See all properties
Save

Seevilla Freiberg

4.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seevilla Freiberg

Premium bedding, pillow-top beds, minibar, in-room safe
Property grounds
Bar (on property)
Breakfast, lunch, dinner served; international cuisine, beach views
Sauna, steam room, aromatherapy, body wraps, body scrubs, facials

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Esplanade 22, Zell am See, Salzburg, 5700
  • Lake Zell
    1 min walk
  • Zeller See Beach
    2 min walk
  • Zell am See Leisure Centre
    4 min walk

Room options

View all photos for Standard Double Room (Seeparadies)

Standard Double Room (Seeparadies)

Standard Double Room (Seeparadies)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace, Beachfront (Seetraum)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, Terrace, Beachfront (Seetraum)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room, Lake View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Double or Twin Room, Balcony, Lake View (Seeparadies)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room, Balcony, Lake View (Seeparadies)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double Room, Terrace, Beachfront (Seetraum)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, Terrace, Beachfront (Seetraum)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 35.0 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Balcony

The Gast House Zell am See

Pool
Spa
Free WiFi
Gym
4.7 out of 5, Exceptional, (54)
The price is AU$239
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The Gast House Zell am See

About the area

Zell am See

At Seevilla Freiberg you'll be within steps of Lake Zell and Zeller See Beach. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Seevilla Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the gym and sauna as well as access to rowing/canoeing and snorkelling. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Zell am See hotel you'll find Saalbach-Hinterglemm Ski Resort.

What's nearby

  • Lake Zell - 1 min walk - 0.1 km
  • Zeller See Beach - 2 min walk - 0.2 km
  • Zell am See Leisure Centre - 4 min walk - 0.4 km
  • City Xpress Ski Lift - 9 min walk - 0.8 km
  • AreitXpress Cable Car - 4 min drive - 3.8 km

Getting around

  • Zell am See Station - 11 min walk
  • Salzburg (SZG-W.A. Mozart) - 76 min drive

Restaurants

  • ‪Villa Crazy Daisy - ‬6 min walk
  • ‪Pinzgauer Diele - ‬7 min walk
  • ‪Boutique Hotel Steinerwirt1493 - ‬7 min walk
  • ‪Adria - ‬7 min walk
  • ‪Hotel zum Hirschen - ‬7 min walk

About this property

Seevilla Freiberg

Hotel with private beach and full-service spa
Simply step outside to unwind on the hotel's beach. At Seevilla Freiberg, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and rowing/canoeing.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a steam room, a fitness centre and a garden. Limited free parking is available on a first-come, first-served basis.

This 4-star Zell am See hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Seevilla Freiberg offers 40 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages

Croatian, English, German, Romanian, Serbian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Seevilla Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On a private beach
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Host will greet you

Pets

  • Pets: EUR 22 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 22 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Seevilla Freiberg
Seevilla Freiberg Hotel
Seevilla Freiberg Hotel Zell Am See
Seevilla Freiberg Zell Am See
Seevilla Freiberg Hotel
Seevilla Freiberg Zell am See
Seevilla Freiberg Hotel Zell am See

Frequently asked questions

What is the cancellation policy at Seevilla Freiberg?

Seevilla Freiberg offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Seevilla Freiberg?

Yep, Seevilla Freiberg has a free self car park. Onsite parking is limited.

Are there any beaches close to Seevilla Freiberg?

Yep, Seevilla Freiberg is a short 2-minute walk from Zeller See Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Seevilla Freiberg?

Yep, there is an onsite spa at Seevilla Freiberg. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Seevilla Freiberg a romantic place to stay?

Beachfront dining and a private beach, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Seevilla Freiberg.

Is Seevilla Freiberg family-friendly?

You bet! With amenities such as children's meals and a private beach, as well as free infant beds in the guestrooms, it's no surprise that Seevilla Freiberg is a hit with families.

