6/10 Okay
Jack
16 Aug 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a modern hotel in a great location in the heart of old town Hvar. Walking distances to the restaurants, port, etc. We had dinner at the hotel restaurant which we enjoyed. The staff are very friendly. There is a nice 4th floor bar. The swimming pool is indoors with a lot of sky lights but would be better if outdoors.
Despite the positives though, we had a ton of technical problems. Our room key stopped working multiple times requiring trips to the front desk. The power in the room requires the card to be a slot. This did not work properly in our room and we kept losing power. Once I was in the shower and everything turned dark. We also had no wifi and barely a phone signal in the room. I ended up having to go the lobby to do work on my laptop. On our second night, we lost full power overnight. No lights. No charging our phones, etc. Thus, they moved us for the third night to a different room. The electricity worked in that room until the following morning when it stopped working again. We also had barely any wifi or phone signal in that room.
The hotel gave us a very nice apology at the front desk but no other offer for compensation.
Our friends who stayed in the hotel had some other technical issues with their room.
All in all, the Adriana Havr is a beautiful hotel in a great location in Hvar. However, they obviously are not paying attention to the details that make a hotel experience great. A 4 star hotel like this should never have these problems!
Jack
Stayed 3 nights in Aug 2024
