2/10 Terrible
crystina m.
12 Mar 2025
Disliked: Cleanliness
Horrible Experience
I arrived at 2:30 am and walked into a complete mess. The place was clearly not cleaned since the previous guests. We had no clean linens or towels. We were forced to sleep with dirty sheets and no blankets. I contacted the host who said he had a miscommunication with the cleaner. After searching further reviews, this happens often. Cleaner was scheduled for 10am, then rescheduled again for 12:30pm. I asked him to cancel the cleaner and I would do the laundry myself so I did not have to waste my first day of vacation waiting.After that conversation, I found that it was much worse then a surface clean needed. The shower was covered in mold, the shower head was broken and there was think dust built up in the shower vent. The dishwasher was broken. The washing machine seal is full of mold and smelled horrible. The dryer barely worked. There was not basic soaps as described. The AC unit in the bedroom is so loud you cannot sleep with it on. The unit in the living does no good because the windows are broken and letting in the hot air. There was a broken beach chair and broken umbrella as well. There was much more but these were the worst. The location needs a deep clean and disinfect. The area is great but the condo was a horrible experience. The host was not at all concerned about our time and ignored my inquiry about the dishwasher. I reached out to Vrbo customer service and they did nothing for me. Do not make the mistake I did, avoid this rental.
crystina m.
Stayed 6 nights in Feb 2025