Kamenoi Hotel Beppu

3.5 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kamenoi Hotel Beppu

Down duvets, in-room safe, desk, blackout curtains
Hot springs
2 restaurants, breakfast served
Exterior
Designer store

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
5-17 Chuo, Beppu, Oita-ken, 874-0936
  • Takegawara Onsen
    9 min walk
  • Beppu Park
    12 min walk
  • Beppu Tower
    14 min walk
  • Oita (OIT)
    34 min drive

Room options

Run of the House, 3Pax

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • Sleeps 6
  • 3 Single Beds

Run of the House, 2Pax

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • Sleeps 4
  • 2 Single Beds

Run of the House, 1Pax

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

Superior Quadruple Room B for 3 People, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

Superior Quadruple Room B for 3 People, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

Deluxe Fourth, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Superior Quadruple Room B for 2 People, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

Superior Quadruple Room B for 2 People, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

Standard Fourth B, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Run of the House, 4Pax

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • Sleeps 8
  • 4 Single Beds

Standard Fourth B, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Deluxe Fourth, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Deluxe Family 6 bed, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
6 bedrooms
Down duvet
Blackout curtains
Hairdryer
  • 62 sq m
  • Sleeps 6
  • 6 Single Beds

Deluxe Family 6 bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 62 sq m
  • Sleeps 6
  • 6 Single Beds

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Fourth A, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Baby Room for 3 People, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

Standard Fourth A, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Baby Room for 2 People, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Standard Triple Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Standard Single Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Baby Room for 4 People, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 42.0 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

Moderate Twin Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Single (Non-smoking)

  • Sleeps 1
  • 1 Single Bed

Standard Fourth A

  • Sleeps 4
  • 4 Single Beds

Standard Triple Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Twin Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Fourth B

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Family 6 Bed

  • Sleeps 6
  • 6 Single Beds

Moderate Single (Non-smoking)

  • Sleeps 1
  • 1 Single Bed

Deluxe Fourth

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Single Beds

Standard Fourth B (Non-smoking)

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Family 6 Bed (Non-smoking)

  • Sleeps 6
  • 6 Single Beds

Deluxe Fourth (Non-smoking)

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Superior TwinB 3 bed (Non-smoking)

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Fourth A (Non-smoking)

  • Sleeps 4
  • 4 Single Beds

Moderate Twin (Non-smoking)

  • Sleeps 2
  • 2 Single Beds

Standard Single Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Triple (Non-smoking)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Moderate Single - Smoking

  • Sleeps 1
  • 1 Single Bed

Baby Room (Non-smoking)

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Smoking

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Beppu

A family-friendly stay in the heart of Beppu awaits you at Kamenoi Hotel Beppu. You'll be 0.7 km (0.5 mi) from Takegawara Onsen and 4.2 km (2.6 mi) from Umitamago. Highlights at this hotel include 2 restaurants, a full-service spa and free self-parking. .The buffet restaurant, BEPPU Bold Kitchen, is open for breakfast, lunch and dinner. Enjoy access to hot springs and a playground. 5705 square feet (530 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3.5-property class Beppu hotel include Hells of Beppu and JR Oita City.

What's nearby

  • Takegawara Onsen - 9 min walk
  • Beppu Park - 12 min walk
  • Beppu Tower - 14 min walk
  • Hells of Beppu - 6 min drive
  • Kijima Kogen Park - 13 min drive

Getting around

  • Beppu Station - 5 min walk
  • Kamegawa Station - 6 min drive
  • Oita (OIT) - 34 min drive

Restaurants

  • ‪別府ボールドキッチン - ‬2 min walk
  • ‪こいのぼり北浜通り店 - ‬5 min walk
  • ‪喫茶ムムム - ‬4 min walk
  • ‪蕎麦にはち - ‬6 min walk
  • ‪はすみ - ‬4 min walk

About this property

Kamenoi Hotel Beppu

Family-friendly hotel with 2 restaurants and full-service spa
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. As a guest of Kamenoi Hotel Beppu, you'll find a full-service spa and hot springs. Event space at this hotel measures 5705 square feet (530 square metres) and includes conference space. Spa services, a vending machine, and an arcade/games room are also featured at the family-friendly Kamenoi Hotel Beppu. Limited free parking is available on a first-come, first-served basis.
  • 1 building
  • 322 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • 5705 sq ft of conference space
  • 530 sq. m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • Lift
  • Microwave in a common area
  • Coffee shop
Kamenoi Hotel Beppu offers 322 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, -. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 4:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 990 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aburaya-kumahachitei
  • BEPPU Bold Kitchen
  • OrsoOtto

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5,705 square feet of conference space
  • Meeting rooms

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property's multistorey car park does not have an lift. Guests who may encounter issues with stairs may be dropped off at the property's entrance before parking.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 990 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Parties and events are allowed on site. 

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beppu Kamenoi Hotel
Kamenoi Hotel Beppu
Kamenoi Hotel Oita
Kamenoi Hotel Oita Beppu
Kamenoi Oita
Kamenoi Oita Beppu
Kamenoi Hotel
Beppu Kamenoi
Kamenoi
Beppu Kamenoi Onsen Hotel
Beppu Kamenoi Hotel
Kamenoi Hotel Beppu Hotel
Kamenoi Hotel Beppu Beppu
Kamenoi Hotel Beppu Hotel Beppu

Frequently asked questions

What is the cancellation policy at Kamenoi Hotel Beppu?

