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Urban by CityBlue, Kigali, Rwanda

4.0 star property
Hotel in Kigali with rooftop terrace and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban by CityBlue, Kigali, Rwanda

Exterior
Reception
Cocktail bar
Minibar, in-room safe, desk, blackout curtains
Signature Suite | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
KN 51 St, Kigali, 5230
  • Union Trade Center
    14 min walk
  • Ntarama Church
    3 min drive
  • Mambas Club
    5 min drive
  • Kigali (KGL-Kigali Intl.)
    19 min drive

Room options

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Suite

Minibar, in-room safe, desk, blackout curtains

Signature Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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for 1 night
includes taxes & fees
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About the area

Kigali

At Urban by CityBlue, Kigali, Rwanda you'll be within a 15-minute walk of Union Trade Center and 2.1 km (1.3 mi) from Ntarama Church. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Bistro, serves international cuisine and is open for breakfast, lunch and dinner. Sky Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Business travellers can take advantage of a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. .Near this 4-property class Kigali hotel, you'll find Kigali Convention Centre.

What's nearby

  • Nyamirambo Stadium - 7 min drive - 5.7 km
  • Kigali Heights - 8 min drive - 5.0 km
  • Kigali Convention Centre - 8 min drive - 5.2 km
  • University of Kigali - 8 min drive - 5.2 km
  • BK Arena - 12 min drive - 8.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min drive
  • ‪DownTown - ‬12 min walk
  • ‪Makfast - ‬16 min walk
  • ‪Motel Héllenique - ‬4 min drive
  • ‪Fusion Restaurant - ‬8 min walk

About this property

Urban by CityBlue, Kigali, Rwanda

Hotel in Kigali with rooftop terrace and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Urban by CityBlue, Kigali, Rwanda. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Urban by CityBlue, Kigali, Rwanda offers 17 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Sky Lounge
  • The Bistro

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban by CityBlue, Kigali, Rwanda

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban CityBlue Hotel Kigali
Urban CityBlue Hotel
Urban CityBlue Kigali
Urban CityBlue
Urban CityBlue Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Kigali
Urban by CityBlue, Kigali, Rwanda Hotel Kigali

Frequently asked questions

What is the cancellation policy at Urban by CityBlue, Kigali, Rwanda?

Urban by CityBlue, Kigali, Rwanda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban by CityBlue, Kigali, Rwanda?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Urban by CityBlue, Kigali, Rwanda on 22 Nov 2024 start from AU$206.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Urban by CityBlue, Kigali, Rwanda?

Yep, Urban by CityBlue, Kigali, Rwanda has a free self car park.

What makes Urban by CityBlue, Kigali, Rwanda a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Urban by CityBlue, Kigali, Rwanda.

Is there a free airport shuttle available at Urban by CityBlue, Kigali, Rwanda?

No, Urban by CityBlue, Kigali, Rwanda does not offer an airport shuttle service.

Is there a bar or restaurant at Urban by CityBlue, Kigali, Rwanda?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Urban by CityBlue, Kigali, Rwanda?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Urban by CityBlue, Kigali, Rwanda?

No, pets and service animals are not allowed.

Urban by CityBlue, Kigali, Rwanda Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 95 reviews" "
Rating 8 - Good. 34 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 7 out of 95 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Stayed 2 nights in Mar 2024

8/10 Good

Tracey Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.
Stayed 8 nights in Sep 2023

10/10 Excellent

Kaido

Stayed 5 nights in Sep 2023

10/10 Excellent

Stefan

Stayed 2 nights in Aug 2023

10/10 Excellent

Pav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Kigali
This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
My room
Sunrise view from restaurant
Stayed 1 night in Aug 2023

10/10 Excellent

SHEBA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Aug 2023

10/10 Excellent

SHEBA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good short stay

6/10 Okay

Michele

Stayed 1 night in Jun 2023

10/10 Excellent

Madrine

Stayed 2 nights in Jun 2023

10/10 Excellent

Wei Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.
Stayed 10 nights in Apr 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
The elevator was broken the entire time.
Stayed 8 nights in Mar 2023

8/10 Good

Osagie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff
Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant.
Stayed 7 nights in Dec 2022

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again.
Stayed 7 nights in Oct 2022

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Aug 2022

10/10 Excellent

Caroline

Stayed 1 night in Aug 2022

10/10 Excellent

Barbra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every dollar
Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Rooftop restaurant and also topography of the place.
Stayed 4 nights in Apr 2021

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Rwanda
My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful
Stayed 7 nights in Jan 2021

8/10 Good

Olalekan

Stayed 2 nights in Dec 2020

4/10 Poor

PRINCE, MIAMI, Florida

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties. Management needs to ensure the staff deliver in their duties. Never take repeat customers for granted. Always respond to issues raised.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but Lousy Wifi
Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.
Stayed 10 nights in Dec 2020

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is second to none. Very, very accommodating -- all first rate. I won't stay anywhere else after this trip.
Stayed 1 night in May 2020

6/10 Okay

Bruce, Bujumbura

Business traveller
Liked: Cleanliness, staff & service
The initial booked room was terrible especially the toilet. The TV was not showing properly. No tooth brushes and paste are available in the rooms. The second room I was shifted to on day 2 was excellent.
Stayed 3 nights in Feb 2020

8/10 Good

David, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in easily and quickly at 1 AM after late arrival at airport. Airport taxis are easy and charge between 10.000 and 15.000 framcs for trips into Kigali - I paid 15.000 at that time of night and was at the hotel 10 minutes later. Free breakfast is good with made to order omelets and great cappuccino and fresh juices with views over the city from 3rd floor terrace restaurant. Garden rooms are the cheaper rooms and are good value and spacious. Lots of hot water and good Wifi. Definitely cheaper if you are solo to book 1 person since the pruce goes up with 2 people or more. Note next door Zebra guesthouse has same price for 2 people so is a better option for couples. Location is good and you can walk to many places in an hour or less. Taxis also readily available. Recommended.
Stayed 1 night in Jan 2020