Bertam Resort, Penang (Kepala Batas, MYS): Reviews & Deals from AU$116

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Family-friendly resort connected to the airport in Kepala Batas with 3 restaurants

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Bar

Pool

Parking available

Spa

Gym

includes taxes & fees

24 Nov - 25 Nov

Explore the area

12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

Penang Golf Resort
4 min drive
Allanze University - College of Medical Sciences
5 min drive
Kepala Batas Golf Club
7 min drive
Penang (PEN-Penang Intl.)
48 min drive

Room options

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe With Balcony

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Renovated in 2023

30 sq m
Sleeps 2
1 King Bed

Superior Double Room

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Renovated in 2023

26.4 sq m
Sleeps 2
1 King Bed

Executive Suite

Highlights

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Club Lounge

Free cots/infant beds

Mini-fridge

Dining table

56.2 sq m
Park view
Sleeps 2
1 King Bed

Club Suite

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Club Lounge

Free cots/infant beds

Mini-fridge

63 sq m
Hill view
Sleeps 2
1 King Bed

Deluxe King

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Renovated in 2023

30 sq m
Sleeps 2
1 King Bed

Deluxe Twin Room

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Renovated in 2023

30 sq m
Sleeps 2
2 Large Single Beds

Deluxe King with Balcony

Highlights

Balcony

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Sleeps 2
1 King Bed

Iris Pool Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Private plunge pool

Private indoor hot tub

Air conditioning

126 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Family Quadruple Room

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Renovated in 2023

36 sq m
Sleeps 4
2 Double Beds

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Club Lounge

108 sq m
Sleeps 8
1 King Bed and 3 Queen Beds

Superior Twin Room

Highlights

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

Hypo-allergenic bedding

Renovated in 2023

26.4 sq m
Park view
Sleeps 2
2 Large Single Beds

Deluxe Premier

Highlights

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

Free minibar items

Smart TV

43 sq m
City view
Sleeps 2
1 King Bed

Violet Pool Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Private plunge pool

Private indoor hot tub

Air conditioning

106 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

Kids pool

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Kepala Batas

At Bertam Resort, Penang, you'll be connected to the airport and 2.1 km (1.3 mi) from Penang Golf Resort. Highlights at this family-friendly resort include 3 restaurants, 5 hot tubs and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Essoura, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Citrus is the resort's own bar. Enjoy the water park, outdoor swimming pool, gym and lazy river. 35000 square feet (3252 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Kepala Batas resort include Ninth Emperor God Temple and Sunway Carnival Mall.

View more Resorts in Kepala Batas

What's nearby

Penang Golf Resort - 4 min drive - 3.8 km
Kepala Batas Golf Club - 7 min drive - 4.8 km
Sunway Carnival Mall - 16 min drive - 20.8 km
Swettenham Pier Cruise Terminal - 33 min drive - 42.0 km
Gurney Drive - 35 min drive - 43.9 km

Getting around

Tasek Gelugor Station - 17 min drive
Penang (PEN-Penang Intl.) - 48 min drive

Restaurants

‪McDonald's - ‬19 min walk
‪OldTown White Coffee - ‬19 min walk
‪Baeshake Cafe - ‬4 min drive
‪Qah-Wa Cafe - ‬17 min walk
‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort, Penang

Family-friendly resort connected to the airport in Kepala Batas with 3 restaurants

Bertam Resort, Penang offers its guests a full-service spa, a water park (surcharge), and 5 hot tubs. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 18 meeting rooms, and coworking spaces are available. Event space at this resort measures 35000 square feet (3252 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Bertam Resort, Penang. Free self parking is available. A complete renovation of Bertam Resort, Penang was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Kepala Batas resort.

282 guestrooms or units

5 levels

2 buildings

3 dining venues

2 coffee shops

Conference rooms

35000 sq ft of conference space

3252 sq. m of conference space

Built in 2023

Karaoke

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Car service

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Library

Corner/local shop

Gift shop

Bellhop

Lift

Smoking in designated areas

Locker space

Bar or lounge

Bar by the pool

Bertam Resort, Penang offers 282 air-conditioned accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Free in-room WiFi has a 6-device limit
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Limo/town car service
Free secured, covered self parking on site
Secured, covered valet parking on site (MYR 30 per night; includes in/out privileges)
Wheelchair-accessible parking available
Onsite parking options include a carport

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 35 for children
2 coffee shops/cafes
3 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Private picnics

