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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Lakefront hotel with a full-service spa and a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Hot springs
Exterior
In-room safe, free WiFi, bed sheets
Daily buffet breakfast (JPY 2200 per person)
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
The price is AU$211
includes taxes & fees
10 Jan - 11 Jan

Explore the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    5 min walk
  • Fujiyama Onsen
    3 min drive
  • 村さ来 ハイランド駅前店
    4 min walk
  • Kawaguchiko station
    16 min walk

Room options

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Mt.Fuji View Upper Floor

Interior

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Highland Resort Hotel & Spa

Spa
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (887)
The price is AU$430
for 1 room
includes taxes & fees
19 Jan - 20 Jan
Highland Resort Hotel & Spa

About the area

Fujiyoshida

At HOTEL MYSTAYS Fuji Onsen Resort you'll be within a 10-minute stroll of Fuji-Q Highland and within 30 minutes of Arakurayama Sengen Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, シェフズレシピ, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3-property class Fujiyoshida hotel include Lake Kawaguchi and Kawaguchiko Music Forest Museum.

What's nearby

  • Fuji-Q Highland - 5 min walk
  • Mt. Fuji Panoramic Ropeway - 2 min drive
  • Fujiyama Onsen - 3 min drive
  • Lake Kawaguchi - 3 min drive
  • Arakurayama Sengen Park - 3 min drive

Getting around

  • Kawaguchiko station - 16 min walk
  • Tokyo (HND-Haneda) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬15 min walk
  • ‪富士急ハイランド フードスタジアム - ‬11 min walk
  • ‪FUJIYAMA - ‬11 min walk
  • ‪スターバックス - ‬16 min walk
  • ‪コメダ珈琲店富士吉田店 - ‬8 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Lakefront hotel with full-service spa and 24-hour front desk
There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Fujiyoshida hotel.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,200

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Indoor mineral hot springs (onsen)
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Hosted evening meal: JPY 4200

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on 10 Jan 2025 start from AU$210.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, HOTEL MYSTAYS Fuji Onsen Resort has a free self car park. Onsite parking is limited.

Is there a spa on site at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, there is an onsite spa at HOTEL MYSTAYS Fuji Onsen Resort.

Does HOTEL MYSTAYS Fuji Onsen Resort serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Fuji Onsen Resort?

No, HOTEL MYSTAYS Fuji Onsen Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, you can grab a meal at HOTEL MYSTAYS Fuji Onsen Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?

No, only service animals are allowed.

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1007 reviews" "
Rating 8 - Good. 268 out of 1007 reviews" "
Rating 6 - Okay. 102 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 19 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Zhe

Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were clean and pleasant. View was good though obstructed by the park. Staff were unable to support with basic transport questions. Onsen was clean and operational, however lacked some facilities eg sauna, cold pool. No area to relax (no lobby), and no tea/coffee available except with paid breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT!
Stayed 1 night in Sep 2024

10/10 Excellent

Uldis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and properly managed, no issues , I would stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

hiu man

Stayed 1 night in Sep 2024

10/10 Excellent

Lai Hing Rosita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast but many people. Hotel location is good with a very big supermarket with 5 mins walk (Watahan 綿半) Onsen is also very good.
Stayed 5 nights in Sep 2024

8/10 Good

Kapil

Stayed 1 night in Sep 2024

8/10 Good

Xiaoting

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onset was amazing here! Beautiful view of Mt Fuji and truly a nice clean resort. Highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen is on top floor with view of Fuji Q. Renovated rooms, clean, great buffet
Stayed 2 nights in Sep 2024

10/10 Excellent

Isah

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. It was near to fujikyu
Stayed 2 nights in Sep 2024

8/10 Good

Nabeel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mystays is a large chain in Japan so travelers know what to expect, the Fuji location seems to be new and as such the hotel is well designed, very clean, and feels modern. We were on the second floor and lucky to have a room facing Mt. Fuji, although travelers should be aware that the Hotel also faces the Fuji-Q Highland amusement park and parts of the roller coster will be in any pictures you try to take. My biggest issue with the hotel was its location, it's very removed from Lake Kawaguchi where I personally feel is where all the attractions are. The walk from the hotel is around 30 minutes with some uphill, this can obviously be cut short by taking the bus but if you're coming from Tokyo or Kyoto you may feel the transportation options to be lacking and rather inconvenient. For this reason I wish the hotel's location was better, but I digress. The main appeal of this hotel (like others in the area) is the onsen. If you're new to Japan or hot springs/onsens this is something I highly recommend trying, it's a very relaxing cultural experience and my favourite part of this hotel (other than the view of Mt. Fuji). The hotel has a communal onsen (gender separated) with a locker room, bathing area, indoor portion, and an outdoor portion. Please note that you're required to bath before entering the water and cannot wear clothes while in the water. Apart from this the other things we liked about this hotel were breakfast and laundry amenties.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were very nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Tao

Stayed 2 nights in Jun 2024

10/10 Excellent

Le Thi Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Raghid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here, liked the area, had a Mount Fuji view, loved the accommodation.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice views of Mount Fuji. It's close Fuji-Q as well if you are going there. Great breakfast buffet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Anne

No ice bucket.
Stayed 2 nights in Aug 2024

10/10 Excellent

JUVIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were excellent, helpful and friendly. The property is new and so comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Yan Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mt fuji view is often cloudy and have cables and roller coaster track spoiling the view. Food is nice.
Stayed 1 night in Aug 2024