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SriLanta Resort and Spa

4.0 star property
Stylish resort on the shore with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SriLanta Resort and Spa

International cuisine, beach views
The Plantation by SriLanta | Garden view
Star Path
International cuisine, beach views
Beach bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
111 Mu 6 Klongnin Beach, Koh Lanta Yai, Ko Lanta, Krabi, 81150
  • Klong Nin Beach
    2 min walk
  • Klong Hin Beach
    6 min drive
  • Khlong Toab Beach
    7 min drive

Room options

View all photos for SriLanta The Myth 4 pax Hillside 500 meters to reception

SriLanta The Myth 4 pax Hillside 500 meters to reception

SriLanta The Myth 4 pax Hillside 500 meters to reception

Highlights

Soundproofed
Air conditioning
Fridge
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Hairdryer
Separate bath and shower
  • 48 sq m
  • Sleeps 4
  • 2 King Beds and 2 Single Beds

View all photos for The Myth by Srilanta Hillside 500 meters to reception

The Myth by Srilanta Hillside 500 meters to reception | Bathroom

The Myth by Srilanta Hillside 500 meters to reception

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Rainfall showerhead
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bunk Beds Female Dormitory Adult Only

Bunk Beds Female Dormitory Adult Only

Bunk Beds Female Dormitory Adult Only

Highlights

Soundproofed
Air conditioning
Fridge
Blackout curtains
Hairdryer
6 bathrooms
Free bottled water
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for SriLanta Beach House Upper

SriLanta Beach House Upper

SriLanta Beach House Upper

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Bunk Beds Mix Dormitory Adult Only

Bunk Beds Mix Dormitory Adult Only

Bunk Beds Mix Dormitory Adult Only

Highlights

Soundproofed
Air conditioning
Fridge
Blackout curtains
Hairdryer
6 bathrooms
Free bottled water
Electric kettle
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Star Path

Star Path

Star Path

Highlights

Soundproofed
Air conditioning
Fridge
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
Free bottled water
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cloud Suite

Cloud Suite

Cloud Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Blackout curtains
Hairdryer
Separate bath and shower
Deep-soaking bath
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for The Plantation by SriLanta

The Plantation by SriLanta

The Plantation by SriLanta

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SriLanta Beach House Lower

SriLanta Beach House Lower

SriLanta Beach House Lower

Highlights

Soundproofed
Air conditioning
Fridge
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Hairdryer
Separate bath and shower
  • 72 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Forest Suite (Jacuzzi)

Forest Suite (Jacuzzi)

Forest Suite (Jacuzzi)

Highlights

Soundproofed
Private hot tub
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 52 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Earth Suite

Earth Suite

Earth Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Moonlight Suite

Moonlight Suite

Moonlight Suite

Highlights

Soundproofed
Private hot tub
Air conditioning
Fridge
Blackout curtains
Hairdryer
Separate bath and shower
Jetted bath
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for KiriLanta Forest Suite with Spa Bath

In-room safe, blackout curtains, soundproofing, free WiFi

KiriLanta Forest Suite with Spa Bath

  • Sleeps 2
  • 1 King Bed

View all photos for KiriLanta Cloud Suite

In-room safe, blackout curtains, soundproofing, free WiFi

KiriLanta Cloud Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for KiriLanta Earth Suite

In-room safe, blackout curtains, soundproofing, free WiFi

KiriLanta Earth Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for SriLanta Beach House Upper Floor

In-room safe, blackout curtains, soundproofing, free WiFi

SriLanta Beach House Upper Floor

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for KiriLanta Moonlight Suite with Spa Bath

In-room safe, blackout curtains, soundproofing, free WiFi

KiriLanta Moonlight Suite with Spa Bath

  • Sleeps 2
  • 1 King Bed

View all photos for KiriLanta Star Path Room

In-room safe, blackout curtains, soundproofing, free WiFi

KiriLanta Star Path Room

  • Sleeps 2
  • 1 King Bed

View all photos for SriLanta The Plantation Room

In-room safe, blackout curtains, soundproofing, free WiFi

SriLanta The Plantation Room

  • Sleeps 2
  • 1 Double Bed

View all photos for SriLanta The Myth Room

In-room safe, blackout curtains, soundproofing, free WiFi

SriLanta The Myth Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for SriLanta Beach House Lower Floor

In-room safe, blackout curtains, soundproofing, free WiFi

SriLanta Beach House Lower Floor

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for SriLanta The Myth 4 pax

In-room safe, blackout curtains, soundproofing, free WiFi

SriLanta The Myth 4 pax

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About the area

Ko Lanta

A family-friendly stay in Ko Lanta awaits you at SriLanta Resort and Spa . Within steps you'll find Klong Nin Beach and Nui Beach within a 15-minute stroll. Highlights at this beachfront resort include 2 outdoor swimming pools, 2 beach bars and a full-service spa. .A pampering day can include Swedish massages, Thai massages and mani/pedis. The restaurant, Chedi Restaurant, serves international cuisine. For a drink, you can stop by the resort's own lounge bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Ko Lanta resort, attractions include Long Beach and Klong Dao Beach.
View more Resorts in Ko LantaOpens in a new window

