Playa Largo Resort & Spa, Autograph Collection

4.5 star property
Luxury resort on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Largo Resort & Spa, Autograph Collection

Outdoor pool, pool cabanas (surcharge), pool umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
House, 3 Bedrooms, Pool Access, Bay View (Balcony, Private Pool) | Living area
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Hot tub
  • Breakfast available
The price is AU$852
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
97450 Overseas Highway, Key Largo, FL, 33037
  • Bluefin Rock Harbor Marina
    5 min walk
  • Baker's Cay Resort Beach
    17 min walk
  • Jimmy Johnson's Big Chill
    4 min drive
  • Ocean Reef Club, FL (OCA)
    36 min drive

Room options

House, 3 Bedrooms, Non Smoking, Bay View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Bay view
  • Sleeps 8
  • 3 Double Beds

House, 3 Bedrooms, Non Smoking, Bay View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Bay view
  • Sleeps 8
  • 3 Double Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 121 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 76 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 99 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

House, 3 Bedrooms, Pool Access, Bay View (Balcony, Private Pool)

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 293 sq m
  • Bay view
  • Sleeps 8
  • 4 Double Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Key Largo

A luxury stay in Key Largo awaits you at Playa Largo Resort & Spa, Autograph Collection. You'll be 3.1 km (1.9 mi) from Jimmy Johnson's Big Chill and 9.4 km (5.8 mi) from John Pennekamp Coral Reef State Park. Highlights at this beachfront resort include 3 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages, Swedish massages, Ayurvedic treatments and mani/pedis along with access to the sauna. The restaurant, La Marea, serves American cuisine and is open for breakfast and dinner. Sand Bar is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find cabanas, and enjoy the on-site marina and 24-hour gym. 6997 square feet (650 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and coffee/tea in a common area. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4.5-property class Key Largo resort include Florida Keys Dive Center and Florida Keys Visitor Center.

What's nearby

  • Bluefin Rock Harbor Marina - 5 min walk
  • Baker's Cay Resort Beach - 17 min walk
  • Jimmy Johnson's Big Chill - 4 min drive
  • John Pennekamp Coral Reef State Park - 10 min drive
  • Florida Keys Visitor Center - 13 min drive

Getting around

  • Miami International Airport (MIA) - 83 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Sharkey's Pub & Galley Restaurant - ‬5 min drive
  • ‪Snappers - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Playa Largo Resort & Spa, Autograph Collection

Luxury resort on the beach, with outdoor pool
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Playa Largo Resort & Spa, Autograph Collection, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and parasailing.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a 24-hour fitness centre and a hot tub. Parking is available for a fee.

This 4.5-star Key Largo resort is smoke free.

  • 178 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2016
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Playa Largo Resort & Spa, Autograph Collection offers 178 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 47-inch Smart televisions come with cable channels and Netflix. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 34 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Marea
  • Las Olas Ceviche Bar
  • Sand Bar
  • Sol by the Sea

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Boat tours
  • Children's club
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Snorkelling
  • Spa tub
  • TV in common areas
  • Water skiing

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,997 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • Marina
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (116 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls and an off-lead area are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.13 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34 for adults and from USD 14.00 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Largo Resort Autograph Collection
Playa Resort Autograph Collection
Playa Largo Autograph Collection
Playa Autograph Collection
Playa Largo Resort Spa Autograph Collection
Playa Largo Resort & Spa, Autograph Collection Resort
Playa Largo Resort & Spa, Autograph Collection Key Largo
Playa Largo Resort & Spa, Autograph Collection Resort Key Largo

Frequently asked questions

What is the cancellation policy at Playa Largo Resort & Spa, Autograph Collection?

Playa Largo Resort & Spa, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Playa Largo Resort & Spa, Autograph Collection?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Playa Largo Resort & Spa, Autograph Collection on 8 Jan 2025 start from AU$764.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Playa Largo Resort & Spa, Autograph Collection?

Yep, Playa Largo Resort & Spa, Autograph Collection has a self car park with in/out privileges for USD 25 per night.

Is there a spa on site at Playa Largo Resort & Spa, Autograph Collection?

Yep, there is an onsite spa at Playa Largo Resort & Spa, Autograph Collection. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Playa Largo Resort & Spa, Autograph Collection have a pool?

Playa Largo Resort & Spa, Autograph Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Playa Largo Resort & Spa, Autograph Collection?

Playa Largo Resort & Spa, Autograph Collection features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Playa Largo Resort & Spa, Autograph Collection a romantic place to stay?

1 hot tub and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Playa Largo Resort & Spa, Autograph Collection.

Is Playa Largo Resort & Spa, Autograph Collection family-friendly?

You bet! With amenities such as a children's club and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Playa Largo Resort & Spa, Autograph Collection is a hit with families.

Does Playa Largo Resort & Spa, Autograph Collection serve breakfast?

Sure does, full brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Playa Largo Resort & Spa, Autograph Collection?

No, Playa Largo Resort & Spa, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Playa Largo Resort & Spa, Autograph Collection?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Playa Largo Resort & Spa, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Playa Largo Resort & Spa, Autograph Collection?

Furry friends are welcome at Playa Largo Resort & Spa, Autograph Collection, with dog exercise areas and food and water bowls on offer.

Playa Largo Resort & Spa, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1000 reviews" "
Rating 8 - Good. 170 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Victor

Stayed 2 nights in Aug 2024

4/10 Poor

heather

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not a luxury resort. We went for our honeymoon and wouldn't pay to go again. Its not worth the money you pay for this place. The rooms need alot of maintenance. The food wasnt that good at all. The only part we liked was the clear water that is not a beach. The bar by the pool and the pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Martha

Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Staff & service, property conditions & facilities
Beautiful property. My only complaint is the cleanliness of the little kids play room. It is truly filthy. The rest of the property is beautiful and staff are friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family time share
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property with super staff, right down to the maintenance guys and front gate man...... awesome amenities and location. Would absolutely stay her again and recommend to others
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Stayed 7 nights in Aug 2024

10/10 Excellent

IAN

Stayed 3 nights in Sep 2024

8/10 Good

Kenneth D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

victor, homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

2/10 Terrible

Anastasiia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible service by front desk agent Melanie. When we checked in she said she can’t find reservations and after she said that it was made for another day. Which was not true. She simply didn’t know what day it is. Also provided false information multiple times. When checked out gave a bill from another room, where it was a room charge while we prepaid everything in advance, had to waste time to figure out. Had to call manager but she wasn’t very helpful, she literally did not say anything. Horrible horrible customer service considering that we stayed on our reservation that I’m 8.5 months pregnant and this front desk agent Melanie only caused stress throughout the whole stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Enjoyed every moment. Housekeeping didn't clean room the three days we stayed but that was only issue.
Stayed 3 nights in Sep 2024

8/10 Good

ken

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great property come here often but the jacuzzi each and every time is TOO DAMN HOT. It’s practically scalding. I measured the water temperature and it came out to 109°. Been coming here for years and for some reason Managment cannot get their act together on this hot tub. Other than that, fantastic experience overall.
Stayed 1 night in Sep 2024

2/10 Terrible

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LILIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant SOL BY THE SEA , it was not what I expected… the food I had to return twice because how Terrible it was . Other then that everything was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yinet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place but waaaay to expensive !
Stayed 2 nights in Sep 2024

10/10 Excellent

Osmani, Hialeah

Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper
Stayed 1 night in Aug 2024

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Micaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely come back. Wonderful resort! 10/10.
Stayed 4 nights in Sep 2024

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities
overpriced overrated hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Stayed 2 nights in Aug 2024