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Holiday Inn Kalamazoo West, an IHG Hotel

3.0 star property
Hotel in Kalamazoo with 24-hour fitness centre and 24-hour business centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Kalamazoo West, an IHG Hotel

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Daily cooked-to-order breakfast for a fee
Exterior
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    4 min drive
  • Western Michigan University
    6 min drive
  • Kalamazoo College
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath Shower Combination)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (612)
The price is AU$197
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

About the area

Kalamazoo

At Holiday Inn Kalamazoo West, an IHG Hotel, you'll be 4.6 km (2.8 mi) from Western Michigan University and 5.6 km (3.5 mi) from Kalamazoo College. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 2400 square feet (223 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Kalamazoo hotel include James W. Miller Auditorium and Kalamazoo Valley Museum.

What's nearby

  • Oasis Hot Tub Gardens - 4 min drive
  • Western Michigan University - 6 min drive
  • Kalamazoo College - 7 min drive
  • James W. Miller Auditorium - 8 min drive
  • Kalamazoo State Theatre - 9 min drive

Getting around

  • Kalamazoo Transportation Center - 8 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Steak 'n Shake - ‬12 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Kalamazoo West, an IHG Hotel

Hotel in Kalamazoo with 24-hour fitness centre and 24-hour business centre
Holiday Inn Kalamazoo West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. The business-friendly Holiday Inn Kalamazoo West, an IHG Hotel also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

  • 130 guestrooms or units
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Kalamazoo West, an IHG Hotel offers 130 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West, An Ihg
Holiday Inn Kalamazoo West, an IHG Hotel Hotel
Holiday Inn Kalamazoo West, an IHG Hotel Kalamazoo
Holiday Inn Kalamazoo West, an IHG Hotel Hotel Kalamazoo

Frequently asked questions

What is the cancellation policy at Holiday Inn Kalamazoo West, an IHG Hotel?

Holiday Inn Kalamazoo West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Kalamazoo West, an IHG Hotel?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Kalamazoo West, an IHG Hotel on 13 Oct 2024 start from AU$166.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Kalamazoo West, an IHG Hotel?

Yep, Holiday Inn Kalamazoo West, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Kalamazoo West, an IHG Hotel have a pool?

Holiday Inn Kalamazoo West, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

What makes Holiday Inn Kalamazoo West, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Kalamazoo West, an IHG Hotel.

Does Holiday Inn Kalamazoo West, an IHG Hotel serve breakfast?

Yep, cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Kalamazoo West, an IHG Hotel?

No, Holiday Inn Kalamazoo West, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Kalamazoo West, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Kalamazoo West, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Kalamazoo West, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Kalamazoo West, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 166 out of 340 reviews" "
Rating 8 - Good. 80 out of 340 reviews" "
Rating 6 - Okay. 34 out of 340 reviews" "
Rating 4 - Poor. 26 out of 340 reviews" "
Rating 2 - Terrible. 34 out of 340 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Terry

Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Todd

Stayed 2 nights in Jun 2024

2/10 Terrible

Kelly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The Pool room and water was very dirty all weekend, never cleaned, no towels, and my son got a rash from the water i do believe. About 30 teenagers swimming one night and the chaperones were drunk and letting them be unruly. No one said a word. The breakfast cost 12$ and it was worse than a free breakfast anywhere ive ever been. Service employees were rude and grumpy
Stayed 2 nights in Jun 2024

2/10 Terrible

Marcella

Stayed 3 nights in Jun 2024

8/10 Good

Mateen

Liked: Staff & service, property conditions & facilities
Not
Stayed 2 nights in Jun 2024

6/10 Okay

Kelly

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Deonna, Hammond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay for my daughter’s college tour nearby. The only downfall there was no iron in the room upon arrival . That was quickly resolved. The only other thing was that the TV didn’t work for the two nights I was there. I called the front desk and they said someone would come up and they never did.
Stayed 2 nights in Jun 2024

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Our room was clean and nicely designed. Unfortunately the water pressure in the shower was bad and we kept getting woken up by the blinking light from the smoke detector/sprinkler on the ceiling. Also, no options from the menu were available for breakfast due to someone “calling in”.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Seemed to be very modern and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real good place
Past reviews almost steered me away from a really good place to stay. Pretty new.
Stayed 2 nights in Jun 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good news - when I checked in, my key worked. Bad news - there was a guy in the room. Unpleasant shock for each of us.
Stayed 1 night in May 2024

10/10 Excellent

faith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel so far. We haven’t had any issues with the staff or the booking process and the whole facility has been clean so far.
Stayed 1 night in May 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here fairly often and am always pleased.
Stayed 1 night in May 2024

2/10 Terrible

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed three nights. Upon arrival to our room # 314, we noticed the following: 1. There was leftovers in our refrigerator. Two sandwiches. 2. There were no coffee cups for the complimentary coffee in the room. 3. There was no body wash (soap) in the shower. The container was empty. 4. No one provided fresh towels during our 3 day stay. 5. The second day of our stay the toilet would not flush. All of the items were mentioned to the staff who were very nice and listened to our complaints BUT nothing was done. NOTHING I repeat NOTHING WAS DONE to correct these issues. Extremely disappointed. Never again!
Stayed 3 nights in May 2024

8/10 Good

THOMAS, PORT CHARLOTTE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine but somewhat off of the beaten path. No complaints except for me, it is a bit pricey to just use as a bedroom for 7 hours a night and nothing else. As a vegan they do not offer much of anything that fits my wants or that could be built into a meal.

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, I quite enjoyed my stay. The room was very large and comfortable and with the exception of one bug I found in the bathroom very clean and all the employees that I spoke to were very helpful and polite. Unfortunately, one of the elevators wasn't working for one of the days I was there and there were some noisy children on my floor but I guess that's to be expected. All in all I would stay there again.
Stayed 2 nights in May 2024

8/10 Good

Erica Sanchez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when visiting my daughter at WMU. Staff has always been very friendly. Location is convenient and parking is great. Rooms are comfortable and clean. My only complaint would be the shower doors are SO heavy and sometimes difficult to move. Otherwise, great stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Busy weekend in Kalamazoo and they only had one person working the front desk. Had a line out the door. The manager came out to help with something, helped then disappeared. Lobby was busy, person at the counter kept interrupting check ins to ring people up for drinks and snacks. Rather then finishing with the person who was there first. Elevator was out of service. Stairs are only available by accessing outdoors.
Stayed 2 nights in Mar 2024

2/10 Terrible

caleb

Stayed 3 nights in Mar 2024

4/10 Poor

Alisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We were charged a fee for extra people. 2 adults and 2 kids in a room with two beds. Thats not extra. I tried to get this fixed and holiday inn said they don’t even have a charge like this and this is a fee Expedia charges? We found adult ticks crawling on the bed. The elevator was broken and you had to go outside to use the stairs. The pool had been broken and was cold. We wont be booking through Expedia or using the holiday inn again.
Stayed 2 nights in Mar 2024

8/10 Good

Krystle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t available for check in but then it was, only one elevator was working and they ran out of clean towels but other than the hotel was clean and sufficient for our stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Natalia

Travelled with family
Stayed 2 nights in Mar 2024

8/10 Good

Tiffany

Travelled with family
Liked: Staff & service
Property a bit “worn”. Larvae of some creature on the walls, crumbs, hair and other stuff under the bed.
Stayed 1 night in Mar 2024