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The Promenade Pondicherry

4.0 star property
Beach Puducherry hotel in White Town with 2 restaurants

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Photo gallery for The Promenade Pondicherry

2 restaurants, breakfast, lunch, dinner served; barbecue
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; barbecue
Lobby
Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001
  • Popular LocationArulmigu Manakula Vinayagar Temple5 min walk
  • Popular LocationSri Aurobindo Ashram6 min walk
  • Popular LocationPondicherry Promenade Beach1 min drive

Room options

Superior Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Double Bed

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Room, 1 Double Bed, Sea View

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Multiple Beds

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Accord Puducherry
Pool
Hot tub
Breakfast included
Spa
4.2 out of 5, Very good, (183)
The price is AU$176
for 1 night
includes taxes & fees
12 July - 13 July
Accord Puducherry

About the area

Puducherry

The Promenade Pondicherry puts you in the heart of Puducherry, within steps of Pondicherry Museum and Bharathi Park. Highlights at this beach hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Serena Spa can include deep-tissue massages, Swedish massages, body scrubs and facials along with access to the steam room. The restaurant, BAY OF BUDDHA, serves barbecue and is open for dinner. Risque is the hotel's own bar, serving drinks along with light fare. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is available. There's also the convenience of an airport shuttle. .In the area of this 4-property class White Town hotel, you'll find Paradise Beach.

What's nearby

  • Pondicherry Lighthouse - 1 min walk
  • Arulmigu Manakula Vinayagar Temple - 5 min walk
  • Sri Aurobindo Ashram - 6 min walk
  • Sacred Heart of Jesus - 19 min walk
  • Pondicherry Promenade Beach - 1 min drive

Getting around

  • Pondicherry-Puducherry Station - 19 min walk
  • Pondicherry (PNY) - 19 min drive

Restaurants

  • ‪Hot Breads - ‬5 min walk
  • ‪The Indian Kaffe Express - ‬5 min walk
  • ‪Sri Aurobindo Ashram - ‬6 min walk
  • ‪Surguru Spot - ‬4 min walk
  • ‪Coromandel Cafe - ‬4 min walk

About this property

The Promenade Pondicherry

Beach Puducherry hotel in White Town with 2 restaurants
The Promenade Pondicherry offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at The Promenade Pondicherry. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Puducherry hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Promenade Pondicherry offers 38 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a steam room. The spa is open daily.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available for a fee: INR 520 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BAY OF BUDDHA
  • Blueline
  • Risque

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 floors
  • Beaux Arts architecture
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Promenade Pondicherry

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500
  • Christmas Eve (24 December) Gala Dinner per child: INR 2499 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5250
  • New Year's Eve (31 December) Gala Dinner per child: INR 2599 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 520 per person
  • Airport shuttle fee: INR 5000 per room (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade
The Promenade Pondicherry Hotel
The Promenade Pondicherry Puducherry
The Promenade Pondicherry Hotel Puducherry

Frequently asked questions

What is the cancellation policy at The Promenade Pondicherry?

The Promenade Pondicherry offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Promenade Pondicherry?

The closest beach to The Promenade Pondicherry is Paradise Beach (6.7 km).

Is there a spa on site at The Promenade Pondicherry?

Yep, Serena Spa is available for guests. You'll enjoy heaps of services like body scrubs and facials, as well as Swedish massages.

Does The Promenade Pondicherry have a pool?

The Promenade Pondicherry has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at The Promenade Pondicherry?

The Promenade Pondicherry features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Promenade Pondicherry a romantic place to stay?

Ocean-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Promenade Pondicherry.

Does The Promenade Pondicherry serve breakfast?

Sure does, continental breakfast is served daily.

Is there a free airport shuttle available at The Promenade Pondicherry?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Promenade Pondicherry?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Promenade Pondicherry?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Promenade Pondicherry?

No, pets and service animals are not allowed.

The Promenade Pondicherry Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 134 reviews" "
Rating 8 - Good. 43 out of 134 reviews" "
Rating 6 - Okay. 28 out of 134 reviews" "
Rating 4 - Poor. 16 out of 134 reviews" "
Rating 2 - Terrible. 6 out of 134 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANNA, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Stayed 1 night in Jan 2024

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall standard was high - the highlight though was the restaurant. Excellent food.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sundharam

Stayed 1 night in Dec 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Ttaveler
Over price , dirty and noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, everything was walking distance. Loved the stay
Stayed 3 nights in May 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

nanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Stayed 2 nights in Feb 2023

6/10 Okay

Kamalakar

Liked: Staff & service
Disliked: Property conditions & facilities
It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Stayed 2 nights in Jan 2023

10/10 Excellent

Jennifer, Stirling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & caring staff
Stayed 4 nights in Nov 2022

6/10 Okay

asif

Travelled with family
Liked: Cleanliness
Average hotel
Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
Stayed 2 nights in Oct 2022

6/10 Okay

shailen

Travelled with family
Liked: Staff & service
Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
Stayed 2 nights in Aug 2022

4/10 Poor

Radhica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa). We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ashwini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Ganesh

Travelled with family
Liked: Staff & service
Too expensive and poor service
Stayed 1 night in Feb 2022

4/10 Poor

Vanshaj

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed with maintainance.....
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing sray
Great location and wonderful staff. The morning sea next to the hotel makes it fascinating stay. Enjoy the true French feel in this Hotel.
Stayed 2 nights in Jun 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location - Highly Recommended
Really nice place - very clean and great location on the promenade. I would recommend highly.
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Sayed

Disliked: Cleanliness, staff & service, room comfort
Not worth
This was one of my worst experiences that I’ve had. For a hotel that was priced higher than everything else and on the beach I expected more quality. First, the buffet breakfast had cockroaches walking around in the food
Stayed 3 nights in Feb 2020

10/10 Excellent

Jayant

Travelled with family
Liked: Staff & service
Amazing location & impeccable service. Hotel refurbishment overdue...
Stayed 3 nights in Feb 2020

6/10 Okay

sunanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price!
The Promenade Hotel location is perfect as it is right on the promenade in the French Quarters. The hotel is 15 years old and is very dated and needs some serious renovations, considering their room rates. Amenities were of very poor quality and i had to ask for the hand towels to be replaced as they had black marks on them. The other issue is the noise factor as a result of the proximity to the promenade which goes on till very late at night. On the other hand, the staff is excellent, attentive and very helpful. On the whole a bit pricey for the quality of the property. I would not stay there again or recommend it to anyone.
Stayed 3 nights in Jan 2020

2/10 Terrible

Vibhas Kumar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I ever stayed. Zero value for money
This hotel is not worth listing on your website. The rooms are very bad . No maintenance is being done of hotel at all. I will strongly recommend ypu tobtemove this hotel from your listing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and great location. We would certainly go back.
Stayed 4 nights in Dec 2019