2/10 Terrible
Phyllis M.
13 Aug 2024
Disliked: Cleanliness
Do not rent this unit or use Summit Count Mountain Retreats Management Company
Upon arrival, it was clear the condo was not clean. I used a Swifter mop to dry and wet mop the floors. The floors were beyond dirty. They were filthy.
The unit is very dirty overall – baseboard have layers of dirt, windows are visibly dirty, filthy area rug that went from black to gray after I washed it, wall marks, to name a few area to be addressed.
Additional issues are: The toilet paper holder is broken. (In reviewing previous site reviews, this has been reported and not fixed), no iron, unit is under-furnished (2 wine glasses provided, 4 coffee cups provided with one being chipped and un-useable, plates are chipped, no bedroom dresser, no bathroom hooks, no deck furniture).
Location is terrible: Condo is built on a narrow hillside between US Highway 6 and the river which provides for excessive road noise 24/7 with large tanker trucks using the route to commute over Loveland Pass. The road noise made it necessary to keep the windows closed day and night. With no air-conditioning in the unit, it was uncomfortable, especially for sleeping.
The VRBO listing of “Brand New Condo” is not truthful. Clearly, the unit is not brand new and is well worn.
We received minimal response to our concerns from the management company. They offered us a $67 discount on our 9-day stay invoice which is laughable. We recommend potential renters look further for a suitable unit managed by a management company other than SCMR.
Phyllis M.
Stayed 9 nights in Aug 2024