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Hotel Neptun

5.0 star property
Beachfront hotel with relaxing spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Neptun

Indoor pool
Single Room, Upper Floors
Turkish bath/hammam, body treatments, body wraps, body scrubs
Turkish bath/hammam, body treatments, body wraps, body scrubs
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Seestr. 19, Warnemünde, Rostock, MV, 18119
  • Warnemunde Beach
    1 min walk
  • Warnemuende Kur Park
    1 min walk
  • Meyers Mill
    4 min walk
  • Rostock (RLG-Laage)
    45 min drive

Room options

View all photos for Double Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Upper Floors

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Sea View, Corner

Balcony

Superior Room, Sea View, Corner

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Upper Floors

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property
aja Warnemuende
Pool
Hot tub
Spa
Pet-friendly
4.1 out of 5, Very good, (1000)
The price is AU$454
for 1 night
includes taxes & fees
30 Nov - 1 Dec
aja Warnemuende

About the area

Rostock

A luxury stay in Rostock awaits you at Hotel Neptun. Within steps you'll find Warnemunde Beach and Warnemuende Kur Park. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and detox wraps along with thalassotherapy and mani/pedis. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the on-site indoor swimming pool, nightclub and gym. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Warnemünde hotel include Meyers Mill and Warnemunde Lighthouse.

What's nearby

  • Warnemunde Beach - 1 min walk
  • Warnemuende Kur Park - 1 min walk
  • Warnemunde Lighthouse - 7 min walk
  • Warnemünde Cruise Center - 18 min walk
  • Rostock Port - 17 min drive

Getting around

  • Warnemuende Station - 12 min walk
  • Warnemünde Werft Station - 16 min walk
  • Rostock (RLG-Laage) - 46 min drive

Restaurants

  • ‪Cafe Röntgen Conditorei - ‬5 min walk
  • ‪Restaurant Piazza - ‬4 min walk
  • ‪Dänisches Eisparadies - ‬9 min walk
  • ‪Guido's Coffeebar - ‬7 min walk
  • ‪Backfisch-Tilo - ‬8 min walk

About this property

Hotel Neptun

Beachfront hotel with relaxing spa services
Hotel Neptun offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A nightclub, a hot tub, and a sauna are also featured at the luxury Hotel Neptun. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Rostock hotel.

  • 1 building
  • 338 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1971
  • Nightclub
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hotel Neptun offers 338 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels and pay-per-view films.

Bathrooms include dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6 AM to 5:30 AM on request
  • Area shuttle (surcharge)
  • Parking on site (EUR 25 per day; includes in/out privileges)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 1971
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Self-parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock

Frequently asked questions

What is the cancellation policy at Hotel Neptun?

Hotel Neptun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Neptun?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Neptun on 8 Dec 2024 start from AU$275.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Neptun?

Yep, Hotel Neptun has a self car park with in/out privileges for EUR 25 per day.

Are there any beaches close to Hotel Neptun?

Yep, Hotel Neptun is a short 1-minute walk from Warnemunde Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Is there a spa on site at Hotel Neptun?

Yep, there is an onsite spa at Hotel Neptun. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Hotel Neptun have a pool?

Hotel Neptun has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Neptun?

Hotel Neptun features a full-service spa, a nightclub and a health club.

What makes Hotel Neptun a romantic place to stay?

1 hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Neptun.

Is Hotel Neptun family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Neptun is a hit with families.

Is there a free airport shuttle available at Hotel Neptun?

No, but there's an airport shuttle that runs from 6 AM - 5:30 AM on request for a fee.

Is there a bar or restaurant at Hotel Neptun?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Neptun?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Neptun?

