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Oceans Edge Key West Resort, Hotel & Marina

4.0 star property
Boardwalk/promenade hotel with 6 outdoor pools and marina

Photo gallery for Oceans Edge Key West Resort, Hotel & Marina

6 outdoor pools, free pool cabanas, pool umbrellas
6 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Parking available
  • Room service
  • Housekeeping
The current price is AU$718
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
5950 Peninsular Avenue, Key West, FL, 33040
  • Key West Naval Station
    ‪3 min walk‬
  • Stock Island Yacht Club & Marina
    ‪7 min walk‬
  • Key West Tropical Forest and Botanical Garden
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, Multiple Beds, Balcony, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Balcony (Partial Ocean View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Balcony (Partial Ocean View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Mobility Accessible, Balcony (Partial Ocean View, 2 Queen)

View from room

Suite, Mobility Accessible, Balcony (Partial Ocean View, 2 Queen)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Partial Ocean View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mobility Accessible, Balcony (Partial Ocean View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Balcony (Partial Ocean View)

View from room

Room, 2 Queen Beds, Mobility Accessible, Balcony (Partial Ocean View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, Multiple Beds, Balcony, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Single Sofa Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 10
  • 4 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Key West

At Oceans Edge Key West Resort, Hotel & Marina you'll be within a 20-minute stroll of Stock Island Yacht Club & Marina and Boca Chica Nude Beach. Highlights at this hotel include 6 outdoor swimming pools, a restaurant and a marina. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, free pool cabanas and pool loungers as well as access to boat tours. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class Key West hotel include Key West Golf Club and Smathers Beach.

What's nearby

  • Stock Island Yacht Club & Marina - 7 min walk
  • Key West Tropical Forest and Botanical Garden - 4 min drive
  • Key West Golf Club - 5 min drive
  • Smathers Beach - 10 min drive
  • Duval Street - 13 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Hogfish Bar & Grill - ‬3 min drive
  • ‪Hurricane Hole Marina - ‬5 min drive
  • ‪Hurricane Joe's Bar & Grill - ‬5 min drive

About this property

Oceans Edge Key West Resort, Hotel & Marina

Boardwalk/promenade hotel with 6 outdoor pools and marina
Oceans Edge Key West Resort, Hotel & Marina offers its guests a marina, 6 outdoor swimming pools, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Oceans Edge Key West Resort, Hotel & Marina. For a fee, parking is available.

This 4-star Key West hotel is smoke free.

  • 175 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2017
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Oceans Edge Key West Resort, Hotel & Marina offers 175 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (USD 30.38 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Room Service

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 6 outdoor pools
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Kayaking
  • Motor boating
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 70.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Concierge service
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 for adults and USD 5.00 to 25.00 for children
  • Self-parking fee: USD 30.38 per night
  • Pet fee: USD 70.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Oceans Edge Key West Hotel
Oceans Edge Key West
Oceans Edge Key West Resort Hotel
Oceans Edge Resort Hotel
Oceans Edge
Oceans Edge Key West Hotel Marina
Oceans Edge Key West Resort Hotel Marina
Oceans Edge Key West Resort, Hotel & Marina Hotel
Oceans Edge Key West Resort, Hotel & Marina Key West
Oceans Edge Key West Resort, Hotel & Marina Hotel Key West

Frequently asked questions

What is the cancellation policy at Oceans Edge Key West Resort, Hotel & Marina?

Oceans Edge Key West Resort, Hotel & Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oceans Edge Key West Resort, Hotel & Marina?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Oceans Edge Key West Resort, Hotel & Marina on 23 Feb 2025 start from AU$623.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oceans Edge Key West Resort, Hotel & Marina?

Yep, Oceans Edge Key West Resort, Hotel & Marina has a self car park for USD 30.38 per night.

Are there any beaches close to Oceans Edge Key West Resort, Hotel & Marina?

Yep, Oceans Edge Key West Resort, Hotel & Marina is a short 16-minute walk from Boca Chica Nude Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats and boat tours.

Does Oceans Edge Key West Resort, Hotel & Marina have a pool?

Yep, and guests love it! Oceans Edge Key West Resort, Hotel & Marina has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes Oceans Edge Key West Resort, Hotel & Marina a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Oceans Edge Key West Resort, Hotel & Marina.

Does Oceans Edge Key West Resort, Hotel & Marina serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Oceans Edge Key West Resort, Hotel & Marina?

