8/10 Good
Krista
26 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very accessible
The hotel is not very accessible for those who may require a hotel to be. The front entrance has multiple steps to get inside. Underground parking had no accessible parking and elevator only available on parking level 1. When I checked in there was no parking on level 1 and the only suggestion was to unload my car and leave my stuff by the elevator, go park my car on level 2 and then walk up the stairs back to the elevator. While I was parked in a no parking area, someone came out to leave and I was able to snag their parking spot which made it so I didn’t have to leave my luggage unattended or leave my car in a no parking spot to take it upstairs.
Woman at front desk was nice, she put me in a room on the 5th floor with a waterfront view. Room was clean, bed was comfortable and room had a nice smell when I opened the door. Room has a smart tv for streaming. Breakfast was included, was a prepackaged box with 2 hard boiled eggs, cheese, muffin, yogurt and orange juice box. Coffee and tea was included.
Everything was great except for the lack of accessibility. As someone with a back injury it was difficult to get my stuff up to my room. None of the doors were accessible either and hard to open while pulling a cart of luggage through. As a solo traveller I wouldn’t stay again. If I was travelling with someone who could help me, I would stay as the accessibility was my only complaint with the property.
Krista
Stayed 1 night in Oct 2024