Mercure Koh Chang Hideaway: Reviews & Deals from AU$149

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Family-friendly hotel with 2 outdoor pools and full-service spa

Dates

December 2024

January 2025

2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

On private beach

Gym

Hot tub

24/7 front desk

Spa

includes taxes & fees

12 Jan - 13 Jan 2025

Explore the area

111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

Bailan Bay
1 min walk
Pool Bar
2 min walk
Trat Bus Terminal
102 min drive
Trat (TDX)
108 min drive

Room options

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

52 sq m
Partial ocean view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

52 sq m
Partial lake view
Sleeps 4
2 Single Beds

Standard Room, 2 Single Beds

Highlights

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Private bathroom

Hairdryer

24 sq m
Sleeps 4
2 Single Beds

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Furnished balcony

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

50 sq m
Sleeps 4
2 Single Beds

Standard Room, 1 King Bed

Highlights

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Private bathroom

Hairdryer

24 sq m
Sleeps 4
1 King Bed

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace

Separate sitting area

Individually furnished

Individually decorated

Private pool

Private hot tub

Air conditioning

Free cots/infant beds

123 sq m
Sleeps 4
1 King Bed

Superior Room, 2 Single Beds

Highlights

Furnished balcony

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

50 sq m
Sleeps 4
2 Single Beds

Superior Room, 1 King Bed

Highlights

Furnished balcony

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

50 sq m
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony

Individually furnished

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Premium bedding

Blackout curtains

50 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About the area

Bai Lan

A family-friendly stay in Ko Chang awaits you at Mercure Koh Chang Hideaway. Within steps you'll find Bailan Bay and Mu Ko Chang National Park within a short 5-minute stroll. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The Bay is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, Hot tub and sauna. 242 square feet (22 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 4-property class Ko Chang hotel, you'll find Klong Prao Beach.

What's nearby

Bailan Beach - 7 min walk
Bang Bao Pier - 6 min drive
Bangbao Beach - 7 min drive
Lonely Beach - 8 min drive
Kai Be Beach - 19 min drive

Getting around

Trat (TDX) - 108 min drive

Restaurants

‪Beach Bar - ‬2 min walk
‪Dang seafood - ‬3 min drive
‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
‪Pool Bar - ‬2 min walk
‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Family-friendly hotel with 2 outdoor pools and full-service spa

A private beach is featured. Mercure Koh Chang Hideaway offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 242 square feet (22 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Mercure Koh Chang Hideaway. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free.

This 4-star Ko Chang hotel is smoke free.

141 guestrooms or units

3 levels

242 sq ft of conference space

22 sq. m of conference space

Built in 2006

Deli

Kid's club (free)

Childcare (surcharge)

Terrace on the roof

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Wedding services available

Pool or billiards table

Garden

Bellhop

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

Languages

English, Thai

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Ferry terminal shuttle (surcharge)
Free self parking on site

Food and drink

Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 460 for adults and THB 230 for children
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

The Bay

Things to do

2 outdoor pools
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Kayaking
Sauna
Spa tub
Steam room

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

242 square feet of conference space
Business centre
Computer station
Meeting room

Outdoors

Garden
In a national park
In the mountains
On a private beach
On the bay
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

Body scrubs
Couples treatment rooms
Facials
Massage
Sauna
Spa treatment rooms
Spa tub

Accessibility

No lift

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

42-inch LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual furnishings
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Mercure Koh Chang Hideaway

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for THB 1413.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
Airport shuttle fee: THB 2500 per vehicle (one-way)
Rollaway bed fee: THB 1413.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Heating is not provided

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Koh Chang Hideaway

Koh Chang Mercure

Koh Chang Mercure Hideaway

Mercure Hideaway

Mercure Hideaway Hotel

Mercure Hideaway Hotel Koh Chang

Mercure Hideaway Koh Chang

Mercure Koh Chang

Mercure Koh Chang Hideaway

Mercure Koh Chang Hideaway Resort

Mercure Koh Hideaway Resort

Mercure Koh Hideaway

Mercure Koh Chang Hideaway Hotel

Mercure Koh Chang Hideaway Ko Chang

Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

What is the cancellation policy at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 12 Jan 2025 start from AU$148.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Koh Chang Hideaway?

Yep, Mercure Koh Chang Hideaway has a free self car park.

Are there any beaches close to Mercure Koh Chang Hideaway?

Yep, Mercure Koh Chang Hideaway is a short 7-minute walk from Bailan Beach. Fun beach activities include snorkelling and kayaking. You can also find boat tours.

Is there a spa on site at Mercure Koh Chang Hideaway?

