10/10 Excellent
Brenda
Travelled with family
23 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the Pembroke was our first but won't be the last. We stayed for 5 nights and really enjoyed our stay. Nothing was too much for the staff who were EXTREMELY helpful. We arrived late (around 8 pm) and wanted to use the car park unfortunately it was full but they do have an overflow car park which is just a short walk from the hotel. The breakfast options (hot and cold) were great. The hotel is in the centre of town and very close to shops, restaurants, etc which is enormously helpful - I didn't need to use my car for 3 days because we were able to walk everywhere. On our final day there, we needed to leave the hotel very early on the Monday morning, and when we told the reception staff, they told us that they would ensure a breakfast would be available for us to take with us, and they did, including a coffee to go. This was very much appreciated. There was only one small downside and that was the Sunday lunch. There was roast on the menu that we were given but when we asked for it, we were told that it wasn't available. We very much enjoyed our few days there and would highly recommend the Pembroke Hotel.
Brenda
Stayed 5 nights in Jul 2024