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Centara Grand Beach Resort & Villas Krabi

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Centara Grand Beach Resort & Villas Krabi

2 outdoor pools, pool umbrellas, pool loungers
TWO BEDROOM BEACHFRONT VILLA WITH POOL - KING
Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
The current price is AU$997
includes taxes & fees
18 Feb - 19 Feb

Explore the area

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000
  • Pai Plong Bay
    ‪1 min walk‬
  • Ao Phai Plong Beach
    ‪1 min walk‬
  • Ao Nang Beach
    ‪14 min walk‬
  • Krabi (KBV-Krabi Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Ocean Facing)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Ocean Facing)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Spa Ocean View - Double Double (Club)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Deep-soaking bath
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (King)

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool, Beachfront

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
2 bedrooms
  • 239 sq m
  • Beach view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Beachfront (King)

Highlights

Furnished balcony
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 183 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Premium bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

Similar properties

Pool

Centara Ao Nang Beach Resort & Spa Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (271)
The price is AU$544
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Centara Ao Nang Beach Resort & Spa Krabi

About the area

Krabi

A luxury stay in Krabi awaits you at Centara Grand Beach Resort & Villas Krabi. You'll be 1.1 km (0.7 mi) from Ao Nang Beach and 4.9 km (3 mi) from West Railay Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Cenvaree can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Lotus Court, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of a free ferry terminal shuttle. .Within a 15-minute drive of this 5-property class Ao Nang resort, attractions include Nopparat Thara Beach and Ao Nam Mao.
View more Resorts in KrabiOpens in a new window

What's nearby

  • Pai Plong Bay - 1 min walk
  • Ao Phai Plong Beach - 1 min walk
  • Ao Nang Beach - 14 min walk
  • Nopparat Thara Beach - 11 min drive
  • Ao Nam Mao - 14 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 49 min drive

Restaurants

  • ‪RCA Ao Nang - ‬18 min walk
  • ‪The Omelet Restaurant - ‬10 min walk
  • ‪Last fisherman bar - ‬9 min walk
  • Coast Beach Club & Bistro Krabi Centara Grand
  • ‪Beach Bar - ‬15 min walk

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury resort on the beach, with 2 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Centara Grand Beach Resort & Villas Krabi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a hot tub.

This 5-star Krabi resort is smoke free.

  • 192 guestrooms or units
  • 3 levels
  • 30 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Centara Grand Beach Resort & Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Cenvaree has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 10:30 PM at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 1,219.09 for adults and THB 609.54 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • COAST Beach Club & Bistro
  • Hagi
  • Lotus Court
  • Suan Bua Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Sauna
  • Spa tub
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3649.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1219.09 for adults and from THB 609.54 for children
  • Airport shuttle fee: THB 700 per person (one-way)
  • Airport shuttle fee per child: THB 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: THB 3649.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Frequently asked questions

What is the cancellation policy at Centara Grand Beach Resort & Villas Krabi?

Centara Grand Beach Resort & Villas Krabi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Grand Beach Resort & Villas Krabi?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Centara Grand Beach Resort & Villas Krabi on 18 Feb 2025 start from AU$997.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Centara Grand Beach Resort & Villas Krabi?

Yep, Centara Grand Beach Resort & Villas Krabi is on Ao Phai Plong Beach, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Centara Grand Beach Resort & Villas Krabi?

Yep, Spa Cenvaree is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Centara Grand Beach Resort & Villas Krabi have a pool?

Centara Grand Beach Resort & Villas Krabi has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Centara Grand Beach Resort & Villas Krabi?

Centara Grand Beach Resort & Villas Krabi features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Centara Grand Beach Resort & Villas Krabi a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Centara Grand Beach Resort & Villas Krabi.

Is Centara Grand Beach Resort & Villas Krabi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Centara Grand Beach Resort & Villas Krabi is a hit with families.

Are there hot tubs in the rooms at Centara Grand Beach Resort & Villas Krabi?

No, but there are deep-soaking baths in the guestrooms.

Does Centara Grand Beach Resort & Villas Krabi serve breakfast?

Sure does, buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Centara Grand Beach Resort & Villas Krabi?

No, but there's an airport shuttle that runs from 9:30 AM - 10:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Centara Grand Beach Resort & Villas Krabi?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday and Monday.

What time are check-in & check-out at Centara Grand Beach Resort & Villas Krabi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Centara Grand Beach Resort & Villas Krabi?

No, pets are not allowed.

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1008 reviews
Rating 8 - Good. 294 out of 1008 reviews
Rating 6 - Okay. 103 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities
If you are looking for a quiet break with stunning views, this is perfect
Stayed 4 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, cliffside beach views
This hotel is beautiful! Definitely the grandest in Ao Nang with cliff views from the beach. My husband & I came here on our honeymoon and we couldn’t have asked for a better hotel room, overlooking the cliffs and ocean, and beach/pool area was great to relax at. The room itself is very nice as well and the shower was great. The pools and beach are very well kept. The breakfast was amazing. It had such a huge selection of breads, international foods, and juices. We only had a few dislikes 1. The hotel food and drink is extremely overpriced, and is not good. We could not fathom the price of anything there. Everything is basically 4-5x the price of anything else in the rest of Thailand. Sadly, we were so appalled by the prices we could not bring ourselves to spend any money there on anything other than the hotel room we had already paid for. Luckily we were able to take the monkey trail every day for food. 2. The romantic dinner was right in the middle of their beach, in front of a ton of people, and was not private whatsoever. I had booked online before visiting the hotel and the moment I got to the hotel and realized where it was located on the beach, I was very disappointed. For the very high price, the food wasn’t good either 3. The shampoo had the same effect on my hair as dish soap and they had no conditioner. Overall, great stay though! We loved the beachfront view from our room and the hotel is in a good location right on the other side of the monkey trail in Ao Nang.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Amazing location on a gorgeous private beach surrounded by 200’ limestone cliffs, with plenty of dining and shopping opportunities just on the other side of monkey hill. The property is starting to show its age as it is getting ready to go through a major overhaul, but the rooms are large with great balconies and amazing views.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Leanne

