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Novotel Rayong Rim Pae Resort

4.0 star property
Beachfront, with full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Rayong Rim Pae Resort

Outdoor pool
Daily buffet breakfast (THB 648 per person)
Premier Room, 2 Single Beds, Garden View
2 restaurants, lunch, dinner served; international cuisine
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
4/5 Moo 3 Pae Klaeng Kram Road, Klaeng, Rayong, 21190
  • Rim Pae Beach
    3 min walk
  • Khao Laem Ya - Mu Ko Samet National Park
    4 min walk
  • Laem Maepim Beach
    9 min drive

Room options

View all photos for Superior Suite, 1 King Bed, Sea View

Superior Suite, 1 King Bed, Sea View

Superior Suite, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • 64 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool View

Premier Room, 1 King Bed, Pool View

Premier Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Garden View

Premier Room, 2 Single Beds, Garden View

Premier Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Garden View

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Garden View

Deluxe Room, 2 Single Beds, Garden View

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Garden View

Premier Room, 1 King Bed, Garden View

Premier Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Eco-friendly toiletries
Bidet
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Bandara On Sea
On private beach
Pool
Parking included
Free WiFi
4.0 out of 5, Very good, (335)
Bandara On Sea

About the area

Klaeng

A family-friendly stay in Klaeng awaits you at Novotel Rayong Rim Pae Resort. Within a short 5-minute stroll, you'll find Rim Pae Beach and Khao Laem Ya - Mu Ko Samet National Park. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Garden Restaurant, serves international cuisine and is open for lunch and dinner. The resort's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and Hot tub. 4381 square feet (407 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Klaeng resort include Laem Mae Phim Beach and Suan Son Beach.
View more Resorts in KlaengOpens in a new window

What's nearby

  • Rim Pae Beach - 3 min walk
  • Suan Son Beach - 13 min drive
  • Laem Mae Phim Beach - 13 min drive
  • Ban Phe Pier - 15 min drive
  • Ao Prao Beach - 36 min drive

Getting around

  • Suvarnabhumi International Airport (BKK) - 136 min drive

Restaurants

  • ‪C-Salt Cafe - ‬19 min walk
  • ‪synC - ‬19 min walk
  • ‪บ้านครัวประมง - ‬4 min drive
  • ‪ผัดไทย คุณไกร - ‬5 min drive
  • ‪บ้านมะละกอ - ‬5 min drive

About this property

Novotel Rayong Rim Pae Resort

Beachfront, with full-service spa
Novotel Rayong Rim Pae Resort offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this resort measures 4381 square feet (407 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the family-friendly Novotel Rayong Rim Pae Resort. Self parking is free.

  • 189 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4381 sq ft of conference space
  • 407 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Novotel Rayong Rim Pae Resort offers 189 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, German, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 648 for adults and THB 324 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,381 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Rayong Rim Pae Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 648 for adults and from THB 324 for children
  • Rollaway bed fee: THB 1150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Rayong
Novotel Rayong Rim Pae Klaeng
Novotel Rayong Rim Pae Resort Klaeng
Rayong Rim Pae
Rayong Rim Pae Resort
Rim Pae Resort Rayong
Novotel Rayong Rim Pae Resort Rayong Province, Thailand - Klaeng
Novotel Rim Pae Hotel Rayong
Novotel Rayong Rim Pae
Novotel Rim Pae Resort Rayong Hotel Rayong
Rayong Novotel
Novotel Rayong Rim Pae
Novotel Rayong Rim Pae Resort Resort
Novotel Rayong Rim Pae Resort Klaeng
Novotel Rayong Rim Pae Resort Resort Klaeng

Frequently asked questions

What is the cancellation policy at Novotel Rayong Rim Pae Resort?

Novotel Rayong Rim Pae Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Rayong Rim Pae Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Rayong Rim Pae Resort on 20 Nov 2024 start from AU$110.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Rayong Rim Pae Resort?

Yep, Novotel Rayong Rim Pae Resort has a free self car park.

Are there any beaches close to Novotel Rayong Rim Pae Resort?

Yep, Novotel Rayong Rim Pae Resort is a short 3-minute walk from Rim Pae Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Novotel Rayong Rim Pae Resort?

Yep, there is an onsite spa at Novotel Rayong Rim Pae Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Novotel Rayong Rim Pae Resort have a pool?

Novotel Rayong Rim Pae Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Novotel Rayong Rim Pae Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Novotel Rayong Rim Pae Resort?

Novotel Rayong Rim Pae Resort features a full-service spa, a health club and an outdoor pool.

What makes Novotel Rayong Rim Pae Resort a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Rayong Rim Pae Resort.

