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Hotel Crown Palais Kobe

3.5 star property
Central hotel connected to a shopping centre in Kobe with 3 restaurants

Photo gallery for Hotel Crown Palais Kobe

Lobby
In-room safe, individually furnished, desk, blackout curtains
Public bath
View from property
In-room safe, individually furnished, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
The current price is AU$108
includes taxes & fees
21 Mar - 22 Mar

Explore the area

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Kobe Harborland
    ‪4 min walk‬
  • Harborland Park
    ‪6 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Kobe (UKB)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Single Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Single Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room, Smoking

In-room safe, individually furnished, desk, blackout curtains

Deluxe Twin Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Smoking

In-room safe, individually furnished, desk, blackout curtains

Triple Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Rokko Double Room

  • Sleeps 2
  • 1 Queen Bed

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Rokko Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds and 1 Single Sofa Bed

Harbor Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

Semi-Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Harbor Deluxe Single Room-Smoking

  • Sleeps 1
  • 1 Single Bed

Rokko Triple Room-Smoking

  • Sleeps 3
  • 3 Single Beds

Economy Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Rokko Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Rokko Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Rokko Triple Room

  • Sleeps 2
  • 3 Single Beds

Rokko Suite

  • Sleeps 2
  • 3 Single Beds

Rokko Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Rokko Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Single Beds

Harbor Twin Room

  • Sleeps 2
  • 2 Single Beds

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Harbor Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Crown Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Centurion Hotel Grand Kobe Station

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1003)
The price is AU$103
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Centurion Hotel Grand Kobe Station

About the area

Kobe

Hotel Crown Palais Kobe puts you in the heart of Kobe, connected to a shopping centre and within a 20-minute stroll of Kobe Harborland and Kobe Anpanman Children's Museum & Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering can include massages, body treatments and aromatherapy. The restaurant, Mandarincourt, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include 3 restaurants and free Wi-Fi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Kobe City Centre hotel include Minatogawa Shrine and Motomachi Shopping Street.

What's nearby

  • Kobe Harborland - 4 min walk
  • Kobe Anpanman Children's Museum & Mall - 7 min walk
  • Motomachi Shopping Street - 8 min walk
  • Kobe Tower - 14 min walk
  • Meriken Park - 18 min walk

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 85 min drive

Restaurants

  • ‪コメダ珈琲店神戸ハーバーランド店 - ‬6 min walk
  • ‪ドトールコーヒーショップ JR神戸店 - ‬7 min walk
  • ‪マクドナルド - ‬7 min walk
  • ‪スターバックス - ‬4 min walk
  • ‪万葉庵 - ‬3 min walk

About this property

Hotel Crown Palais Kobe

Central hotel connected to a shopping centre in Kobe with 3 restaurants
Hotel Crown Palais Kobe offers its guests a full-service spa. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at Hotel Crown Palais Kobe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kobe hotel.

  • 229 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Built in 1992
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Crown Palais Kobe offers 229 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished. 23-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • A bar/lounge
  • Tea service

Restaurants on site

  • GRILL TABLE with SKY BAR
  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Self-parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

What is the cancellation policy at Hotel Crown Palais Kobe?

Hotel Crown Palais Kobe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Crown Palais Kobe?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Kobe on 21 Mar 2025 start from AU$108.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Crown Palais Kobe?

Yep, Hotel Crown Palais Kobe has a self car park for JPY 1000 per night. Onsite parking is limited.

Are there any beaches close to Hotel Crown Palais Kobe?

The closest beach to Hotel Crown Palais Kobe is Suma Beach (6.1 km).

Is there a spa on site at Hotel Crown Palais Kobe?

Yep, there is an onsite spa at Hotel Crown Palais Kobe. You'll enjoy services like body treatments.

What makes Hotel Crown Palais Kobe a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Crown Palais Kobe.

Does Hotel Crown Palais Kobe serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Crown Palais Kobe?

No, Hotel Crown Palais Kobe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Crown Palais Kobe?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Crown Palais Kobe?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Crown Palais Kobe?

No, only service animals are allowed.

Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing time…
We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cleaning is very poor and unhygienic
From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Badly stained carpet in need of a shampoo
Stayed 5 nights in Apr 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Travelled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022

10/10 Excellent

Franky

Stayed 1 night in May 2022

8/10 Good

Mariafegagate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem. However the hotel stuff solve the problem quickly.
Stayed 1 night in Feb 2020