen can be a little slow, however the setting for the hotel is very nice. Went on the walking track which was nice except for the spiders.
Stayed 1 night in Oct 2017

10/10 Excellent

mir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in a Goroka Area
This hotel is set in a massive hillside garden. It is safe and has an awesome restaurant. The small rooms for pilots and engineers are good. The deluxe rooms are awesome.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Felt Let Down
The reception staff were abrupt from the get go. They don't understand the Wotif system and were not willing to listen when I had explained that the extras such as rollaway beds and extra persons staying in the room were included in the price I had already paid. They therefore charged me additional again... The rooms looked very nice in the advertisement, but were not so when I had arrived. There were a lack of towels in comparison to guests per room, and when requests for more were made, none came. All in all, I didn't feel welcome, nor relaxed the slightest.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced, badly managed and a hotel in decline
The hotel is unpleasant. Dark room with only a few lights working, NO heating in the room (despite the town being at 1600m), bathroom had not been cleaned properly, the advertised internet did not work, no manager on site to sort out problems and the supervisor also refused to visit to discuss the many items. This hotel is WAY overpriced for what you get. No way would I book it again.

8/10 Good

Paul, BNE

Liked: Cleanliness, staff & service
Pacific Gardens
Staff were real nice, Manager even gave me a ride to the airport himself. Food was excellent. Room was very "out-back-shed) like but then I paid only a small amount so value was really good considering where I was. Grounds were very nice and peaceful and used by expat locals for a safe place to walk in the open air..

6/10 Okay

Verified traveller

some good , some bad
There re definitely some drawbacks staying in the cheaper rooms - they can be noisy and people in adjoining rooms can be heard all through the night ! UGH! The grounds are gorgeous. The restaurant is hit and miss - meals can take up to 90 minutes - but it is PNG

4/10 Poor

John, Ballina Australia

Disliked: Staff & service, property conditions & facilities, room comfort
A bed but not much else.
Visit to Goroka show.A wonderful experience. Very limited hotel choices and this hotel reflects this. Now in Bali and the contrast in hotels could not be starker.