Does Seevilla Freiberg serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Seevilla Freiberg?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Seevilla Freiberg?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Seevilla Freiberg?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Seevilla Freiberg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 74 reviews" "
Rating 8 - Good. 25 out of 74 reviews" "
Rating 6 - Okay. 8 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

eric

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent view. Walkable area.
Stayed 1 night in May 2024

4/10 Poor

Martina

Liked: Room comfort
Gibt besseres für den Preis
Preis Leistung passt nicht. Viel zu teuer, Service solala, Ausstattung in die Jahre gekommen, leichte schimmelspuren im Bad.
Stayed 1 night in Jul 2022

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Feb 2022

10/10 Excellent

Kostiantyn, Belgrade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and friendly staff.
Stayed 1 night in Jan 2022

10/10 Excellent

Mohammed Wael, Blacksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overlooks the famous Zell lake, with breath-taking views. The hotel is well-kept, and our rooms was cleaned every morning. Breakfast is good, but could use more varieties. Friendly staff. The city center is within 5 minutes walk. The hotel is closely located to most of the attractions around (by car). I would definitely recommend the Seevilla Hotel.
Stayed 4 nights in Oct 2021

10/10 Excellent

Manuela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Beautiful location totally worth it for a relax vacations, and for working as well. I will go back
Stayed 2 nights in Sep 2021

8/10 Good

mashhor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and directly on the lake
The view is beautiful from the room directly on the lake The place is beautiful and the breakfast is good there is not enough parking, and I parked in a different place for high amounts
Stayed 1 night in Aug 2021

4/10 Poor

Lizbet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
First of all, the hotel Is a bit difficult to get to as it requires that you drive down a pedestrian walk way. Then there was s not enough parking so we had to give our car keys at the reception desk. Our room was described as a superior room however there were very few windows that opened so we had the leave a side door wide open to allow fresh air and some coolness into the room. The This presented a security risk and would have allowed tons of water into the room in the event of rain. The balcony could be accessed by a 1 foot step up. The hotel is right next to the train tracks. So sleeping was hot and noisy. We requested a room change but we’re told repeatedly that that was not possible although we observed empty rooms and guests checking out. Fortunately, we were allowed to check out after 1 night even though the website said our 4 night reservation was non-refundable
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic including friendly and efficient staff Our room was spacious and with beautiful view to the lake The facilities are great also
Stayed 4 nights in Dec 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice - but ensure u have the room u expect.
Our initial impression was not so good, but overall we did enjoy our stay here. Their advertising is somewhat misleading. We had a deluxe room booked on the ground floor with lake access - what we found out later is 80% of the photos for this room type, are actually for a room of which they have just 1. The rest are in an older building and not nearly so nice. So I suggest confirming with the property exactly what room you will be getting given the price being paid. The new rooms are in the building on your left when facing the property with the railway line behind you. The railway line and the noise from the trains may be bothersome to some although no real issue for us. The outlook onto the lake was excellent (so long as you are in the right room - see above). I would have rated this property as poor value for money - except that on check-in you are given a card that gives free access to many attractions. In 1 day this card saved us ~EUR200. So when you allow for the value of the card, the value for money with this property is actually quite good. I would recommend staying here so long as you confirm you have a room in the new wing of the property and so long as you would intend visiting the attractions that maximizes the value of the card provided.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great setting, nice staff once you get to know them and high quality food. rooms just right for a few days stay. [a few security issues] and walkable to city etc.
Stayed 11 nights in Sep 2019

10/10 Excellent

Mariamilagros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic Place
I usually don't write any reviews, and in fact, I am a frequent user of hotels.com; but this stayed definitely deserve it. My husband and I were traveling to different states of Austria but this place stold our hearts. When we arrived, we were welcome by the owner since she was under staffed that day, and she welcome us with a free dinner which they say was included. Little details as name tags in the dinner table with our names, and tips for our stayed make a great different. They also gave us free tickets to go to Kaprun that is one of the must see places in Zell am See. They saved us money. When we arrived to the room, the magic increased, the view was marvelous. We just never used the blackout curtains, since this view was perfect for getting sleep and waking up. We definitely had our best time in Austria here, we had plans to go to a day trip to Salzburg city and we canceled it; the hotel and kindness of it, made this magic place even better. In summary, great view, nice room, good location, and kind service.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, one of the best we have been to Could hear every slight noise from room next to you, but not from above or below you., must be very thin walls
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The photo is misleading. There is a small nice lawn area with a good view directly of the lake, but the location is terrible. What the photo does not show are the train tracks and mai road directly behind the hotel. There is a narrow bike path where the entrance is located. It is extremely difficult to park due to the narrow and limited spaces as well as the the constant flow of bikers. We booked our room over 10 months ago based on the photo. We pictured a lovely quiet location. The room we were given was terrible. It was dark with no ventilation. We complained to the front desk and were told we had one of the best rooms and they were fully booked. After much discussion, they suddenly had a suite available which was better. It was very hot while we there and we had to open all the windows. The trains went by every 15 minutes and it was extremely loud. The whiole room shook. We were told the trains did not run at night, but that was not true. We had a reservation for four nights. After two nights of no sleep, we demanded that they let us out of the reservation. The manager was extremely rude. We finally convinced her to give us a full refund. We moved down the street to the Salzbugerhof Hotel which was absolutely fabulous.
Stayed 4 nights in Jun 2019

