4/10 Poor
Lorraine
Business traveller
14 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Just OK
On checking in and having dinner the experience was excellent, the room was dated and basic but suitable to my needs for a place to stay on a business trip. After a long day, I looked forward to getting into bed and much to my annoyance, all I could hear were loud voices, The Cranberries being played on repeat loudly and dishes being moved around. This was approx 10.30pm. On picking up the phone in the room to call, it did not work so I had to call the hotel from my mobile and the gentleman on reception said it was the kitchen I was over and said he would have the music turned off. Then at 4.30am I was awoken by the room overhead walking around and the flooor boards creaking as they moved and again at 6.30am. There was not tea/coffee i the room so I had to go for a walk to a local store at 7am to buy a coffee as breakfast is not served till 8.30 in the hitel and I was leaving at that time
Lorraine
Stayed 1 night in Aug 2024