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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
Hotel with a 24-hour fitness centre, near Smathers Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Premium bedding, down duvets, in-room safe, desk
Bar (on property)
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is AU$313
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Fort East Martello Museum and Gallery
    2 min drive
  • Key West Tropical Forest and Botanical Garden
    2 min drive
  • Smathers Beach
    4 min drive
  • Key West, FL (EYW-Key West Intl.)
    3 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

40-inch LED TV with cable channels, TV, pay films

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

40-inch LED TV with cable channels, TV, pay films

King with balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down duvets, in-room safe, desk

Two Queens with balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

View from room

Suite, One King Bed, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay films

Standard King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Hilton Garden Inn Key West / The Keys Collection
Pool
Pet-friendly
Free WiFi
Restaurant
3.8 out of 5, Good, (1009)
The price is AU$508
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Garden Inn Key West / The Keys Collection

About the area

Key West

At DoubleTree Resort by Hilton Grand Key - Key West you'll be 1.7 km (1 mi) from Fort East Martello Museum and Gallery and 1.8 km (1.1 mi) from Key West Tropical Forest and Botanical Garden. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Palm Haven, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas and pool loungers. 7000 square feet (650 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class Key West hotel include Duval Street and Smathers Beach.

What's nearby

  • Smathers Beach - 4 min drive - 2.8 km
  • Key West Golf Club - 6 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 7 min drive - 4.8 km
  • Duval Street - 9 min drive - 6.1 km
  • Southernmost Point - 10 min drive - 6.2 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Hogfish Bar & Grill - ‬6 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Hotel with a 24-hour fitness centre, near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West.

Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2000
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Key West hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:30 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

Frequently asked questions

What is the cancellation policy at DoubleTree Resort by Hilton Grand Key - Key West?

DoubleTree Resort by Hilton Grand Key - Key West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Resort by Hilton Grand Key - Key West?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Grand Key - Key West on 15 Dec 2024 start from AU$261.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Resort by Hilton Grand Key - Key West?

Onsite parking is limited.

Are there any beaches close to DoubleTree Resort by Hilton Grand Key - Key West?

The closest beach to DoubleTree Resort by Hilton Grand Key - Key West is Smathers Beach (2.7 km).

Does DoubleTree Resort by Hilton Grand Key - Key West have a pool?

DoubleTree Resort by Hilton Grand Key - Key West has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7:30 AM to 7:00 PM.

What makes DoubleTree Resort by Hilton Grand Key - Key West a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree Resort by Hilton Grand Key - Key West.

Is DoubleTree Resort by Hilton Grand Key - Key West family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Resort by Hilton Grand Key - Key West is a hit with families.

Does DoubleTree Resort by Hilton Grand Key - Key West serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree Resort by Hilton Grand Key - Key West?

No, DoubleTree Resort by Hilton Grand Key - Key West does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Resort by Hilton Grand Key - Key West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree Resort by Hilton Grand Key - Key West?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1007 reviews" "
Rating 8 - Good. 233 out of 1007 reviews" "
Rating 6 - Okay. 149 out of 1007 reviews" "
Rating 4 - Poor. 89 out of 1007 reviews" "
Rating 2 - Terrible. 83 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Donald

Travelled with family
Liked: Staff & service
4th Floor was shaking room 461 and 463. Had 2 rooms. Had water on table the whole bottle was shaking thru out the day. We have stayed here 3 times. Never was on this side of building. I do not know if it was the washes or dryer on floors below. the whole room was shaking
Stayed 2 nights in Aug 2024

2/10 Terrible

quy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t recommend
Stayed 2 nights in Aug 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms with poor maintenance. Unfriendly staff. Exercise room smelled horrible. Location good. Parking great. Did not try dining or pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel use to be better. Rooms are dated and need better look for what they charge. First room they put me in had a very strong smell. Although they said it was cleaning products, I know it wasn't. Smells more likely to mold.
Stayed 1 night in Aug 2024

8/10 Good

Arlene

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Gunther

Stayed 1 night in Aug 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Key West.
Staff was very friendly and helpful. Loved the pool and pool bar. The room was clean, had everything we needed, and it all worked. There was a guest laundry, which we really appreciated. And of course, the chocolate chip cookies!! We would stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to relax and unwind
It has been many years since I had been to Key West but I knew that I did not want to stay right on Duval Street. This hotel was just a quick 10 minute ride to Duval but perfectly located. It is tucked away and when you turn in, it’s like you’ve entered a tropical paradise. From the second, we entered the hotel we were greeted with a great hello and all the information that we would need for our stay. And the warm cookies were a great treat after a seven hour car ride from North Florida. Our room had a nice sized patio that overlook the pool, which was a great added touch to our stay. The room was very nice, nothing above the ordinary, but very comfortable. We did dine at the restaurant for breakfast. One day, we chose the buffet and it was good , we also use the complementary shuttle down to Duval, which was very convenient. This was my friend’s first time staying in Key West and they were very happy with their stay. We had a great time and I truly recommend this resort.
Stayed 3 nights in Aug 2024

10/10 Excellent

Honznofn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Awesome staff Ms Taylor sure knows how to make her guests feels comfortable all of her team members are great thank you.....
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Beautiful pool but they need to cool the water. Not very many dining options on site.
Stayed 3 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Everyone was wonderful 👍
Stayed 2 nights in Jul 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the parking.
Stayed 3 nights in Aug 2024

2/10 Terrible

VICTORIA

Stayed 2 nights in Aug 2024

10/10 Excellent

Elsa

Stayed 1 night in Aug 2024

8/10 Good

june

Stayed 1 night in Jul 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very busy and noisy, horrible elevators. The property was kept clean and the staff extremely helpful. I was lead to believe on the Expedia listing my room rate included breakfast and it did not. My last stay there it included breakfast. I could have had a better stay at Curry Mansion and included breakfast for $20.00 per day less and would have been much quieter and not dealt with horrible elevators
Stayed 3 nights in Aug 2024

6/10 Okay

Freddie

Travelled with family
Liked: Staff & service
Air conditioning never worked correctly even after they looked at it. Place definitely has wear on it. Positive side staff was helpful and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a nice time. Location was good everything needed was nearby. Room was clean, staff was friendly. We will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location clean rooms friendly staff
Hotel was excellent. I really have no complaints. Yes the room decor and furnishing need to be updated but according to other reviews they are suppose to be doing that later this year. That is just a matter of design as everything was clean and comfortable. Room was as expected per the website. Staff was all very friendly and helpful. Location was very convenient to all of our activities and local restaurants. The hotel shuttle service was great. Pool was gorgeous. I had read other reviews regarding unclean and issues to the point I almost changed our reservations, I’m glad I did not. We enjoyed our stay and would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Gina

Stayed 3 nights in Jul 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, family oriented and clean.
Stayed 2 nights in Jul 2024