10/10 Excellent

Abdulsalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely place
The hotel is perfect and the staff are great, welcoming and lovely. The only thing we didn’t like is that the rooms don’t have soundproof and the people next to us were very noisy. The balcony terrace outside are seems like they’re inside each other, not perfect for privacy. Otherwise everything was great
Stayed 2 nights in Jun 2019

8/10 Good

CAgirls

Travelled with group
I wish the rooms came with air conditioning for the warm summer days. The only way to ventilate the room was to leave the door open at night.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
What i liked : The view of the lake from the room made the stay worthwhile.The reception staff was extremely polite and helpful. What i didn't like: The property did not know that three adults would be checking in, so i am assuming that expedia does not know how do its job. Therefore the room was tight for the three of us. The wait staff at the restaurant, clearly don't care for people of colour. That did upset us.
Stayed 2 nights in Apr 2019

10/10 Excellent

Nani, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
amazing time
Stayed 4 nights in Jan 2019

8/10 Good

Ken, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice waterfront view. Contemporary rooms. Good restaurant, very small parking area.
Stayed 1 night in Sep 2018

10/10 Excellent

Justin, Wisconsin

Liked: Cleanliness, property conditions & facilities, room comfort
The view of the lake is just breathtaking. I would come back just to sit on a chair and look at the mountains! Room was nice with a patio outside. The staff was nice, but some of the restaurant staff was a little snooty. If you are driving here beware, its very tricky actually getting to the hotel!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice please but difficulty to reach the hotel as a first time , small size of parking ,, overall nice please and wonderful view

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

2/10 Terrible

Abdulellah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an experience too bad
The room was extremely junk and receptionist disrespectful and uncooperative

4/10 Poor

Khaled, Saudi Arabia

Disliked: Staff & service, property conditions & facilities, room comfort
One bad night
The service was realy poor the recepition working only at morning and few hours at night the train is closed to the hotel and it is very noisy, there is no wifi no air condiation and the resturant also not that good

4/10 Poor

Dominique, London

Liked: Room comfort
Disliked: Cleanliness, staff & service
Don't be fooled by the pretty pictures
We were very disappointed by the poor, incompetent service at the hotel, starting with the Reception (rude and incompetent), and the cleaning staff who understood neither German nor English. And they were not even able to clean the room properly. We were present in the room during 2 cleaning services and glasses/mugs were just swiped with the unused towels from the bedroom, we had to ask for soap refill for both the shower and the sink (the level was so low no soap would come out even when pressing hard), the bottle of body lotion was already open on arrival, the staff was coming in to check the mini bar stock with very little curtesy and one occasion charged us for drinks despite us telling them nothing had been consumed. The light bulbs in the room were not functioning well on arrival, and the reception staff “got them to work” after hitting them several times. That only worked for a couple of hours. No follow up was made during our 1-week stay and we were not bothered to ask anymore. The service staff in the restaurant did not know how to deliver services of a 4-star hotel, touching cutlery with bare hands, not cleaning table cloths, not replacing heavily broken/chipped glasses or mugs,staff picking food bare hands from the breakfast bar during service. The breakfast was good, but the quality of the individual "fresh" products was sub-standard. The best and only thing about this hotel is the location :the view from the rooms are stunning.