4/10 Poor
Eleanor Claire
Travelled with group
9 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is huge, has a really nice pool area with lots of trees, is very close to the airport, and has two great beaches within 10 minutes walking distance.
However - none of this makes it worth the stay. It is very dirty, our room had pubic hair on the floor, and sand and other dirt everywhere. The mattress was beyond smelly. There were no mattress or pillow protectors, and the mattresses clearly haven’t been changed for years. You could literally smell cheesy sweat through the sheet. I had to sleep on a towel and then my dressing gown throughout the stay to make it okay. The bathroom was also terrible. There is a drain in the bathroom which water rises out of every time you shower or flush the toilet. We were literally hit with eggy sewage smell when we returned from dinner one of the days, which blended with the already really musty and dirty smell of the room. There were nails sticking out the floor which thankfully we noticed upon arrival to avoid stunning our bare feet. The dinner at the hotel is €17, so we avoided that as you can get really good food in local places for as cheap as €11. There is also a serious lack of hand washing / toilets - the only outdoor toilets by the pool don’t have a sink to wash hands, so you have to either use the toilets back in by reception, or go back up to your room. The area around the pool is also not cleaned - at least within the 5 days we were there! There was litter and items from other guests left behind.
Eleanor Claire
Stayed 4 nights in Aug 2024
