6/10 Okay
Osama
Travelled with family and small children
25 Aug 2024
Liked: Cleanliness, amenities
This is a five star rated hotel/resort. It is by the beach although to get to the hotels private beach is around 500 m away and so a shuttle is provided every 15 minutes or so. Slightly inconvenient but not a dealbreaker by any means.
The communal hotel facilities are really fantastically well kept and modern. For example the main lobby area, the restaurant and the general seating areas are all in good condition. Areas are very well kept in terms of cleanliness.
The swimming pools Have generally good availability for sun loungers throughout the day The hotel does not generally seem too busy.
There is a fantastic variety of food throughout the day. The main restaurant has really good Turkish style foods of varying types there are different foods on different days reflecting the overall Turkish cuisine.
The room level landings-when you get out of the lift to the room lobbies these are actually quite dirty with stains on the carpets bashed up walls where the plasterboard is flaking and it really does look rundown and this is a bit of a letdown for a five star hotel and this really needs urgent redecoration , the rooms themselves are actually quite good and do not reflect the state of the building just outside the room.
The air-conditioning system were quite slow to cool the room down.
service from the waiters is variable. They are constantly trying to remove old plates and drinks glasses without motivation to take new orders . They also does not appear to be enough staff
Osama
Stayed 10 nights in Aug 2024