Furry friends are welcome at Hotel Neptun, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Neptun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 825 reviews" "
Rating 8 - Good. 288 out of 825 reviews" "
Rating 6 - Okay. 72 out of 825 reviews" "
Rating 4 - Poor. 16 out of 825 reviews" "
Rating 2 - Terrible. 5 out of 825 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Lou, Maricopa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely maintained. Loved the breakfast on the 19th floor.
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Poor training of staff
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak
Stayed 2 nights in May 2024

10/10 Excellent

Tatjana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation by the Sea
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebecca, Grand Terrace

Liked: Amenities
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Stayed 1 night in Aug 2023

10/10 Excellent

georgia

Stayed 2 nights in Feb 2022

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast buffet ever!
Great location on the beach. Lots of cute shops a few blocks away. The room was clean and modern; just a little on the small side. European bed sizes are different from American bed sizes. We arrived after 8pm but were still able to order dinner at the hotel's casual grill restaurant. The next morning we thought we had died and gone to heaven when we entered the free breakfast room. The huge breakfast buffet included free flowing champagne plus all kinds of cooked and cold items . We plan to return someday when we have more time to lay on the beach and use the spa and cool.
Stayed 1 night in Apr 2019

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Baltic Sea Beach Strand Walk. Many restaurants, etc along this Cruise Ship port.
Stayed 1 night in Mar 2018

8/10 Good

FB, Puerto Rico

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel well located.
Nice hotel well located. Service at the hotel restaurant can not be worst. Table was not set and the service of the waitress is the worst we had in all of our years travelling the World. Is a shame because the restaurant is very comfortable, nice ambience and the food presentation and taste is excellent. Hotel recommended. Restaurant definitely NO.
Stayed 1 night in Sep 2017

10/10 Excellent

Andy, Rosenheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach and fantastic views
Great staff, good food and best location in town From balcony u can see the ships sail in and out

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside Hotel
A good hotel with sea views and excellent proximity to the beach. Our 4 year was made to feel welcome without being at the expense of paying adults. Dinner and (included) breakfast was high quality and good value.

10/10 Excellent

Ian, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in an amazing location!
Fantastic hotel in an amazing location - really cannot fault Hotel Neptun or Warnemunde! Highly recommended!

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hote
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spa hotel on warnemunde beach
Good. The saltwater pool was excellent as was the sauna and the spa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sascha, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Warnemünde
It has to be the best hotel in Warnemünde. Has a great location, the staff is really friendly and do their best to understand english. The only complaint I have is that for some reason an awful smell was coming from the shower drain. They sent a technician to fix it but it reappeared the next day.

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kathrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Spa Bereich war nicht so schön. Aber dafür hat man die Ostsee genau vor der Nase!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Neptun ist ein wunderschönes traditionelles Hotel mit viel Stiel. Sehr nettes und zuvorkommendes Personal. Wunderschön gelegen mit vielen Möglichkeiten für Unternehmungen.
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exzellente Lage, tolle Zimmer, sehr gutes Frühstück, schöner Spa-Bereich, aber keine Klimaanlage und das Parkdeck ist für große Autos völlig ungeeignet!
Stayed 4 nights in Jul 2024

2/10 Terrible

Horst

versehentlich haben wir einen Tag zu spät gebucht. Natürlich sind wir einen Tag zuvor angereist und das Hotel war ausgebucht, kann passieren. Dafür kann auch das Hotel nichts. Wir probieren sowohl über die Buchungplattform als auch über das Hotel diesen Tag zu stornieren. Das Hotel Neptun hatte die nicht Stornierung auf die Buchungplattform geschoben. Die Buchungplattform hat uns mitgeteilt ohne Zustimmung von Neptun an Stornierung nicht machen zu können. Ansonsten wären sie bereit. Fünf E-Mails in dieser Sache wurden vom Hotel Neptun nicht beantwortet, ein Service, den keiner braucht. Erreichbar sind sieben wenn Sie Buchenbach dann und ihr Geld abgeben, wenn es Probleme gibt, dann drucken Sie sich weg. Ein schönes Hotel, wo wir nie mehr hingehen werden, vom Management kurzfristig gedacht, mal 400 € zusätzlich einzunehmen für eine Nacht, die nicht genutzt wird, und das Zimmer bestimmt noch mal für 400 verkauft wird, schäbig, einfach nur schäbig
Stayed 1 night in Jul 2024