Ratings based on 215 Verified Reviews
Real reviews from guests who’ve stayed
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 6 Aug. 2024 on Expedia
Nice for a short business trip.
Comment from Hotel Management
15 Aug. 2024 by KOKOHOTEL神戸三宮 Takagi, Hotel Management
Thank you for your visit.We look forward to welcoming you again.All the front desk staff
by A verified traveller
Kind and good staffs
Posted 6 Aug. 2024 on HotelsComfortable Stay
Comment from Hotel Management
14 Aug. 2024 by Takagi, Hotel Management
ありがとうございました。是非またのご利用をお待ちしております。Thank you very much.We look forward to welcoming you again.KOKOHOTEL神戸三宮 All the front desk staff
by A verified traveller
Posted 28 Jul. 2024 on Hotels
Comment from Hotel Management
24 Aug. 2024 by KOKOHOTEL神戸三宮 スタッフ一同, Hotel Management
KOKOHOTEL神戸三宮でございます。この度は数ある宿泊施設の中からKOKOHOTEL神戸三宮にご宿泊いただき誠にありがとうございます。お客様にとって私どもが宿泊候補であり続けられるように日々精進して参ります。
by A verified traveller
Posted 15 Jul. 2024 on Expedia
Comment from Hotel Management
18 Jul. 2024 by KOKOHOTEL神戸三宮 スタッフ一同, Hotel Management
Thanks for the review, mate.Glad you're satisfied.Please use it again when you come to Kobe.Thank you.KOKOHOTEL Kobe Sannomiya
by A verified traveller
Posted 17 Nov. 2023 on Hotels
Comment from Hotel Management
18 Nov. 2023 by KOKOHOTEL神戸三宮 スタッフ一同, Hotel Management
KOKOHOTEL神戸三宮をご利用いただき、ありがとうございました。次回は満点を頂戴できるよう、スタッフ一同日々尽力してまいります。クチコミの投稿、ありがとうございました。
by A verified traveller
Good location and clean.
Posted 28 Oct. 2023 on HotelsClean, compact and comfortable. Perfect for a couple . Located close to Sanomiya and Motomachi subway stations. Bfast not available. Room was cleaned everyday. Would def consider staying there again.
Comment from Hotel Management
29 Oct. 2023 by KOKOHOTEL Kobe Sannomiya, Hotel Management
Thanks for the review.Glad you are satisfied.Please come back again.We are waiting for you.KOKOHOTEL Kobe Sannomiya
by A verified traveller
Posted 21 Oct. 2023 on Hotels
Friendly staff good place to sleep at just don't expect it to be as spacious as you think.
Comment from Hotel Management
21 Oct. 2023 by KOKO HOTEL KOBESANNOMIYA, Hotel Management
Thank you for using our hotel.We are glad for the good feedback.Please use us again when you come to Kobe.We are looking forward to seeing you again.Thank you.KOKOHOTEL Kobe Sannomiya
by A verified traveller
Posted 10 Oct. 2023 on Hotels
The room was comfortable and more spacious than some other hotels I've stayed in before in Japan and for a really good price for 3 nights. I would definitely come back here again.
Comment from Hotel Management
11 Oct. 2023 by KOKOHOTEL Kobe Sannomiya, Hotel Management
Thanks for staying with us.Glad you are satisfied.We will continue to do our best to be a good hotel.Please come back again.Thank you.
by A verified traveller
Posted 10 Oct. 2023 on Expedia
Bathtub was a little bit dirty for taking a bath
Comment from Hotel Management
11 Oct. 2023 by KOKOHOTEL Kobe Sannomiya, Hotel Management
Thanks for staying with us.Sorry for any discomfort.We will do our best to be a good hotel.Thank you.KOKOHOTEL Kobe Sannomiya
by A verified traveller
Posted 5 Oct. 2023 on Expedia
Great stay! We appreciated how kind staff was to allow us to keep our luggage prior to check in time in order to explore the city!
Comment from Hotel Management
5 Oct. 2023 by KOKOHOTEL Kobe Sannomiya, Hotel Management
I am glad you are satisfiedDid you enjoy Kobe?Please come back again.We are waiting for you.KOKOHOTEL Kobe Sannomiya