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InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Fountain of Neptune
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Laundry
The price is AU$279
includes taxes & fees
30 Dec - 31 Dec

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Country Club Plaza
    1 min walk
  • University of Missouri-Kansas City
    10 min walk
  • Kemper Museum of Contemporary Art
    16 min walk
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    16 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Classic Room, 1 King Bed, Accessible (Wheelchair)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1004)
The price is AU$232
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Hilton Kansas City Country Club Plaza

About the area

Kansas City

At InterContinental Kansas City at The Plaza, an IHG Hotel you'll be within just a 10-minute stroll of Fountain of Neptune and JC Nichols Memorial Fountain. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The brasserie, American Slang, is open for breakfast, lunch and dinner. Oak Room is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. 29000 square feet (2694 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. On weekend mornings full breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Sunset Hill hotel include Kemper Museum of Contemporary Art and Kansas City Art Institute.

What's nearby

  • University of Missouri-Kansas City - 10 min walk
  • Kemper Museum of Contemporary Art - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • University of Kansas Medical Center - 3 min drive
  • T-Mobile Center - 8 min drive

Getting around

  • City Market Tram Stop - 9 min drive
  • Kansas City Union Station - 14 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬5 min walk
  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬6 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Fountain of Neptune
InterContinental Kansas City at The Plaza, an IHG Hotel offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza, an IHG Hotel. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 371 guestrooms or units
  • 11 levels
  • 2 buildings
  • 29000 sq ft of conference space
  • 2694 sq. m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 26 per night
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

What is the cancellation policy at InterContinental Kansas City at The Plaza, an IHG Hotel?

InterContinental Kansas City at The Plaza, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Kansas City at The Plaza, an IHG Hotel?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza, an IHG Hotel on 30 Dec 2024 start from AU$265.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Kansas City at The Plaza, an IHG Hotel?

Yep, InterContinental Kansas City at The Plaza, an IHG Hotel has a self car park for USD 26 per night.

Does InterContinental Kansas City at The Plaza, an IHG Hotel have a pool?

InterContinental Kansas City at The Plaza, an IHG Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes InterContinental Kansas City at The Plaza, an IHG Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at InterContinental Kansas City at The Plaza, an IHG Hotel.

Is InterContinental Kansas City at The Plaza, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Kansas City at The Plaza, an IHG Hotel is a hit with families.

Does InterContinental Kansas City at The Plaza, an IHG Hotel serve breakfast?

Sure does, full breakfast is available at weekends from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at InterContinental Kansas City at The Plaza, an IHG Hotel?

No, InterContinental Kansas City at The Plaza, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Kansas City at The Plaza, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at InterContinental Kansas City at The Plaza, an IHG Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Roxy, Omaha

Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Stayed 1 night in Sep 2024

4/10 Poor

Bill

Liked: Staff & service, property conditions & facilities, room comfort
Had to move rooms three times. Still didn’t get what I paid for
Stayed 2 nights in Sep 2024

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and property!
Stayed 1 night in Aug 2024

6/10 Okay

Eugene, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The average rating was for 3 reasons; 1) The garage car reader was not working 2) 6 TV cable channels could not get a signal 3) The online checkout app did not work. I had to go down to the front desk to checkout
Stayed 2 nights in Sep 2024

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Travelled with family
Liked: Amenities
Very nice hotel in great location.
Stayed 3 nights in Sep 2024

6/10 Okay

Kory

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel lobby with pool. Excellent view of the plaza. I will definitely stay again. .
Stayed 1 night in Sep 2024

8/10 Good

Vicente

Travelled with family
I’ve stayed at embassy suits and Marriott a lot but my opinion I like intercontinental it’s like both of them out together
Stayed 1 night in Sep 2024

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not today
Moldy shower curtain Door to a balcony that wasent there opened up. Got charged 36 bucks for something perhaps the bottle of water I drank in the room. For $350 bucks stay somewhere else
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The stay was amazing. Will for sure be back for another stay. The room and view from the room were both wonderful. Thanks for making this special occasion a great memory
Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite being an older hotel it was comfortably outfitted and consistently presented a classy touch of luxury. It is conveniently located for both walking and driving. Downstairs restaurant was very good and the coffee bar had good quality coffee.
Stayed 6 nights in Jun 2024

8/10 Good

Barry

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic upscale hotel with friendly staff and very comfortable rooms. Walk to shopping and dining.
Stayed 2 nights in Aug 2024

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness
If you are a heavy sleeper and want a pool close to plaza, this might be a good room for you. If you want a 5 star feel, this is not it. If you are a light sleeper, and want a quiet hotel with good location stay somewhere else.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

8/10 Good

Scott

Stayed 1 night in Aug 2024

6/10 Okay

Susie

Liked: Room comfort
Decent stay but needs some attention
Overall, a nice stay just pointing out some deficiencies based on expectations for price & amenities & service desired. Staycation for husband's birthday. Called prior to arrival to inquire about room, put on hold for awhile. Mediocre attitude. Same person helped me on arrival, same attitude & didn't remember me at first. Gave me good room w great view. Comfy bed. Tub & sink wouldn't drain & bathroom floor seemed a little dirty. Lamp USBs didn't charge phone & watch. Restaurant walls & floor baseboard filthy. Pool patio standing water, moldy in some places - needs redo. Comfy pool loungers. Ran out of towels. Loved walking to restaurants on Plaza for dinner.
Stayed 2 nights in Aug 2024

10/10 Excellent

SHERMAN

Stayed 1 night in Aug 2024