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Radisson Hotel Kandy

4.0 star property
Hotel with 2 restaurants, near Temple of the Tooth
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel Kandy

Outdoor pool, pool loungers
Terrace/patio
Aerial view
Outdoor pool, pool loungers
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Malwathu Maha Viharaya
    3 min walk
  • Kandy Lake
    6 min walk
  • Wales Park
    12 min walk
  • Kandy (KDZ-Polgolla Reservoir)
    21 min drive

Room options

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Memory foam bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Grand Serendib Hotel
Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (54)
The price is AU$147
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Grand Serendib Hotel

About the area

Kandy

Radisson Hotel Kandy puts you in the heart of Kandy, within a 20-minute stroll of Temple of the Tooth and Kandyan Art Association & Cultural Centre. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 4-property class Kandy hotel include British Garrison Cemetery and Royal Botanical Garden.

What's nearby

  • Kandy Lake - 6 min walk - 0.5 km
  • Temple of the Tooth - 18 min walk - 1.5 km
  • Royal Palace of Kandy - 3 min drive - 1.9 km
  • Kandy General Hospital - 3 min drive - 2.0 km
  • Royal Botanical Garden - 8 min drive - 7.7 km

Getting around

  • Kandy Railway Station - 6 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 160 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

Hotel with 2 restaurants, near Temple of the Tooth
Radisson Hotel Kandy offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

  • 122 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Radisson Hotel Kandy offers 122 accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70
  • Christmas Eve (24 December) Gala Dinner per child: USD 35 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

What is the cancellation policy at Radisson Hotel Kandy?

Radisson Hotel Kandy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Hotel Kandy?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Radisson Hotel Kandy on 26 Nov 2024 start from AU$180.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Hotel Kandy?

Yep, Radisson Hotel Kandy has a free self car park. Onsite parking is limited.

Does Radisson Hotel Kandy have a pool?

Radisson Hotel Kandy has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Radisson Hotel Kandy a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Radisson Hotel Kandy.

Is Radisson Hotel Kandy family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Radisson Hotel Kandy is a hit with families.

Does Radisson Hotel Kandy serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Radisson Hotel Kandy?

No, Radisson Hotel Kandy does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Hotel Kandy?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Hotel Kandy?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Radisson Hotel Kandy?

No, pets and service animals are not allowed.

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 390 reviews" "
Rating 8 - Good. 143 out of 390 reviews" "
Rating 6 - Okay. 30 out of 390 reviews" "
Rating 4 - Poor. 9 out of 390 reviews" "
Rating 2 - Terrible. 7 out of 390 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thikshan, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location,the staff very friendly. The amenities should be ergonomic. Wish they had a few more towels available, especially given the humidity.
Stayed 1 night in Jul 2024

4/10 Poor

Rekha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel, horrible experience. A/c doesn’t work in the room. Water pressure and temperature zero. Smelly rooms. Never ever recommend anyone. Think before u book. Shame for Radisson Brand
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Jul 2024

8/10 Good

Thomas, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and nicely situated.
Stayed 3 nights in Jun 2024

10/10 Excellent

Davina

Stayed 1 night in Jul 2024

4/10 Poor

Philomena

Stayed 3 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel we have stayed in. Main issue was the cleanliness, hopefully i can add photos to this review to show the state on the Bedding, looked like the sheets hadnt been washed since someone deficated on them!!! As for the smell in the room, what looked like someone died on the carpets and the food looking like it had been out for days! If we could have moved hotels that evening we would have, but it was late when we arrived. Staff response to the state of the rooms...."well it's one of our nicest rooms...." but it doesnt matter if its so dirty! Anyway, we checked out the next day rather than staying for the 3 nights booked. The general manager said "he understood and that we should apply for the refund of the 2 unused nights through Expedia and that he would sort it out at his end. The team at Expedia were very helpful but guess what, refund rejected. Having now tried twice to contact Radisson directly with no response we decided to do this review. Having had an amazing stay at the Radisson Red in Cape Town recently, it is not the chain, but i think a management change in Kandy would help! One final word of warning, the TukTuk driver in the smart white outfit who hangs around the hotel and is friends with the luggage guy at the hotel should be barred. He is aggressive, threatens you when you just want to walk to the Lake, threatens taxi drivers! Beware. I dont like giving these kinds of reviews but needs doing to save other travellers.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tadhg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel overlooking the city and lake in Kandy. Has everything you need for a comfortable stay. A nice rooftop bar to relax before a peaceful quiet sleep.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024