No, Oceans Edge Key West Resort, Hotel & Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Oceans Edge Key West Resort, Hotel & Marina?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Oceans Edge Key West Resort, Hotel & Marina?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Oceans Edge Key West Resort, Hotel & Marina?

There is a golf course next to Oceans Edge Key West Resort, Hotel & Marina.

Oceans Edge Key West Resort, Hotel & Marina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1055 out of 1569 reviews
Rating 8 - Good. 257 out of 1569 reviews
Rating 6 - Okay. 128 out of 1569 reviews
Rating 4 - Poor. 58 out of 1569 reviews
Rating 2 - Terrible. 71 out of 1569 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience from start to finish was fantastic! Checking in the front desk was very informative and helpful. The room was absolutely wonderful the bed was comfortable the shower was roomy the balcony views were exceptional! The food and service at the Yellowfin Restaurant was top notch we never had a bad meal or experience with food or staff everyone smiles and makes you feel at home and part of the island community! 11/10 recommend and will be back again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with gorgeous view
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas J

Stayed 7 nights in Oct 2024

10/10 Excellent

SLAWOMIR

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was second to none. They were extraordinarily accommodating to my physical disabilities they were very receptive to any requests we had and they were the friendliest and most welcoming people who went out of their way to make sure your visit was special. I can't recommend them enough. We are so grateful for letting us have incredible stay and a very pleasant Resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Collette

Travelled with group
Loved loved loved the service! Everyone was so kind and helpful! Only down side is we had several charges to our room that weren’t ours..but it was corrected very quickly.
Stayed 7 nights in Nov 2024

10/10 Excellent

cailey

Liked: Cleanliness, staff & service, property conditions & facilities
very nice.
Stayed 2 nights in Jul 2024

8/10 Good

Tami

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort
I thoroughly enjoyed my stay at oceans edge. I like how it is quaint and relaxing. On the other hand, the shuttle makes it easy to go downtown where all the business is happening. When i return to Key West i plan to stay with Oceans Edge.
Stayed 6 nights in Nov 2024

4/10 Poor

Jony

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort!
Return visit and loved it just as much as our first time in 2021. Some staff was the same and lovely to see them again. Property is clean, safe and quiet. Only complaint was that we had to wait an hour after check in time for our room to be ready.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa, Belton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever. I will say that partial ocean view is first floor but the view of the marina is beautiful. The boats are beautiful too. Everyone is so nice. The Yellow fin restaurant is expensive but that’s because it’s convenient. Loved our stay and we will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite, pools, grounds. Close to downtown but far enough that it was quiet. Impeccably clean. The only drawback was the expensive parking and daily resort fees. 9.5/10!
Stayed 4 nights in Nov 2024

10/10 Excellent

susan

Stayed 3 nights in Oct 2024

8/10 Good

Kelley, Davenport

Stayed 3 nights in Oct 2024

4/10 Poor

Lenny

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Arrived to the property 5:18. Was told room is not ready but the front desk lady was very nice and gave us a free drink card while waiting. Once in the room; King mattress sheets have stains. Called about these issues at 6:05 and 6:35. After calling once again because they put a hold of $590 for 2 nights which is crazy, the guy told me he is in reservations and couldn't help me. 3rd call he finally tells me this. He said I need to talk with front desk. I got on the phone with front desk because reservation guy hung up on me, and she was very responsive and within 15 minutes the lady showed up. I showed her all the stains and she began to change everything. Mind you, we arrived to the resort at 5:18. It's now 7:21 and we can't relax yet by the pool, go eat or drink, nothing because we have to wait to make sure the job is done good enough so we don't wake up with bed bugs. 8:11, the cleaning lady just left after redoing our whole room sheets and pillow cases and couch bed sheets and comforter They charge $50 per day resort fee for absolutely nothing and $27 per day for parking!!! I will never stay at this property again for these prices. The room is already $350 per night. BOOK AT YOUR OWN RISK!! SEE MY FULL VIDEO REVIEW ON TIKTOK WITH PICTURES
Stayed 2 nights in Nov 2024

10/10 Excellent

James John Cihlar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and room were very clean, Yellowfins food was very good
Stayed 5 nights in Nov 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good but not exceptional. Some wear and tear in the bathroom.
Stayed 8 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Claudia the manager is amazing. We had a little snafu with our reservations and she saved the day. Bryan tried his best as well. The lady at the coffee shop is fantastic as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 2 nights in Jan 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel would highly recommend. The shuttle service to Old Town was great
Stayed 5 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful and would stay again! Amazing views
Stayed 3 nights in Oct 2024