See all properties
Save

Promenade Service Apartments

2.0 star property
Kota Kinabalu hotel in Downtown Kota Kinabalu with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Promenade Service Apartments

Marina Court Duplex Penthouse
Marina Court Duplex Penthouse | Private kitchen
Marina Court Duplex Penthouse | Living area
Exterior
Studio Twin | Private kitchen

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The price is AU$36
includes taxes & fees
13 Jan - 14 Jan 2025

Explore the area

Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Centre Point
    2 min walk
  • Yusuf Curry House
    1 min walk
  • Tanjung Aru Station
    7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    15 min drive

Room options

View all photos for Check in Queen no window

Check in Queen no window

Check in Queen no window

Highlights

Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

Check in Twin no window

Check in Twin no window

Highlights

Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Superior Room

Family Superior Room

Family Superior Room

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Court Duplex Penthouse

Marina Court Duplex Penthouse

Marina Court Duplex Penthouse

Highlights

Air conditioning
TV
5 bedrooms
3 bathrooms
Electric kettle
Free bottled water
Cable channels
  • 249 sq m
  • Partial ocean view
  • Sleeps 15
  • 2 Queen Beds and 10 Single Beds

View all photos for Family Deluxe Room

Family Deluxe Room

Family Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
TV
2 bedrooms
Bidet
Electric kettle
Free bottled water
Cable channels
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Twin

Studio Twin

Studio Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
TV
Private bathroom
Bidet
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio Twin

Iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Ceiling fan
Private bathroom
Bidet
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

Standard Twin Room no window

Standard Twin Room no window

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Private bathroom
Bidet
Electric kettle
Free bottled water
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen

Studio Queen

Studio Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Bidet
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Promenade Hotel Kota Kinabalu

Pool
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (537)
The price is AU$84
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Promenade Hotel Kota Kinabalu

About the area

Kota Kinabalu

Promenade Service Apartments puts you in the heart of Kota Kinabalu, within steps of Centre Point and Oceanus Waterfront Mall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance and luggage storage. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Downtown Kota Kinabalu hotel include Warisan Square and Kompleks Asia City.

What's nearby

  • Centre Point - 2 min walk
  • Kota Kinabalu Esplanade - 4 min walk
  • Gaya Street Sunday Market - 15 min walk
  • Imago Shopping Mall - 15 min walk
  • Suria Sabah Shopping Mall - 18 min walk

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Secret Recipe - ‬7 min walk
  • ‪Lobster King Seafood Restaurant - ‬5 min walk
  • ‪Jothy's Curry Banana Leaf Restaurant - ‬1 min walk
  • ‪Restoran Seri Malindo - ‬3 min walk

About this property

Promenade Service Apartments

Kota Kinabalu hotel in Downtown Kota Kinabalu with a 24-hour front desk
As a guest of Promenade Service Apartments, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Promenade Service Apartments also features a front desk safe and a lift. Parking is available for a fee.

This Kota Kinabalu hotel is smoke free.

  • 133 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Promenade Service Apartments offers 133 air-conditioned accommodations, with complimentary bottles of water. Cable televisions are provided.

Bathrooms include a shower. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 8:00 PM
  • Parking on site (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Promenade Service Apartments?

Promenade Service Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Promenade Service Apartments?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on 13 Jan 2025 start from AU$35.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Promenade Service Apartments?

Yep, Promenade Service Apartments has a self car park, for a fee.

Are there any beaches close to Promenade Service Apartments?

The closest beach to Promenade Service Apartments is Pantai Pulau Mamutik (6.4 km).

Is there a free airport shuttle available at Promenade Service Apartments?

No, but there's an airport shuttle that runs from 9:30 AM - 8:00 PM for a fee.

What time are check-in & check-out at Promenade Service Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Promenade Service Apartments?

No, pets are not allowed.

Promenade Service Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 70 out of 447 reviews" "
Rating 8 - Good. 141 out of 447 reviews" "
Rating 6 - Okay. 111 out of 447 reviews" "
Rating 4 - Poor. 77 out of 447 reviews" "
Rating 2 - Terrible. 48 out of 447 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mas, kudat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Stayed 3 nights in Jul 2024

6/10 Okay

Farrah, Allen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower and bathroom could use a little cleaning and update.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Stayed 5 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to James - very polite Gentleman
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Nur Athirah Syazwana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Mas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Stayed 5 nights in Jan 2024

8/10 Good

Kaharuddin

Stayed 1 night in Dec 2023

8/10 Good

fok moi

Stayed 1 night in Nov 2023

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Stayed 1 night in Aug 2023

6/10 Okay

RUSIDDY GANING ANAK SPORRAN

ok
Stayed 3 nights in Jul 2023

8/10 Good

DG NOOR JAHIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & excellent services
Stayed 1 night in Oct 2022

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Stayed 2 nights in Jun 2022

8/10 Good

Syarif Bush Luang

Stayed 2 nights in Mar 2022

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

10/10 Excellent

KHAIRIL ANWAR BIN ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Jumaan

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

MOHAMAD, Kuching,Sarawak

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in centre town of Kota Kinabalu...
Stayed 1 night in Dec 2019