What's nearby

  • Klong Nin Beach - 2 min walk
  • Khao Mai Kaew Cave - 8 min drive
  • Khlong Khong Beach - 10 min drive
  • Ba Kan Tiang Beach - 10 min drive
  • Long Beach - 18 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 127 min drive

Restaurants

  • ‪Diamond Cliff Beach Restaurant & Bar - ‬11 min walk
  • ‪Surya Chandra - ‬1 min walk
  • ‪Richey - ‬13 min walk
  • ‪Rasta Baby Bar - ‬17 min walk
  • ‪CLIFF LANTA SUITE Restaurant & Bar - ‬7 min walk

About this property

SriLanta Resort and Spa

Stylish resort on the shore with 2 outdoor swimming pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At SriLanta Resort and Spa , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. WiFi is free in public spaces. Self parking is free.

This 4-star Ko Lanta resort is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 bars on the beach
  • Built in 2000
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
SriLanta Resort and Spa offers 155 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages, Swedish massages, Thai massages and manicures and pedicures. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 6 PM on request
  • Area shuttle (surcharge) up to 80 km
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 10 Beach Club
  • Chedi Restaurant

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 3 floors
  • 4 buildings
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: THB 2000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

SriLanta Resort
SriLanta Resort Ko Lanta
SriLanta Ko Lanta
SriLanta

Frequently asked questions

What is the cancellation policy at SriLanta Resort and Spa ?

SriLanta Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at SriLanta Resort and Spa ?

Yep, SriLanta Resort and Spa has a free self car park.

Are there any beaches close to SriLanta Resort and Spa ?

Yep, SriLanta Resort and Spa is a short 2-minute walk from Klong Nin Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at SriLanta Resort and Spa ?

Yep, there is an onsite spa at SriLanta Resort and Spa . You'll enjoy services like Swedish massages.

Does SriLanta Resort and Spa have a pool?

SriLanta Resort and Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at SriLanta Resort and Spa ?

SriLanta Resort and Spa features 2 beach bars, 2 outdoor pools and a full-service spa.

Is SriLanta Resort and Spa family-friendly?

You bet! With amenities such as a playground, an arcade and 2 outdoor pools, it's no surprise that SriLanta Resort and Spa is a hit with families.

Does SriLanta Resort and Spa serve breakfast?

You bet, continental breakfast is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at SriLanta Resort and Spa ?

No, but there's an airport shuttle that runs from 8 AM - 6 PM on request for a fee.

Is there a bar or restaurant at SriLanta Resort and Spa ?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SriLanta Resort and Spa ?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at SriLanta Resort and Spa ?

No, pets are not allowed.

SriLanta Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 345 reviews" "
Rating 8 - Good. 144 out of 345 reviews" "
Rating 6 - Okay. 59 out of 345 reviews" "
Rating 4 - Poor. 23 out of 345 reviews" "
Rating 2 - Terrible. 16 out of 345 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay. Property is divided into a beachfront area with pools and restaurants and the actual lodging area on the other side of the road. There’s a pedestrian tunnel that goes under the road. Our lodgings were a decent walk from the beachfront. Would have been a little difficult for anyone with mobility issues. They provide a shuttle service but that can be unreliable at certain times of the day though. Overall would still recommend though. Family enjoyed the beach a lot.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brendan

Stayed 2 nights in Feb 2024

8/10 Good

patricia

Travelled with partner
Liked: Staff & service
Stayed 13 nights in Jan 2024

8/10 Good

Lisa

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Shao Hua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 service and food with 4/5 accommodations
Bunty and his team get a solid 5 stars or more if I could give more stars. They went above and beyond to make our stay an amazing one. Bunty is always receptive to feedback and is always there to help us with tips on things to do and places to visit.. So service is 10/10. The location is also amazing 10/10. Right on the beach with lots of food and drink options. The Thai food at chedi and the cocktails at ten face are also amazing. So they have really good chef(s) and bartenders. As for the hotel and rooms, it looks like renovations are in progress and there is still work to be done on that front. Our original accommodation was still undergoing renovations so we were given the accommodation above it which was almost fully renovated, but it still needs some work to be done and needs attention to detail so for now 4/5 stars. To compensate for it they offered us a free dinner on the beach which was amazing and we really appreciated it. They are slowly opening more and more sections of the hotel so once all the renovations are complete, the rooms might get the full 5 stars. I believe the 2 year shut down during Covid caused a lot of wear and tear that the team is currently working on addressing. Hopefully the rooms get to join the 5 star club soon.
Stayed 5 nights in Dec 2023

10/10 Excellent

robert, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Bunty is the man!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Value
This resort is amazing value for money! The staff are so friendly and the rooms are big and look like the photos.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay.
Visited during low season, but very happy with the facilities and the warm welcome from the staff. The beachside location was incredibly convenient and the pool towels in their own reusable bag were a welcome touch. Lots of nearby bars and restaurants to enjoy and the room was big and well equipped; a great spot for a relaxing vacation.
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jan 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay at this hotel, room was spacious, clean and quiet. Staff were friendly and helpful. Hotel and area was very quiet when we stayed which was nice as pretty much had pool and the beach to ourselves most of the time. Definitely a place to chill and relax, would need transport if you wish to go further afield than the small strip of beach front hotels and restaurants.