Yep, there is an onsite spa at Mercure Koh Chang Hideaway. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Mercure Koh Chang Hideaway have a pool?

Mercure Koh Chang Hideaway has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway features a private beach, 2 outdoor pools and a full-service spa.

Is Mercure Koh Chang Hideaway family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Mercure Koh Chang Hideaway is a hit with families.

Does Mercure Koh Chang Hideaway serve breakfast?

Yeah, buffet brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Mercure Koh Chang Hideaway?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Koh Chang Hideaway?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Koh Chang Hideaway?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Koh Chang Hideaway?

No, pets and service animals are not allowed.

Mercure Koh Chang Hideaway Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Stephen

Travelled with group

1 Sept 2023

Liked: Cleanliness, staff & service

Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.

Stayed 3 nights in Aug 2023

10/10 Excellent

Kanthan

Travelled with group

7 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.

Stayed 4 nights in Jul 2023

8/10 Good

Catherine

Travelled with family

8 Apr 2023

Liked: Staff & service, amenities

Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!

Stayed 4 nights in Apr 2023

6/10 Okay

Mickey

Travelled with partner

30 Jan 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,

Stayed 10 nights in Jan 2023

10/10 Excellent

Verified traveller

12 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.

Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Travelled with family

4 Jan 2021

Disliked: Staff & service

Stayed 5 nights in Dec 2020

8/10 Good

Ruengsak

14 Oct 2020

Liked: Cleanliness, staff & service

Stayed 1 night in Oct 2020

8/10 Good

Scott

Travelled with family

3 Aug 2020

Liked: Staff & service, room comfort

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group

23 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool access room and the 2 4 1 cocktails on the beach!

Stayed 2 nights in Feb 2020

6/10 Okay

Charles

6 Feb 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced

The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group

27 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Actually, everything was good. Really friendly staff,. Nice room. Well kept and clean. The only problem was that the mattress was extremely hard. Very uncomfortable.

Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

7 Nov 2019

Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Nov 2019

2/10 Terrible

scott anthony

Travelled with family

24 Oct 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

21 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value pool villa

Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family

14 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Not very customer friendly and front desk staff not very accommodating

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

19 Aug 2019

Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

12 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay and good food.

อาหารเช้าดีมาก บุฟเฟต์มื้อเย็นราคาไม่แพงและคุ้มค่า ที่ตั้งของรร. ไม่สะดวกสำหรับคนไม่มีรถ ที่จอดรถเพียงพอ รอบๆรร. เงียบสงบ เหมาะกับการพักผ่อนจริงๆ

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

9 Aug 2019

Liked: Staff & service, room comfort

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner

9 Aug 2019

Liked: Cleanliness, staff & service

The staff were first class the property does need a make over like painting etc

Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller

2 July 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Seclude, serenity, peaceful. The room is so cute and feel like home. The bathroom is spacious, very clean. The pool is amazing they have one beachfront pool and one olympic pool. The ben bag at the beach bar is very comfortable. Will definitely come back, strongly recommend for all.

Stayed 2 nights in Jun 2019

6/10 Okay

Kevin

23 June 2019

Liked: Staff & service

Stayed 5 nights in Jun 2019

8/10 Good

Andre

5 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in a remote quiet location

Excellent Hotel with super friendly and helpful staff. It is a bit in a remote location and you definitely need a motobike to be mobile. The beach isn't great so I recommend to drive to another one. Staff is exceptionally friendly and helpful. The price for drinks are a bit high (100 baht for a soda water and 150 baht for coffee).

Stayed 5 nights in May 2019

10/10 Excellent

Amir

1 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Had a great stay , great service, great food at the beach , the room was worth it , could be a bit more clean but it was still good but it could be more clean specially the jacuzzi , pool was good , jacuzzi was also slow to fill. But I would say over all was very satisfied with everything.

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

7 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Everything was perfect, excellent sea view from the room, great food, professional staffs, quality breakfast, value of happy hour. I really enjoy Ms.Okscana (Ukrainian staff), she was really nice to me, she got a big smile and spend taking time with me at anywhere we meet up. I will be coming back again for sure!

Stayed 2 nights in Apr 2019

10/10 Excellent

Leigh

7 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pLace

Stayed 2 nights in Apr 2019

Mercure Koh Chang Hideaway

Photo gallery for Mercure Koh Chang Hideaway

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Highlights

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Highlights

Similar properties

AWA Koh Chang

AWA Koh Chang

About the area

Bai Lan

What's nearby

Getting around

Restaurants

About this property

Mercure Koh Chang Hideaway

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Mercure Koh Chang Hideaway Reviews