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Centara Reserve Samui

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centara Reserve Samui

Lobby
Bar (on property)
On the beach, white sand, beach bar, kayaking
Egyptian cotton sheets, premium bedding, free minibar, in-room safe
3 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
38/2 Moo 3, Borpud, Surat Thani,, Koh Samui, Koh Samui, 84320
  • Chaweng Walking Street
    4 min walk
  • Chaweng Beach
    4 min walk
  • Chaweng Night Market
    9 min walk
  • Samui Intl. Airport (USM)
    16 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden Twin

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Deluxe Garden Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Reserve Ocean)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Twin Room (Reserve Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Reserve Ocean)

Room, 1 King Bed (Reserve Ocean)

Room, 1 King Bed (Reserve Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa

Villa

Villa

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
Free minibar items
Flat-screen TV
  • 256 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access

Deluxe Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Reserve, Pool)

Suite (Reserve, Pool)

Suite (Reserve, Pool)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Deluxe Ocean Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Reserve, Ocean)

Suite (Reserve, Ocean)

Suite (Reserve, Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite (Ocean)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite (Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite (Garden)

Luxury Suite (Garden)

Luxury Suite (Garden)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room (Garden Hollywood Twin)

Deluxe Twin Room (Garden Hollywood Twin)

Deluxe Twin Room (Garden Hollywood Twin)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Twin Room (Ocean Hollywood Twin)

Luxury Twin Room (Ocean Hollywood Twin)

Luxury Twin Room (Ocean Hollywood Twin)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room (Ocean Hollywood Twin)

Deluxe Twin Room (Ocean Hollywood Twin)

Deluxe Twin Room (Ocean Hollywood Twin)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Garden)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Garden)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room (Ocean)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Twin Room (Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed (Ocean)

Luxury Room, 1 King Bed (Ocean)

Luxury Room, 1 King Bed (Ocean)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Koh Samui

On private beach
Pool
Spa
Parking included
4.6 out of 5, Wonderful, (241)
The price is AU$669
for 1 night
includes taxes & fees
17 Dec - 18 Dec
The Ritz-Carlton, Koh Samui

About the area

Koh Samui

A luxury stay in Koh Samui awaits you at Centara Reserve Samui. Within a short 5-minute stroll, you'll find Chaweng Beach and Chaweng Walking Street. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to RESERVE Spa Cenvaree can include hot stone massages, Thai massages, aromatherapy and mani/pedis along with access to the sauna. The Gin Run is the hotel's own bar. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and steam room. Plus you'll find free Wi-Fi in public areas and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 5-property class Chaweng City Center hotel include Chaweng Noi Beach and Fisherman's Village.

What's nearby

  • Chaweng Walking Street - 4 min walk - 0.4 km
  • Chaweng Beach - 4 min walk - 0.4 km
  • Chaweng Lake - 10 min walk - 0.9 km
  • Chaweng Noi Beach - 6 min drive - 2.7 km
  • Lamai Beach - 14 min drive - 7.1 km

Getting around

  • Samui Intl. Airport (USM) - 16 min drive

Restaurants

  • ‪Seen Beach Club - ‬7 min walk
  • ‪Salt Society - ‬1 min walk
  • ‪The Gin Run - ‬1 min walk
  • ‪La Fortune Restaurant - ‬5 min walk
  • ‪The Hungry Wolf - ‬5 min walk

About this property

Centara Reserve Samui

Luxury hotel on the beach, with 3 outdoor swimming pools
Centara Reserve Samui offers its guests a full-service spa, 3 outdoor swimming pools, a steam room, and a 24-hour fitness centre. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the luxury Centara Reserve Samui. Limited free parking is available on a first-come, first-served basis.

This 5-star Koh Samui hotel is smoke free.