Restaurants on site

Citrus
Essoura
Kasbah
Le Grill

Family friendly

Baby toys
Children's games
Children's pool
Children's toys
Dining table
Free cot
Grocery/convenience store
Highchair
Laundry facilities
Lazy river
Mini-fridge
Outdoor pool
Playground
Pool toys
Water park (surcharge)

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

18 meeting rooms
24-hour business centre
Conference centre (35,000 square foot of space)
Coworking space

Outdoors

Free pool cabanas
In a nature reserve
On the bay
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Mud bath
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Area rugs in room
Ceiling hoist
Doorbell and phone notification
Front entrance ramp
Hardwood flooring in room
High-pile carpet in room
Lift (99 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Visual doorbell notification
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (71 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

2 buildings
5 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2023
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Electric bike charging
Local artist showcase
Locally-owned and organised tours and activities
Mediterranean architecture
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

50-inch smart TV with cable channels
MP3 dock
Smart speaker

Food and drink

24-hour room service
Dining table
Free bottled water
Free stocked minibar
Meal delivery service
Mini-fridge
Restaurant dining guides

Air conditioning
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Bertam Resort, Penang

Children and extra beds

Children are welcome.

Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.

Rollaway/extra beds are available for MYR 150.0 per day.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: MYR 200 per accommodation, per night
A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately MYR 56 for adults and from MYR 35 for children
Valet parking fee: MYR 30 per night (in/out privileges)
Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Long-term renters welcome

This property uses solar energy

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property uses solar energy. Long-term renters welcome.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Free in-room WiFi has a 6-device limit.

Property is also known as

Bertam Resort Penang

Bertam Resort Water Park

Bertam Resort, Penang Resort

Bertam Resort, Penang Kepala Batas

Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

Is parking available at Bertam Resort, Penang?

Yep, Bertam Resort, Penang has a free self car park. Additionally there is secured covered valet parking with in/out privileges for MYR 30 per night.

How much does it cost to stay at Bertam Resort, Penang?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Bertam Resort, Penang on 24 Nov 2024 start from AU$114.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Bertam Resort, Penang?

The closest beach to Bertam Resort, Penang is Pantai Merdeka (19.6 km).

Is there a spa on site at Bertam Resort, Penang?

Yep, there is an onsite spa at Bertam Resort, Penang. It has 5 hot tubs, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Bertam Resort, Penang have a pool?

Bertam Resort, Penang has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

Does Bertam Resort, Penang have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Bertam Resort, Penang?

Bertam Resort, Penang features 5 hot tubs, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Bertam Resort, Penang a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Bertam Resort, Penang.

Is Bertam Resort, Penang family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Bertam Resort, Penang is a hit with families.

Does Bertam Resort, Penang serve breakfast?

Yeah, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bertam Resort, Penang?

No, Bertam Resort, Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Bertam Resort, Penang?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bertam Resort, Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bertam Resort, Penang?

No, pets and service animals are not allowed.

Is there a golf course on site at Bertam Resort, Penang?

There is a golf course next to Bertam Resort, Penang.

Bertam Resort, Penang Reviews

7.8

Good

10/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

4/10 Poor

Abdulla

11 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Siti Rohani, Singapore

Travelled with family

27 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The design of the resort is very unique. 👍👍👍

Stayed 2 nights in Apr 2024

2/10 Terrible

Lee Jun

2 Oct 2023

Disliked: Staff & service

My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!

Stayed 2 nights in Sep 2023

10/10 Excellent

MOHD SHAHRIL BIN HJ MD

2 May 2023

Liked: Cleanliness, amenities, property conditions & facilities

Pool is amazing

Stayed 1 night in Apr 2023

10/10 Excellent

Chee Labb

Travelled with family

27 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!

Stayed 3 nights in Apr 2023

Bertam Resort, Penang

Photo gallery for Bertam Resort, Penang

Reviews

Good

Popular amenities

Explore the area

Room options

View all photos for Deluxe With Balcony

Deluxe With Balcony

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Club Suite

Club Suite

Highlights

View all photos for Deluxe King

Deluxe King

Highlights

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Deluxe King with Balcony

Deluxe King with Balcony

Highlights

View all photos for Iris Pool Suite

Iris Pool Suite

Highlights

View all photos for Family Quadruple Room

Family Quadruple Room

Highlights

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Deluxe Premier

Deluxe Premier

Highlights

View all photos for Violet Pool Suite

Violet Pool Suite

Highlights

Similar properties

Hompton by the Beach Penang

About the area

Kepala Batas

What's nearby

Getting around

Restaurants

About this property

Bertam Resort, Penang

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods