Alkyon Resort Hotel & Spa

4.0 star property
Beach hotel with 3 outdoor pools and family fun
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alkyon Resort Hotel & Spa

View from property
Presidential Suite
3 outdoor pools, pool umbrellas, pool loungers
Beach nearby, sun-loungers, beach umbrellas, beach towels
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Spa
The price is AU$153
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Vrachati, Velo-Vocha, Peloponnese, 200 06
  • Ancient Corinth
    14 min drive
  • Archaeological Museum of Ancient Corinth
    14 min drive
  • Temple of Apollo
    15 min drive

Room options

Royal Suite

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Superior Suite

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Duplex

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Triple Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

Twin Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Signature Suite

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Presidential Suite

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
TV
Pillow menu
  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Vrahati

A family-friendly stay in Velo-Vocha awaits you at Alkyon Resort Hotel & Spa. You'll be 11.2 km (7 mi) from Ancient Corinth and 11.3 km (7 mi) from Temple of Apollo. Highlights at this beach hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing day at Alkyon Spa Center can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sky Bar Restaurant, serves Mediterranean cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, Turkish bath/hammam and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 4-property class Velo-Vocha hotel include Historical and Folklore Museum of Corinth and Acrocorinth.

What's nearby

  • Ancient Corinth - 14 min drive
  • Archaeological Museum of Ancient Corinth - 14 min drive
  • Temple of Apollo - 15 min drive
  • Acrocorinth - 20 min drive
  • Casino Loutraki - 26 min drive

Getting around

  • Corinth Station - 23 min drive
  • Athens (ATH-Eleftherios Venizelos) - 87 min drive

Restaurants

  • ‪93°C Special Roastery - ‬14 min walk
  • ‪Socialista - ‬7 min walk
  • ‪Le Petit - ‬1 min walk
  • ‪Eviva - ‬4 min drive
  • ‪Bahama Mama - ‬2 min walk

About this property

Alkyon Resort Hotel & Spa

Beach hotel with 3 outdoor pools and family fun
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Alkyon Resort Hotel & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's club, a children's pool and a steam room. Limited free parking is available on a first-come, first-served basis.

This 4-star Velo-Vocha hotel is smoke free.

  • 165 guestrooms or units
  • 2 levels
  • 13 buildings
  • Conference rooms
  • 15769 sq ft of conference space
  • 1465 sq. m of conference space
  • Built in 1991
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Alkyon Resort Hotel & Spa offers 165 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Fridges and espresso makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Alkyon Spa Center has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sky Bar Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,769 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 February to 31 March:
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Property Registration Number ALKYON094128413

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alkyon Resort Hotel
Alkyon Resort Hotel Velo-Vocha
Alkyon Velo-Vocha
Alkyon Resort & Spa Velo Vocha
Alkyon Resort Hotel & Spa Hotel
Alkyon Resort Hotel & Spa Velo-Vocha
Alkyon Resort Hotel & Spa Hotel Velo-Vocha

Frequently asked questions

What is the cancellation policy at Alkyon Resort Hotel & Spa?

Alkyon Resort Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alkyon Resort Hotel & Spa?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Alkyon Resort Hotel & Spa on 9 Jan 2025 start from AU$148.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alkyon Resort Hotel & Spa?

Yep, Alkyon Resort Hotel & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Alkyon Resort Hotel & Spa?

The closest beach to Alkyon Resort Hotel & Spa is Plaz Límnis Iraíou (9.5 km).

Is there a spa on site at Alkyon Resort Hotel & Spa?

Yep, Alkyon Spa Center is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Alkyon Resort Hotel & Spa have a pool?

Alkyon Resort Hotel & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Alkyon Resort Hotel & Spa a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Alkyon Resort Hotel & Spa.

Is Alkyon Resort Hotel & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Alkyon Resort Hotel & Spa is a hit with families.

Does Alkyon Resort Hotel & Spa serve breakfast?

Yep, buffet brekkie is available daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Alkyon Resort Hotel & Spa?

No, Alkyon Resort Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Alkyon Resort Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alkyon Resort Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Alkyon Resort Hotel & Spa?

Furry friends are welcome at Alkyon Resort Hotel & Spa, with food and water bowls on offer.

Alkyon Resort Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 54 reviews" "
Rating 8 - Good. 18 out of 54 reviews" "
Rating 6 - Okay. 9 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katalin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the sea. Helpful staff.
Stayed 4 nights in Sep 2024

6/10 Okay

Kathleen

Disliked: Cleanliness
This hotel is conveniently located next to a lovely beach. However, the hotel itself is dated. The hall carpet was stained and central areas are not air conditioned, so the hallways and lobby are very hot. Our shower was broken and we found a large cockroach in the bathroom. The hotel staff were quick to respond to our concerns about the cockroach and sent housekeeping right away. Overall the service was good but not great. The room and facilities were likewise good but not great. The breakfast buffet had lots of options but the quality was not very good. This hotel seemed to be popular with families with children and would be a good fit for that. It was not particularly nice for a couples trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

AUGUSTO J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing and clean. It’s the best resort in that area. What’s more impressive is the staff, they’re all so helpful and nice. I would definitely recommend for families.
Stayed 5 nights in Jun 2024

6/10 Okay

Thekla

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated property. Friendly staff
Stayed 2 nights in Jul 2023

6/10 Okay

evangelos

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice place but out-dated,not great value for money
We arranged a couples weekend away. We wanted to relax and get some spa treatments. The place is spacious, has nice grounds, plenty of warm water all day and night long. The facilities seem outdated. The rooms were not as well maintained, the air-condition was noisy and there were dusty corners and surfaces. The breakfast had good variety but some foods were not freshly made. During our second day we could easily identify that the buffet served foods from previous day, like pies and cooked foods. Also, we had spa treatments both days, which were not value for money.
Stayed 2 nights in Dec 2022

2/10 Terrible

Ralph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
Terrible from start to finish, recognising it is end of season it was a disaster. 2 star at best. Beds were infested with bedbugs, no AC working, showers were terrible and the resort is run down. Bars closed by 10pm and they leave you sitting in the dark without any notification. Food is horrendous and my dog gets better quality.
Stayed 1 night in Sep 2022

8/10 Good

Keri

Liked: Staff & service, amenities
Access to the beach and the loungers and umbrellas with drink service made it feel truly like a resort. The room itself did not feel resort-like, it was small and not the best mattress. The staff were all super friendly and helpful though. While the free breakfast had a lot of variety, I wish there was more fresh fruit, vegetables, and juices to choose from. It was a much more family oriented resort than I expected. The pool areas and main dining room were loud and sometimes chaotic with kids. When I read about the resort and saw the pictures I was expecting more of a quiet spa-like setting. That being said, I've never stayed anywhere else in Greece before, so I don't know how it compares locally. Overall, i would still go back. I was looking for easy beach access and free breakfast in a safe place and that is what we got. One more thing to consider is that it can get a bit pricey/tricky to get from the Athens airport to the resort.
Stayed 3 nights in Aug 2022

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Plenty of food but thought had tjo pay at the end of stay but employee was i.thought rude even got 3 employees telling us to pay right there
Stayed 4 nights in Aug 2022

10/10 Excellent

DEMETRE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pools were fun, there was a playground and bicycles to borrow, breakfast was amazing, a wonderful family resort.
Stayed 1 night in Jul 2022

6/10 Okay

Anna

Stayed 3 nights in Jul 2022

8/10 Good

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Vassilis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and safe
Relaxing and safe , great for kids and give the opportunity to parents to find extra time for themselves
Stayed 1 night in Aug 2020

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside hotel of high standards
Everything in this hotel appears brand new and well organized. Hotel lounge space is simply amazing and the whole establishment is like a village with well manicured green spaces between buildings. Overall a very positive feeling as you walk around this hotel village. If I could complain for something is that the double rooms are not too spacious, but they do come with a small balcony. You also need to leave the hotel to walk to the beach, which is of course just 2 mins away. Swimming pools are extremely spacious and lend themselves to quality swimming owing to their size and depth. Jacuzzi works very well too. Breakfast quality and variety was quite satisfactory and you could also eat it al fresco by the beautiful green garden under sun umbrellas. Dinner quality was very good too, mostly tasteful Greek dishes in sufficient variety, although not to an extreme. Nice touch the free bikes to cycle around the hotel and around this quiet seaside village. The spa facilities we did not get the chance to try, but certainly seemed inviting. A very welcome surprise: Saturday nights they offer live music by the large hotel pool complex by two amazing performers who keep interest alive for three wonderful hours. All in all a memorable stay in this brand new hotel by the seaside.
Stayed 1 night in Sep 2019

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Wouldn't recommend....
Certainly not a 5 star hotel - Alkyon falls short of this standard at every step. The rooms are basic and in need of refurbishment, bathrooms even more so, the food is average, although the public areas are reasonable. Everything was just ok, nothing better, and the staff were vaguely uninterested without being overtly rude. I wouldn't return; it is overpriced for what you receive. It seems that a lack of local competition, and a steady stream of summer holiday makers from Greece, mean this hotel has no need or inclination to achieve a certain standard.
Stayed 1 night in Aug 2019

10/10 Excellent

Vassilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair deal
Great place to be fair price for services delivered
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent premises , helpful staff. Some improvements and renovation to the playground are required
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2018

10/10 Excellent

Vassilis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff: the best I 'ven seen in years. Genuinely happy to help and serve the customer, very friendly without the expected "robotic" pretence. Food: 5 stars for quality, variety, and quantity. You have been warned ;-) Activities: Ideal for families with children, organized activities and games in the morning and evening in the pool and the hotel grounds, safe environment. Beach: the only drawback but this is not the hotel's fault obviously. If you are looking for a sandy beach, this is not the place to go. The beach is pebbly without any sand, and the sea is average (considering the excellent Greek beaches in other locations). Also, there are no watersports available, if you are in to that sort of activity.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Not a 5 star hotel!
This is not a 5 star hotel, the bathroom was disgusting with water leaking from the toilet bowl. The room was not cleaned properly and decor was old and dated. The grounds and pools however were lovely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Mattress was very hard, difficult to sleep.matrsses were not soft at all although new but very tough.

4/10 Poor

A, Montreal, Canada

Disliked: Cleanliness, property conditions & facilities
This hotel is definitely overrated!
This hotel is definitely not a 5 star! The first impression you get is not a good one. The driveway to this hotel was dirty, with rundown buildings on both sides and the grounds are definitely not kept up. The mext thing we noticed was during checkin. The staff seemed like students and couldn't check me in right away because they had just received a busload of other tourists. Next, when I finally did get checked in, a teenager with a t-shirt and jeans helped bring us to our room. Noone explained us anything about this resort. We didn't have dinner included with our rate, but took a look at the dinner buffet and it was very limited and really horrible looking. The breakfast buffet was decent, but the buffet area staff, including the chef preparing the omelets were horrible and provided a really bad service, not even once did they smile! This is a 5-star hotel! I forgot to mention that we were charged $175 EUROS for the night! I don't mind the price, but charging a 5 star rate and giving at the most a 3 1/2 star service is definitely not worth it! We noticed they have some set clientele with packages so they don't seem to try very hard. Where is the management or do they not care?