  • 184 guestrooms or units
  • 4 dining venues
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Centara Reserve Samui offers 184 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Fridges and espresso makers are provided. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

RESERVE Spa Cenvaree has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Indonesian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,412.40 for adults and THB 706.20 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • ACT5
  • Sa-Nga
  • Salt Society
  • The Gin Run
  • The Terrace

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Reserve Samui

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2942.5 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1412.40 for adults and from THB 706.20 for children
  • Rollaway bed fee: THB 2942.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Centara Reserve Samui?

Centara Reserve Samui offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Reserve Samui?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Centara Reserve Samui on 7 Dec 2024 start from AU$659.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Reserve Samui?

Yep, Centara Reserve Samui has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Centara Reserve Samui?

Yep, Centara Reserve Samui is a short 4-minute walk from Chaweng Beach. Fun beach activities include kayaking.

Is there a spa on site at Centara Reserve Samui?

Yep, RESERVE Spa Cenvaree is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Centara Reserve Samui have a pool?

Centara Reserve Samui has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Centara Reserve Samui?

Centara Reserve Samui features 3 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Centara Reserve Samui a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Centara Reserve Samui.

Is Centara Reserve Samui family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Centara Reserve Samui is a hit with families.

Does Centara Reserve Samui serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Centara Reserve Samui?

No, Centara Reserve Samui does not offer an airport shuttle service.

Is there a bar or restaurant at Centara Reserve Samui?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Reserve Samui?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Centara Reserve Samui?

No, pets and service animals are not allowed.

Centara Reserve Samui Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 189 reviews" "
Rating 8 - Good. 17 out of 189 reviews" "
Rating 6 - Okay. 4 out of 189 reviews" "
Rating 4 - Poor. 4 out of 189 reviews" "
Rating 2 - Terrible. 4 out of 189 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Wallace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of the facility and our experiences there were outstanding. The only suggestion I would make is regarding dairy housekeeping. The staff are wonderful but they are provided with a broom rather than a vacuum cleaner for cleaning. The result is some accumulation of dust etc in the corners and remote areas of the room. Understanding that speed of turnover is important, but in light of the low cost and high availability of labor, hiring additional workers and purchasing vacuum cleaners might be a good option for management to consider.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable friendly hotel great location and grounds
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been amazing vacation in this property highly recommended, great location amazing place with the best service, The most beautiful and clean piece of beach in the area. Great food and wonderful breakfast. Waiting for coming back again.
Stayed 7 nights in May 2024

10/10 Excellent

Joshua

Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is too much trouble at this hotel, we were a family group travelling with a 2year old in the group & every small detail to accommodate the whole group were met. Every staff member without exception always greeted us with a smile & were always very helpful. The hotel is very clean in all areas. There is a great choice of restaurants & poolside drinks/food. Located directly on the beach is also a huge plus. The hotel grodbs & garden are kept to a pristine standard. All in all there is nothing not to like about this hotel & it is definitely a hotel we would all love to return to. Thank you everyone at Centara Reserve for an amazing holiday.
Stayed 9 nights in May 2024

10/10 Excellent

ofir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
April 24
Amazing hotel with a really great team of staff. Absolutely brilliant service overall. Will definitely come back. Thanks
Stayed 3 nights in Apr 2024

10/10 Excellent

lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultimate holiday experience
Overall experience exceeded expectations. Staff extremely helpful, food rooms and position couldn’t fault . Would definitely return and will highly recommend. Thank you for an enjoyable experience.
Night view into the garden & sea behind
Down to breakfast area
Reception area
Stayed 5 nights in Apr 2024

10/10 Excellent

george

Stayed 5 nights in Apr 2024

10/10 Excellent

Piero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent perfect
Stayed 4 nights in Apr 2024

4/10 Poor

Troy Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
First, upon arrival to the room, we were greeted to a basket of used feminine pads. The resort apologized with a cheap bottle of wine. We also encountered dirty glasses in our room on multiple days and also at breakfast. And the air conditioning worked sometimes and at other times not. The only positive thing was the staff were very nice and tried hard. I expect the hotel to apologize for the inconvenience so that others potential guests will ignore this review and stay at the resort. But the same old tired apologies I’ve read by theses resorts are just that. More to the point, they’re b.s. And I’m sorry to have to post such a bad review. However, I spent $2500 for four nights at what was supposed to be a 5 star luxury resort. It is not luxurious and they should be ashamed of themselves. If you’re reading this and don’t want to be disappointed, please stay at the Conrad or Six Senses or some other resort.
Stayed 4 nights in Apr 2024

