2/10 Terrible
McKenzi D.
11 Sept 2024
Disliked: Cleanliness
Sept 2024 Stay
This house was booked for six girls who wanted to relax by the pool and enjoy time together. Upon booking we asked about possible early check in since flights were earlier then check in time. After multiple attempts we were finally told we could not check in early as there were previous visitors and the cleaners needed 4-5 hours to clean the property. Fine no problem. When we got there it stunk so bad we couldn't stand it, the fridge didn't work, all of the bedding smelled like sweat and clearly wasn't sanitized, there were stains on the beds and one girl even found crumbs and a full piece of candy in her bed with sugar everywhere. They had a repair man come out and fix the fridge but it never got cold enough for our food and the smell was horrid. The hot tubs didn't work and were filthy, the kitchen sink sprayed everywhere anytime we tried to use it, the pool was dirty and didn't smell of salt or chlorine so no idea what chemicals were used but likely unsanitary, one shower spit so much rust when turning on there's no way it's been functional for some time, outside door lock was broken, pool had mass amounts of wasp and bee hives everywhere so we were constantly dodging them, just overall not even close to worth the price for what was supposed to be a "luxury place to stay". Overall, this house wasn't clean. Communication was dodgy at best. We were not happy with our stay even though we made it a good time regardless.
McKenzi D.
Stayed 2 nights in Sep 2024