4/10 Poor

Balakumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms smells very bad, food is not worth for the price you paid, towels and bed seats are not clean house keeping is not done there job, we end up fixing the shower faucets,air condition was in repairs.
Stayed 1 night in Mar 2024

2/10 Terrible

Swarnalata, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick with check in. Room was very comfortable with a good view.
Stayed 1 night in Mar 2024

10/10 Excellent

Børge

Stayed 1 night in Jan 2024

8/10 Good

jose

Stayed 1 night in Dec 2023

10/10 Excellent

Teresa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We enjoyed our stay here. The only thing that was disappointing was… I thought breakfast was included. It wasn’t until I went to check out that I found out it wasn’t when an additional $30.00 USD was charged to my credit card.
Stayed 1 night in Sep 2023

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the lake in Kandy, with views of the Tooth Temple. Extremely comfortable room. Rooftop bar and pool were wonderful. We were excellently looked after by the team at the Radisson and would highly recommend this accommodation.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very surprising and nice Radisson
As with so many places, it is greatly about the service. The front desk staff was wonderful, even the bellman was enthusiastic and helpful Thebreakfast buffet was varied and having a coffee machine with multiple choices of beverages was efficient and moved the lines along. The table outside were nice but could have had some kind of shade cover in place. The sunrise from my fifth floor balcony was breathtaking.
Stayed 2 nights in Aug 2023

8/10 Good

Jillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing really unique about this hotel. No welcome drink or warm towel, no attention after checkin. Dining room opened for dinner at 7pm, far too late for tired and hungry travellers
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So I am high level elite status with both Marriott and IHG over a long period, so mostly stay within those hotel groups across the globe given both the perks and the rewards bookings with points. Kandy did not have that option, and with a 1.5yo baby didn't feel adventurous enough to try a boutique unknown brand (even with good reviews), so we chose this Radisson as a known 'brand'. It had been 11 years since we last stayed at a Radisson anywhere and that was Puerto Rico. For reference also this was a personal trip to Kochi in Kerala with my spouse and 1.5yo child and overall our first trip to Sri Lanka and Kandy specifically. We stayed for 2 nights and booked a suite room overlooking the beautiful Kandy Lake, and also included the breakfast option (which was a buffet). Overall, like mostly everywhere in Sri Lanka, the service was excellent throughout the hotel from check-in to housekeeping to breakfast and rooftop servers and concierge. Everyone did their best to try and help out, and were attentive to our baby. The room while not massive for a suite, still had 2 main rooms, purely a stand-in shower, a large balcony overlooking the lake . And because we were in the corner we got a city view as well as some of major sights like Sawtooth Buddhist temple with its gold roof. It was modern, and they well provided for our baby with extra garbage bags, crib, etc. The breakfast had very good Sri Lankan food, as well as some western options. Hoppers on demand are always a highlight.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Very nice hotel, staff, location and service. Got a room upgrade as well. Thank you for hosting us!
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel for a great price
Stayed 2 nights in Apr 2023

8/10 Good

Edo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average hotel, nothing special except the rooftop
Old hotel, beds & shower good but nothing special. Just for staying over it is fine and good located to explore Kandy.
Stayed 1 night in Mar 2023

8/10 Good

Stephen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2023

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and what you would expect from Radisson. The rooftop pool was great.
Stayed 3 nights in Feb 2023