8/10 Good

Guillermo

Liked: Staff & service, room comfort
beautiful resort
Marvellous resort, the cabana was very nice although the bathroom a bit dated and a very bad finish. But the resort outdoor is fantastic, beautiful pools and beach
Stayed 1 night in Mar 2020

8/10 Good

Nino

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel, terrible staff!
Hotel is nice, especially glass villas. I dont recommend to book rooms called myth, we had to change it, as it was very far from the beach, on the hill and in sun it is impossible to pass this way even once, even tough they provide cars for transportation it is not convinient to wait all the time that driver comes, time waste. Other rooms like Star path are also on a hill but closer, so best location had glass villas and veranda villas. Hotel is really nice and clean. But what about staff, here we had problems during check in, first of all manager only cares about money and not about clients feedback or comfort, he tried to lie to us several times and wasn’t ashamed at all! he just doesn't care about hotel reputation etc. there was not any sense to complain about anything even to GM. Problem was that they were trying to charge us more for the room change in spite of the fact that we paid more for the room we booked and the room on which we were changing on cost cheaper! I explained many times to them that it is not fair but they didnt care, hi lied to us that it was surcharge because of early check in,when I argued that we didnt even check in in any room as we were trying to change room during 2hr, he changed and said it was because we were using there amenities, when I asked which amenities exactly he again changed and said it was again because the room was costing more,when I showed how much we paid and how much new room cost in real he tried to call GM who didnt care also
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
Lovely staff and clean brilliant rooms. Scooter hire is easy and good value too
Stayed 5 nights in Feb 2020

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Lacks amenities and good services
I loved the resort grounds and everyone was very friendly. Although, a few things could be better. The first is the lack of privacy in the bathroom. The toilet could at least have a solid door. Another, is the TV. How in the world could you get anything to work. I get theres a beach so who needs TV. Although, when im ready to go to bed, id like to have it on. It was extremely confusing and ended up not working at all because of slow wifi. The breakfast was extremely disappointing. I had the American breakfast and let me say there was nothing on that plate that was American and i am one. Americans dont eat hotdogs for breakfast lol Lastly, we had the hotel setup a transfer back to Krabi airport. We were under the impression we would be sharing a van that carried 9 people. The driver ended up cramming 13 people and stacking luggage on peoples laps during a 3 hour drive. Things got alittle hostile between the passengers screaming at the driver to stop throwing luggage around.
Stayed 3 nights in Feb 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Larger resort style accommodation mid priced.
Being a little South of the Island makes it a little more remote- nice quiet area. Great location with pools over looking the ocean view. Clean beach. Good local eats and bars. As it is a larger resort it is a little more busy with guests. Great view / location for breakfast- get in early. Unfortunately we had no hot water for our shower during our stay. We were at the back of the resort- watch out for the monkeys!! Hotel staff pleasant great house keeping service. Grabbing a scooter is ideal. Do not pay more than 300bht for transport to and from ferry.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location right next to the beach but also nestled in the trees so you were surrounded by wildlife. It had an amazing bath too. The staff were all lovely. The only downsides were the air con was extremely noisy so woke us up sometimes and the water for the shower was either cold or scalding hot no inbetween. Despite this if we were to visit Ko Lanta again then we would stay here for sure.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, Poor service
We checked into this hotel on New Year’s Eve and were very excited after seeing the website. Our booking very clearly stated that it included New Year’s Eve gala tickets but on arrival were told we would need to pay extra for these - as I had this in writing I refused but we ended up sat in reception for two hours waiting for this to be resolved. The hotel has gorgeous facilities and the room was lovely, as were the pool areas and restaurant. We tried to forget about the poor start and relax but upon check out had to wait so that they could check we hadn’t stolen anything! I have never received this kind of service from any hotel and it was an awful way to end our stay. Beautiful hotel but that definitely does not make up for the terrible service (especially for the price you pay). We would not stay here again for that reason
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 9 nights in Jan 2020

10/10 Excellent

MISS SK

Liked: Cleanliness, staff & service, property conditions & facilities
A really lovely resort and a great room with a huge bathtub. Great pool area, excellent food, in front of the beach. Loved our stay here.
Stayed 3 nights in Dec 2019

2/10 Terrible

YK, Tokyo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As somebody mentioned Srilanta must mean stay away in Thai - avoid this hotel at any price! Dirty rooms and poor service - nothing even close to four stars. Food was mediocre, and the staff never smiled or even said hi. They barely cleaned our room, and the bathroom smelled terrible. It looks like the management is trying to make money out of everything without investing in proper trainings, facilities and service.
Stayed 5 nights in Dec 2019