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Best Western Knoxville Suites - Downtown

2.5 star property
Hotel in Knoxville with free breakfast and fitness centre

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Indoor pool
Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
The current price is AU$182
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
5317 Pratt Rd, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

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About the area

Knoxville

At Best Western Knoxville Suites - Downtown, you'll be 8.6 km (5.3 mi) from University of Tennessee. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. .Attractions within a 10-minute drive of this Inskip hotel include Knoxville Convention Center and Neyland Stadium.

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.2 km
  • Knoxville Convention Center - 6 min drive - 8.2 km
  • University of Tennessee - 7 min drive - 8.6 km
  • Neyland Stadium - 8 min drive - 9.2 km
  • Knoxville Zoo - 8 min drive - 12.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Hotel in Knoxville with free breakfast and fitness centre
Best Western Knoxville Suites - Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

  • 58 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Is parking available at Best Western Knoxville Suites - Downtown?

Yep, Best Western Knoxville Suites - Downtown has a free self car park.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on 28 Apr 2025 start from AU$182.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Knoxville Suites - Downtown have a pool?

Best Western Knoxville Suites - Downtown has an indoor pool.

Is Best Western Knoxville Suites - Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Knoxville Suites - Downtown is a hit with families.

Does Best Western Knoxville Suites - Downtown serve breakfast?

Yeah, our guests give a thumbs up to the free full brekkie here! Served daily from 6:00 AM to 9:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Knoxville Suites - Downtown?

No, Best Western Knoxville Suites - Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Knoxville Suites - Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 3 nights in Jan 2025

6/10 Okay

Caleb

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Ok

The pool was good, the bubbles on the hot tub didn’t work. The carpet is dated, workable, but very dirty in places (like the fitness room). The fitness room didn’t open with a room key, you had to go to the front desk and wait till they were available to come open it. The elevator is very VERY slow. Breakfast was delicious and the staff was friendly and lovely A step up from basic but it’s def not Hilton.
Stayed 1 night in Jan 2025

8/10 Good

Carolyn

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Nice roomy room
Stayed 1 night in Jan 2025

6/10 Okay

dylan

Travelled with family, Travelled with group
Disliked: Staff & service

not the best place to stay.

Stayed 1 night in Jan 2025

10/10 Excellent

Deshaune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beds were comfortable, price was good, and was close to the freeway.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice here including the pool/hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

CATHERINE, CANTON

Liked: Staff & service, amenities, property conditions & facilities
Floors were gritty with dirt in halls and elevators. Both in evening and then in the morning. Didn’t have any in the room though, I would have called about that
Stayed 1 night in Dec 2024

8/10 Good

Lidia

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Other than having to have the room key reprogrammed it was good. The receptionist was a bit rude when we had to have our key card reprogrammed as if we were an inconvenience. However the lady at check in was amazing!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2024

2/10 Terrible

Zacharey

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
While I have a list of specific complaints, the overall problem was cleanliness. Most locations in the hotel smelled of something- our floor smelled of cigarette smoke despite being nonsmoking. The heater in our room smelled so awful when we turned it on (in January) the whole room smelled so bad we had to step out. Bathroom was dirty, floor was dirty (found a chip on the back of one of the chairs), we had to ask for new sheets for the pull out bed… we tried to call down to the front desk and our phone didn’t work, the toilet didn’t flush all the way and after a few uses we didn’t feel comfortable using it in the middle of the night in case it overflowed. The staff was pleasant and helpful, especially the breakfast service person.
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
it was ok
Stayed 1 night in Dec 2024

2/10 Terrible

Marcey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Way over rated hotel.

The first room we were given the door to the roo. Was open when we arrived as we walked in the toilet was full of poop clogged and overflowed on the floor none of the beds were made neither was the sofa bed. The second room we were given was a little better but you can room service hadnt dont a good job cleaning as there were plastic knives under the bench. Most of the light fixtures were not on very well. The drywall in the room was cracked and or falling apart in some areas. If it wasnt for the fact I was the only one able to drive i would have left to find another place to stay. The next morning and the breakfast also left room to be desired.. our cups had hairs in them so we gave up on eating and left.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Senacia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice staff and i felt safe there.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Staff super friendly and helpful, but hotel is old

Staff was super friendly and helpful. The hotel is definitely older. The drain in the shower backed up, which maintenance did come snake. The hot tub was not hot, which the front desk staff did fix, but it was not available at the time we tried to use it as it took a few hours to heat up, the water in the shower did not get as hot as I prefer a shower, the bathroom walls had mold at the top, and the room smelled decent initially, but after the first night there, the dog smell started to become more apparent. While it was ok of a stay, would definitely not stay. Want to reiterate that the staff was all super friendly and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Sandra

Stayed 1 night in Nov 2024