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Holiday Inn Krakow City Centre by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Holiday Inn Krakow City Centre by IHG

Property amenity
Point of interest
Point of interest
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly
The current price is AU$168
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Main Market Square
    ‪6 min walk‬
  • St. Mary's Basilica
    ‪6 min walk‬
  • Wawel Castle
    ‪13 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Holiday Inn Krakow City Centre by IHG. Within just a 10-minute stroll, you'll find Main Market Square and St. Mary's Basilica. Highlights at this hotel include 2 restaurants, a full-service spa and a bar/lounge. .A pampering day can include hot stone massages and Thai massages. The restaurant, The City, is open for breakfast. Reflections Bar & Restaurant is the hotel's own gastropub, serving drinks along with lunch and light fare. 16684 square feet (1550 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Kraków City Centre hotel include Cloth Hall and Town Hall Tower.

What's nearby

  • Main Market Square - 6 min walk - 0.5 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Cloth Hall - 7 min walk - 0.6 km
  • Wawel Castle - 13 min walk - 1.2 km
  • Oskar Schindler Factory - 4 min drive - 2.6 km

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪Cukiernia Cichowscy - ‬4 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Coffee Kiosk Krakow - ‬1 min walk
  • ‪Mo-ja Cafe & Bistro - ‬3 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel with 2 restaurants and full-service spa
Holiday Inn Krakow City Centre by IHG offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 16684 square feet (1550 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Holiday Inn Krakow City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 236 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 16684 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 2001
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Krakow City Centre by IHG offers 236 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

Languages

English, Polish

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Reception

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4.6 out of 5, Wonderful, 1,005 reviews
The price is AU$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 120 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (16,684 square foot of space)

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 100 per person
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Krakow City Centre by IHG?

Holiday Inn Krakow City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on 27 Apr 2025 start from AU$168.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Krakow City Centre by IHG?

Yep, Holiday Inn Krakow City Centre by IHG has a self car park for PLN 120 per day. Onsite parking is limited.

Is there a spa on site at Holiday Inn Krakow City Centre by IHG?

Yep, there is an onsite spa at Holiday Inn Krakow City Centre by IHG. You'll enjoy services like hot stone massages.

Is Holiday Inn Krakow City Centre by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Krakow City Centre by IHG is a hit with families.

Does Holiday Inn Krakow City Centre by IHG serve breakfast?

Yeah, buffet breakfast is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Krakow City Centre by IHG?

No, Holiday Inn Krakow City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Krakow City Centre by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Krakow City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Krakow City Centre by IHG?

Furry friends are welcome at Holiday Inn Krakow City Centre by IHG, with food and water bowls on offer.

Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 2 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rheaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Amazing hotel - very clean and just a short walk from the old town. Hugely convenient.
Stayed 2 nights in Jan 2025

8/10 Good

KINGA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent location
Stayed 4 nights in Dec 2024

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the old town and the jewish quarter for comvenience. Very comfortable and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosheen

Stayed 3 nights in Nov 2024

10/10 Excellent

Janusz, Bellevue

Liked: Cleanliness, staff & service
Very close to market square and tram lines half block sway. Very nice colors in hotel.
Stayed 13 nights in Nov 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were pleasant. We had a problem with the toilet not flushing and it was fixed as soon as I reported it. We paid for breakfast one morning as we had an early start and it was good. The hotel is in a good location to walk to the main square where there are many restaurants and bars. I would stay in this hotel again if I returned to Krakow.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Comfortable and value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable, ideal for walking.

A wonderful stay in a spacious room with comfortable beds. Hotel is in an ideal location for walking to major attractions as well as stops for tour buses.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

DIMITRI

Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Great, central place to stay. Clean, comfortable room. Friendly, professional staff. Awesome breakfast choices.
Stayed 2 nights in Oct 2024

8/10 Good

Clifford, Belton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to focus on old town on this trip, and the Holoday Inn was perfectly positioned for that. Easy walk to the old town square with more restaurants than I could count. Bathrooms were well laid out and spacious. Staff was friendly and helpful. Breakfast buffet has a very good variety and was kept fresh. Parking was easy but a little pricier than i expected .
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The Holiday Inn at Krakow is on par with the top hotels in the area. The room we stayed in, was larger than some others, we have stayed in. We visit Krakow regularly and it's position is ideal for the town square and pick up points for tours. We will stay again. We had a meal and this was top quality. The breakfast was the best we have ever had, every choice was available
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Sep 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Richard, Wilton Manors

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Needs updating overall as everything in the room looks very dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a good location and clean and beautiful hotel. It seems newly renovated. We left some clothes in one of our rooms and have had difficulty getting them sent to us in the US. The staff at this facility said we were responsible for finding a device to package and pick up our items. Federal express said they could send a label but they cannot package the items. I called the general Holiday Inn customer service and they are helping with this situation. Hopefully we get our clothes. It was very surprising that the hotel would not take care of this for their guests.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Nuran

Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel location perfect, hotel itself staff food quality cleanliness excellent
Stayed 3 nights in Jun 2024