Kamenoi Hotel Beppu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kamenoi Hotel Beppu?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Kamenoi Hotel Beppu on 15 Dec 2024 start from AU$93.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kamenoi Hotel Beppu?

Yep, Kamenoi Hotel Beppu has a free self car park. Onsite parking is limited.

Are there any beaches close to Kamenoi Hotel Beppu?

The closest beach to Kamenoi Hotel Beppu is Tanoura Beach (5 km).

Is there a spa on site at Kamenoi Hotel Beppu?

Yep, - is available for guests.

Is Kamenoi Hotel Beppu family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Kamenoi Hotel Beppu is a hit with families.

Does Kamenoi Hotel Beppu serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Kamenoi Hotel Beppu?

No, Kamenoi Hotel Beppu does not offer an airport shuttle service.

Is there a bar or restaurant at Kamenoi Hotel Beppu?

Yep, you can grab a meal at Kamenoi Hotel Beppu's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kamenoi Hotel Beppu?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Kamenoi Hotel Beppu?

No, pets are not allowed.

Kamenoi Hotel Beppu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 163 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yiu To

Disliked: Amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Ryoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel but the building is a little old. Staff was nice and helpful. They offer a wide variety of food at the buffet. The only criticism is slow internet and the elevators are slow. The hot springs are relaxing
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Stayed 2 nights in Jun 2024

10/10 Excellent

Hyungsuk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, The room is spacious.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff at reception extended a warm welcome. Location of hotel is good .
Stayed 1 night in Jun 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, would be come back again!
It was a great stay at the hotel. Location within walking distance from Beppu Station. Onsen was good. Great customer service!
Stayed 3 nights in May 2024

8/10 Good

Peter, APO

Liked: Staff & service, property conditions & facilities
Stayed two nights. Quick, easy check-in at 3:00 p.m. with a friendly staff member. Was able to park my rental car in the garage next to the hotel. Parking was free (have your parking ticket validated by a front-desk staff member). I didn't eat in the hotel restaurants, so I cannot comment on the quality of the food or the service. From the hotel, one can easily walk to the city center; there are quite a few restaurants just east of Beppu Station. Large onsen (with sauna) on the third floor. The hotel is dated and needs a good cleaning (or renovation). But overall, I had a good stay. Thank you!
Stayed 2 nights in May 2024

6/10 Okay

John

Travelled with partner
The staff, location, room and hotspring are all good. Unfortunately, the elevator is extremely slow and the soundproofing is terrible! Bring earplugs.
Stayed 3 nights in May 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Beppu
Our stay at Kamenoi Hotel Beppu was wonderful. The room was spacious and conveniently located near Beppu Station and bus stops, as well as a Lawsons right across the street. The onsite onsen was great as well. Very large with steam bath and open air options.
Stayed 4 nights in Apr 2024

6/10 Okay

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy Ventilation
Dusty room. Moldy and Dirty bathroom
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is large, but well-maintained. The staff is very helpful and responsive. The only down side was waiting for the elevator at peak use times, because there were so many guests late March... The location is perfect, walking distance from the train station, and near downtown restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place that isn’t westernized at all.
Stayed 2 nights in Dec 2023

8/10 Good

Philip Ping Hung

Travelled with group
Liked: Staff & service
I am surprised the hotel is so close to the local market which allows me to experience this wonderful and energized community of their daily. I strongly recommend walking the city and enjoying the uniqueness of Beppu city on foot.
Stayed 1 night in Nov 2023

6/10 Okay

Nim Chi Louisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff is excellent and helpful when checking in and out. However, there has been a huge improvement in cleanliness in the room utilities. Dirts are found in the washing basin. Quite a challenge for the elderly to walk from the station to the hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Fenny

Travelled with family
Food poor
Stayed 2 nights in Oct 2023

10/10 Excellent

Masakatsu

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing. So convenient, wonderful service and warm and welcoming staff. Close to Beppu station. Can’t wait to return another time and enjoy the area again. Thank you gracious team of Kamenoi Beppu Hotel (and the City Community of Beppu)! Makotoni, arigatou gozaimashita (^-^)
Stayed 2 nights in Nov 2023

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR and bus station so it is very convenient. The Buth was very nice and relaxing.
Stayed 2 nights in Sep 2023

8/10 Good

Shuet Kan Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big enough. Good spa.
Stayed 2 nights in Sep 2023

8/10 Good

Ka Keung

Stayed 2 nights in Sep 2023

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service
Room is clean and staff is helpful, but the aircon in the room can only be set low/medium/high, our room is still hot even when set at high. The air con design is weird considering this is a hotspring hotel. Location: good, 5 mins walk from Beppu Station
Stayed 2 nights in Sep 2023

8/10 Good

sadanan

Travelled with family
Liked: Cleanliness, staff & service
The waiting time for elevator was a bit troubling
Stayed 4 nights in Jul 2023

8/10 Good

CHUN YIN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
generally good
Stayed 1 night in May 2023

10/10 Excellent

Pui Ying Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit dated but the facilities are great. Good breakfast buffet and excellent Japanese restaurant. The food and services is great.
Stayed 4 nights in May 2023

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Very small rooms; great buffet, but very crowded. Appears to be a major destination for Korean and Chinese tourists. Can walk to most areas of Beppu from this location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023