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Hotel Santi

4.0 star property
Hotel with a 24-hour front desk, steps from Royal Road

Photo gallery for Hotel Santi

Deluxe Suite
Daily buffet breakfast (PLN 69 per person)
Exterior
Lobby sitting area
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
The current price is AU$115
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪4 min walk‬
  • Wawel Castle
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 36 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Kraków

Hotel Santi places you in the centre of Kraków, steps from Royal Road and within a short 5-minute stroll of Main Market Square. Highlights at this boutique hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Kraków Old Town hotel include Wawel Castle and within 30 minutes you'll find Oskar Schindler Factory.

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk
  • ‪Pijana Wiśnia - ‬2 min walk
  • ‪Smak Ukraiński - ‬2 min walk
  • ‪Lajkonik - ‬1 min walk

About this property

Hotel Santi

Hotel with a 24-hour front desk, steps from Royal Road
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Santi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santi offers 20 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 100 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 69 for adults and PLN 69 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 69 for adults and from PLN 69 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel Santi?

Hotel Santi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santi?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Santi on 31 Mar 2025 start from AU$115.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santi?

Yep, Hotel Santi has a self car park for PLN 100 per day. Onsite parking is limited.

Is Hotel Santi family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Santi is a hit with families.

Does Hotel Santi serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Santi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Santi?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santi?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Santi?

Furry friends are welcome at Hotel Santi, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 935 reviews
Rating 8 - Good. 351 out of 935 reviews
Rating 6 - Okay. 49 out of 935 reviews
Rating 4 - Poor. 12 out of 935 reviews
Rating 2 - Terrible. 7 out of 935 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay close to the Town Square
Great location, good rooms and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!
Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Luisa

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Jakub Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Would stay here again
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Stayed 1 night in Aug 2024

10/10 Excellent

Coree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff
Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean. We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- right by Rynek Główny.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Stayed 1 night in Jul 2024

6/10 Okay

Agnieszka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bardzo dobra lokalizacja
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024

8/10 Good

Pablo

Stayed 3 nights in Jul 2024

8/10 Good

Nathan

Stayed 5 nights in Jun 2024

4/10 Poor

Paula

Travelled with partner
Disliked: Staff & service
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Stayed 2 nights in Jun 2024

6/10 Okay

Anna

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Malgorzata

Stayed 1 night in May 2024

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santi
Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Stayed 3 nights in May 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Stayed 2 nights in Apr 2024