Is Novotel Rayong Rim Pae Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Novotel Rayong Rim Pae Resort is a hit with families.

Does Novotel Rayong Rim Pae Resort serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Rayong Rim Pae Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Novotel Rayong Rim Pae Resort?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Rayong Rim Pae Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Rayong Rim Pae Resort?

No, pets and service animals are not allowed.

Novotel Rayong Rim Pae Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 332 reviews" "
Rating 8 - Good. 173 out of 332 reviews" "
Rating 6 - Okay. 39 out of 332 reviews" "
Rating 4 - Poor. 11 out of 332 reviews" "
Rating 2 - Terrible. 3 out of 332 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Nice attention to detail, with room detail well presented. In particular the bathroom has been well maintained and looked after. Staff very friendly and welcoming. Good range of food available both onsite and across the road at one of the local restaraunts. With the beach meters away it makes for a great getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Family encountered a storm during out trip but the kids totally enjoyed the pools!
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel by the beach in Rayong a quiet part of Thailand good for families. The pools and grounds are nice. Several pools and a hot tub. Also, a good restaurant with Thai and Western food that is inexpensive and pretty good, right by the beach. Staff are friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
This is my second time at this hotel. I like this hotel for its pools and beach. The property needs to be modernized. Breakfast had a good selection and was tasty. The location is not near a shopping center and transportation from the hotel is a bit high. I found it difficult to get luggage out of my room, no elevator and to many stairs, not enough ramps. My GF cut her leg on a bulging tile while getting out of the pool. They removed the beach huts since my last visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hilde

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, friendly staff and the beach is amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven, Orland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well-maintained property with friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

chabpana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Dec 2023

8/10 Good

NORM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beach location but poor breakfast.
Breakfast was very disappointed, no yogurt and bacon tasted like rubber but the beach was nice. If you want to use a jacuzzi, you need to tell them to turn it on for you. Tgere is no outside switches.
Stayed 3 nights in Oct 2023

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2023

4/10 Poor

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for family stay. Great pools, easy access to the beach, and the beach is clean. My issue is more with Expedia. They listed the room as a sleeps 4. When we got to our room, there was room for only 2. We had to book another room which doubled my cost to stay.
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, great value
Check in was efficient and friendly. The room was what I expected. Comfortable bed, tile floors, balcony and large bathroom. Breakfast was good, very good for what the room cost. The pools were pretty spectacular. The exercise room was ok, not great. The hotel restaurants were good. There were several beach clubs in walking distance that offered good but less expensive food and drink. Othee than the beach clubs, there is not much in walking distance. I was pleased. Overall good, very good for price, and I would go back.
Stayed 3 nights in Mar 2023

8/10 Good

supada

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach and swimming pool are great but the restaurant and bar service are so slow especially in the long weekend.
Stayed 1 night in Mar 2023

10/10 Excellent

Attawut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were very friendly and helpful.

10/10 Excellent

Brad

Stayed 1 night in Apr 2022

10/10 Excellent

paul

Stayed 1 night in Mar 2022

6/10 Okay

WARAPORN

Liked: Staff & service, property conditions & facilities, room comfort
Overall ok
Stayed 2 nights in Jan 2022

8/10 Good

Sudarat

Stayed 1 night in Jan 2022

8/10 Good

Elouie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Erdinc

Stayed 1 night in Jun 2021

8/10 Good

Berivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, poor breakfast
The hotel has good maintenance and employers are quite nice. I think the management is trying to save money which affected breaskfast quality. We were not so happy with the choices of their patisserie. Due to covid, there was limited choice on the paper that you need to craft your own menu but not everything we choosed on that limited menu was available. At the end we paid higher than many other hotels available in that region, but had similar poor quality breakfast. Apart from that it was good experience.
Stayed 2 nights in May 2020

8/10 Good

NITIPAT, Phuket

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel locates next to the beach. Easy to swim in the sea and walk along the beach. The was clean and comfort. The breakfast was so standard.
Stayed 2 nights in Mar 2020

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again!
We loved this hotel! Pros: Room: Very comfortable, good AC, liked the colorful furnishings. Pool: Awesome! It was big, beautiful to look at, and right on the water. Easy to get towels. HH: Great drinks and good specials. Staff: Very helpful. From parking the car to check in, everyone was great! Food: Decent selection and what you'd expect. Cons: None! Stay here.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good stay.
Stayed 1 night in Feb 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service
Lovely spot and pools were good. Beach was swim friendly and clean. There are several restaurant options along the beach for variety and different price tag. Bathroom is very small but has all necessities. However the bed left us both a bit sore after 3 days. It was comfortable enough even so.
Stayed 3 nights in Dec 2019

6/10 Okay

tim

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2019