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Hotel East Palace

3.0 star property
Family-friendly hotel connected to the convention centre in Alipur with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel East Palace

Lobby
Exterior
Economy, with AC
2 restaurants, Indian cuisine
Gym

Reviews

2.0 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Diamond Harbour Road, Alipur, West Bengal, 743503
  • Kalighat Kali Temple
    10 min drive
  • Nagore Dargah
    11 min drive
  • South City Mall
    13 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    75 min drive

Room options

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Living room

Executive Suite, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed

View all photos for Super Deluxe Room (A/C)

Super Deluxe Room (A/C)

Super Deluxe Room (A/C)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Deep-soaking bath
  • Sleeps 3
  • 1 Double Bed

Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room ( A/C )

Standard Room ( A/C )

Standard Room ( A/C )

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Free bottled water
  • Sleeps 3
  • 1 Double Bed

Standard Room (Non A/C)

Highlights

Individually decorated
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Double Bed

Deluxe Room ( A/C )

Highlights

Individually decorated
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 Double Bed, Ensuite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Shower/bath combination
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed

About the area

Joka

Hotel East Palace places you in the heart of Alipur, connected to the convention centre and 9.4 km (5.8 mi) from ISKCON Temple Siliguri. Highlights at this family-friendly hotel include 2 restaurants, an outdoor swimming pool and free continental breakfast. .The fine-dining restaurant, Pluto, serves Indian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 3 meeting rooms, conference space, and a business centre. Additionally, you'll find a gym, Wi-Fi in public areas and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 3-property class Alipur hotel include New Market and Howrah Bridge.

What's nearby

  • Kalighat Kali Temple - 10 min drive
  • Alipore Zoo - 11 min drive
  • South City Mall - 13 min drive
  • Victoria Memorial - 13 min drive
  • New Market - 15 min drive

Getting around

  • Joka Station - 6 min walk
  • Netaji Station - 9 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 75 min drive

Restaurants

  • ‪Domino's Pizza - ‬7 min walk
  • ‪New Hostel Mess - ‬4 min drive
  • ‪Angan Restaurant - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Diamond Food Icon - ‬6 min walk

About this property

Hotel East Palace

Family-friendly hotel connected to the convention centre in Alipur with 2 restaurants
Hotel East Palace offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have WiFi for a fee.

A business centre, 3 meeting rooms, and limo/town car service are available. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hotel East Palace. An airport shuttle (available on request) is available for a fee. Self parking is free.

  • 55 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Bellhop
  • Bar or lounge
  • Coffee shop
Hotel East Palace offers 55 accommodations with free newspapers and complimentary bottles of water. This individually decorated accommodation includes desks. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dibaratri
  • Pluto

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel East Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

East Palace Hotel
East Palace Kolkata
Hotel East Palace
Hotel East Palace Kolkata
East Palace Hotel India/Kolkata (Calcutta), Asia
Hotel East Palace Hotel
Hotel East Palace Alipur
Hotel East Palace Hotel Alipur

Frequently asked questions

What is the cancellation policy at Hotel East Palace?

Hotel East Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel East Palace?

Yep, Hotel East Palace has a free self car park.

Does Hotel East Palace have a pool?

Hotel East Palace has an outdoor pool.

Is Hotel East Palace family-friendly?

You bet! With amenities such as a playground, an arcade and an outdoor pool, it's no surprise that Hotel East Palace is a hit with families.

Does Hotel East Palace serve breakfast?

You bet, complimentary continental brekkie is served at Hotel East Palace.

Is there a free airport shuttle available at Hotel East Palace?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hotel East Palace?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel East Palace?

Check-out time is noon.

Are pets allowed at Hotel East Palace?

No, pets and service animals are not allowed.

Hotel East Palace Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 6 out of 6 reviews" "

2.4/10

Cleanliness

2.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good experience
nothing to see at all, no wifi in room , no phone network, nothing to see around, at night its very quite
Stayed 1 night in Sep 2017

2/10 Terrible

Ashutosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad hotel
The hotel is dirty, ill managed and very uncomfortable. Plus there are mosquitoes and cockroaches in the toilets. Rooms of literally matchbox size. If you want further proof - IIM Calcutta, which is a stones throw away from the hotel has removed East Palace from its list of recommended hotels for its student. I am a student of IIM Cal and can tell you this with confidence. But all hotels in the area are equally bad. So if you are visiting IIM, better option is to stay in the city and commute daily. It is better value for money.

2/10 Terrible

SAJU, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST Palace I ever seen
The worst experience for a so called 3STAR rating. Be it the cleanliness, condition of the room, location of hotel, courtesy and support service from hotel - there is nothing where I can give a good rating. The hotel is marked wrongly in google maps which make it worse to locate it as well. Had I not submitted my money in advance, I should have opted to not use the same hotel like many other friends of mine did. Since the money was locked I did not have any other choice other than try to adjust myself. Its clear 'looting' away money from you. WILL NEVER RECOMMEND ANYONE TO STAY HERE IN FUTURE.

2/10 Terrible

Tanay, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel ever visited.
The story starts when you step in , did a online booking through Hotels.com , first thing heard at the reception after showing the receipt was that " we do not have any confirmation " though the booking was done a day before . waited and got call conferenced with Hotels.com , the man at the reception then came to know that they had rcvd the mail from them already , there were 2 people at the reception to be precise and one of them called himself the manager , being a bengali and myself the same , the guy tried conversing in Hindi deliberately and was hard to make out what he actualy meant . went to check the room , AC room looked like those of little asylum rooms , it was sick and the AC was broken and hanging . Photos on the website are Delusives , no match with the actual one . all were unclean and smelly , one could not afford to even puke in any of those rooms . the room had a TV without remote . no ventilation at all , bathroom was a one hand dimension . went for lunch to the restaurant , not even 1/3 rd of the total menu was available , had to choose within having no choice . tried paying after lunch , they came back saying the card machine is not working , had a troubled and disturbed time after that , which was of utmost hassle , Itsettled at last by paying online for one of their rooms .would like a report done to the consumer forum to close hotels like this as they are of utmost inconvenience to guests .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Bother
There is absolutely no reason to stay at this hotel. Except for the unfinished temple just up the road, it is miles from anything and everything in Kolkata. To top it off, this hotel seems to have taken all its profits and invested them in the garden out front rather than some basic amenities like decent mattresses. Have no idea how it got a three-star rating, it would be lucky to get one anywhere else in the world.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Pathetic
They don't show what they actually are. AC was not working at all. Don't ever visit this hotel. The guy at the reception was also not behaving like he should have.