Stayed 7 nights in Oct 2024

6/10 Okay

gary

Disliked: Staff & service
Property was OK but misrepresented. Maybe my fault for not investigating.Only boat transport, inconvenient .Staff was young, inexperienced and although very cordial just not trained in hospitality especially for a 5(?) star hotel.A lot of moving parts that were not explained to me, the staff pushed me into the app which was far from seamless for me(senior not terribly computer savvy), room size was not represented correctly , there was much of the room outside as an enclosure, not in the actual room.TV not always working,..Small blood stain on my sheet , food not bad but limited as was alcohol selection, beach OK but not Phuket pristine,Overall for a younger crowd who Iare looking for a secluded getaway. Not for a senior couple who wants a little more selection,convenience and graciousness.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kai

Stayed 3 nights in Oct 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful escape. Wonderful service.
Stayed 3 nights in Oct 2024

2/10 Terrible

RODRIGO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST Experience Ever
It is not a 5 star hotel, barely a 2-3 stars. Staff not prepared to help or assist with anything, not trained and dont speak english well. Staff very confused as well, with very different informations. I reserved an Ocean View Room but could only see trees outside the room that I was brought. Be aware that you are not going to rest at this “resort”. Most of the time you are going to be pre occupied with the service. Furniture at the room was so old and smell really bad. My first night was with my wife and mosquitos. Linen was so dirty… What a bad experience… Don’t know what else to say, it was the worst treatment I received in a hotel. Really interfered in my vacation. I hope thar after you read this, you should think twice about going to this place.
Stayed 4 nights in Oct 2024

8/10 Good

mark

Stayed 3 nights in Sep 2024

6/10 Okay

Nancy, SAN DIEGO

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Marie

Stayed 4 nights in Sep 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and buildings are in need of major repair, the ferry that is need to get to and from the hotel is an inconvenience and wastes valuable time during your trip. Service is slow, inconsistent and the laundry, linen etc. is done off the sort. The sheets smell musky as does the room. The exterior premises are not maintained and the walkways are full of debris. The private beach is littered with garbage and they do nothing to clean it up daily. I would never recommend this to friend…
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a remote location requires a boat and if the weather is bad there is no boat and must hike a trail that is very slippery and dangerous and has monkeys that orders the ocean that is typically in this time when you don't have the boat tides are high and very dangerous absolutely no handicap or disability access. Also the monkeys attacked our room and broke everything glass, ate food and went through our bags. 4 MONKEYS. The hotel did not show up to clean the room or give us any accommodation for this extreme inconvenience. Not only were we stranded at the hotel but we were inconvenienced and were forced to just check out and leave was a very unpleasant experience and very rainy.
Stayed 2 nights in Sep 2024

6/10 Okay

wing kit

Travelled with partner
Liked: Staff & service
Its is isolated. However the sea view was block by the tall coconut tree.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nedim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit isolated from nearby town but hourly boat shuttle available. Private beach, beautiful views, great staff.
Stayed 5 nights in Sep 2024

2/10 Terrible

Dip

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The boat services which used for check in to hotel and transportation between city to hotel is terriable and unsafe
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with partner
Disliked: Cleanliness
We spent 9 days here and enjoyed our stay largely because the location is breathtaking, and the excursions were amazing! The quality of the service, cleanliness and food were mediocre even for the low price that we paid. Don't get me wrong, everyone on staff is eager to help and very nice to deal with when you ask for something. They just are not well trained in how to provide top notch service. I don't blame the staff; I blame the management. The property is in desperate need a renovation and we did not feel the rooms were properly cleaned. The food was not great at all with the exception of the breakfast buffet, which was expansive and nice. There is so much potential here if they were to invest some money into the property and upgrade the training of their staff. The price was great, so I did feel like we got good value overall. I just felt like they oversold what you get. We probably would not choose to stay here again if we were to visit the area.
Stayed 9 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Inexperienced staff in a gorgeous spot
Stayed 1 night in Sep 2024

10/10 Excellent

wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Staff was very helpful… especially Jeff and others when our safe wouldn’t open. Breakfast was fabulous. Pool and beach were wonderful. Spa was amazing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Manjula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Glynda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and facilities. Gorgeous place, amazing view, peaceful and quiet, the staff are wonderfully friendly. I had a great Thai massage here. Very close to Aonang Beach, and that was fun. Paddle boarding was fun. The Velcro safety ankle bracelet on the paddle board was very worn and I was t sure it would hold. Something to replace. There is some west and tear on furniture here and there but I didn’t mind. The breakfast options were astounding. For me as a gluten free person I would love a few more options. The chef was more than happy to let me know which items were gluten free.
Stayed 3 nights in Aug 2024