6/10 Okay

Anat

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

FREDERIC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two stars only not because of Centara but Expedia. Booked 10 nights and flight was delayed for 24hrs by United Airlines due to crew swap issues resulting to over $1,000 in unplanned layover expenses (One night in Singapore and one night charged at Centara that we didn’t use because of the flight delay). Awful experience with United Airlines…
Stayed 10 nights in Mar 2024

8/10 Good

KAMILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the check in and check out issues, the stay was perfect. Staff was friendly. The rooms were clean and good amenities overall.
Stayed 3 nights in Mar 2024

10/10 Excellent

Zeezee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. Walking distance to amenities.
Stayed 6 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Taste Of Heaven
Firstly the Property is Beautiful. The Staff is AMAZING, Friendly, accommodating etc. We checked in and later discovered that our AC wasn't keeping cool. The hotel had an engineer in the room in 5 Minutes. In the end he never got it working properly, SO they upgraded us to a Beautiful Suite. The first room was great, The Suite, Amazing. Ive never had a better Staff anywhere. "M" checked us in and was just great to work with and then, "Beaut" upgraded us and also was a pleasure to work with. There was nothing that we asked for that wasn't immediately attended too. This place is Paradise with Angels for Staff Members. Thank You For making the final week of our trip the most enjoyable and memorable. We look forward to coming back.
Stayed 3 nights in Mar 2024

4/10 Poor

alberto

Travelled with family
Disliked: Amenities, property conditions & facilities
Il contesto: hotel 5 stelle Bene camera vista mare deluxe senza nessun mobile e piani d appoggio (solo 3 cassetti in cui sopra la cassaforte che genera un piccolo ripiano) 6 attaccapanni ad in basso un ripiano unico In camera nessun mobile e quindi nessun ripiano Forse si dimenticano che essendo un hotel per vacanze gli ospiti si portano le valigie e di conseguenza hanno bisogno di spazi adeguati Il bagno anche qui a malapena ci si poteva appoggiare un beauty Prese elettriche malconcie che facevano contatto supportandole verso l alto con spessori di fortuna Ci hanno poi portato 3 cassettiere di cui una con cassetti rotti Che dire Sembra impossibile ma questo è quanto Ci siamo chiesti io e mia moglie che forse era una camera in cui prima c è stato un neonato e che per posizionare la culla hanno tolto i mobili No. !!tutte le camere da noi viste mentre facevano le pulizie erano senza mobili!!! Non aggiungo altro Qualsiasi hotel in zona anche con classificazione inferiore sarà sicuramente meglio Mi dispiace aver fatto una recensione così ma è una recensione oggettiva
Stayed 7 nights in Mar 2024

10/10 Excellent

Helder

Stayed 5 nights in Mar 2024

10/10 Excellent

R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location
I cannot fault this hotel we stayed there 7 years ago and were so impressed we returned this year and found that it had been improved even further . a wonderful place to stay and a wonderful location right on the beach. I have no hesitation in recommending this hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always so hard to leave this hotel. Wonderful white sand beach, you can swim out 50 meters and still touch the bottom, modern rooms and facilities. Lovely staff and spa. I look forward to the next visit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific experience all around. Beautiful beachfront property, two spectacular pools (adult only and family), perfect location on Chaweng Beach (close to the action if you want it, but not too close if you want peace and quiet). Rooms are very nice, modern and clean. Service and staff was top notch. Excellent breakfast buffet, tons of variety and all was very good quality. Highly recommend Centara Reserve, I will stay again if I return to Samui.
Stayed 5 nights in Feb 2024

10/10 Excellent

Shaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024