This hotel is in an old colonial era building and some floors contain residents, other floors hotel rooms. There is an ancient lift (only to floor 3) with a very helpful lift operator. Reception is on the 4th floor, reception area on the 3rd floor - a little weird and hard to find. There's a nice enough rooftop garden.
Location is fantastic - few hundred meters away from happening Park St, and maybe 500m away from the 'New Market' area shops and Chowringhee/Sudder st etc. It's tedious trying to get back into the hotel late - gates and room areas are locked up, no one to be found anywhere, and the floors are not marked so it was impossible to find our rooms, which are in locked corridors, Half the time I was worried about knocking on some resident's door.
Correspondence with the hotel is a poor experience - I enquired about an extra bed in one room, got no response and had to end up booking an extra room in another hotel. When we got there we found extra guests in rooms were possible (Expedia had.only options for 2 per room).
One bad experience - my son who was staying with his grandmother nearby visited, and stayed quite late watching tv. The next day there was an unpleasant confrontation with management who demanded extra money. We'd booked 5 rooms for 2 nights. Pretty lame!
I'd still stay there though, there's something quite cool about this place. Showers were tepid/luke warm if I recall. No toilet paper supplied. No tea/coffee. Wifi in common room only, and poor.