Portal House Apartments

3.0 star property
Apartment with kitchenette, steps from Royal Road
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Portal House Apartments

Garden
Reception
Standard Room
Property amenity
Deluxe Apartment | Private kitchen

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Laundry
    Laundry
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen

Explore the area

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332
  • Royal Road
    1 min walk
  • Main Market Square
    3 min walk
  • St. Mary's Basilica
    4 min walk
  • Kraków (KRK-John Paul II - Balice)
    28 min drive

Room options

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchenette
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
  • 21 sq m
  • Studio
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Senior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Bed

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed

Junior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

About the area

Kraków

Portal House Apartments places you in the centre of Kraków, steps from Royal Road and within a short 5-minute stroll of Main Market Square. Highlights at this aparthotel include in-room kitchenettes, free WiFi and LCD TVs. .You can enjoy a TV with satellite channels, and each apartment features a coffee/tea maker, free bottled water and in-room massages. A minibar provides refreshments, and in-room dining is easy with a kitchenette. Premium bedding and a pillow menu welcome you to a good night's rest, and other nice touches include a rainfall showerhead. A microwave, a safe and a hairdryer are also available. Bathrooms are shared. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include spa services and laundry facilities. Free buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 3-property class Kraków Old Town aparthotel include St. Mary's Basilica and Cloth Hall.

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Galeria Krakówska - 7 min walk
  • Wawel Castle - 14 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • Kraków (KRK-John Paul II - Balice) - 28 min drive

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk

About this property

Portal House Apartments

Apartment with kitchenette, steps from Royal Road
Free breakfast is served daily. Public spaces have free WiFi. Event space at this aparthotel measures 377 square feet (35 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Portal House Apartments.

This 3-star Kraków aparthotel is smoke free.

  • 20 guestrooms or units
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
Portal House Apartments offers 20 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages and massages.

Languages

English, Polish

Property amenities

Pool/Spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Offsite parking available (PLN 100 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)
  • Highchair
  • Travel cot

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Minibar

Bedrooms

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 377 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Banquet hall
  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for PLN 80.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 100 per day (820 ft away)
  • Crib (infant bed) fee: PLN 80.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

What is the cancellation policy at Portal House Apartments?

Portal House Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Portal House Apartments?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Portal House Apartments on 24 Nov 2024 start from AU$165.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Portal House Apartments?

There's no onsite spa, but this property does offer services like sports massages.

What makes Portal House Apartments a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Portal House Apartments.

Is Portal House Apartments family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and travel cots in the guestrooms, it's no surprise that Portal House Apartments is a hit with families.

Does Portal House Apartments serve breakfast?

You bet, free buffet brekkie is offered weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Portal House Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Portal House Apartments?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Portal House Apartments?

No, pets are not allowed.

Portal House Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 87 reviews" "
Rating 8 - Good. 14 out of 87 reviews" "
Rating 6 - Okay. 1 out of 87 reviews" "
Rating 4 - Poor. 0 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, room comfort
Super recommended
Great location, atmosphere and breakfast! The staff are fantastic and super helpful. Will be back
Stayed 3 nights in Aug 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, room comfort
Great hotel
Fantastic hotel near to the Station, main square, jewish quarter etc etc
Stayed 3 nights in Jun 2024

10/10 Excellent

André

Travelled with family and small children
Liked: Cleanliness
Excellent location, nice hotel and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Old Town Krakow, steps from the main square. Spacious & fully equipped room.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, room comfort
3-night Trip for Friends
Lovely, comfortable and spacious apartment in the old town. The reception staff were excellent, and helpful throughout our stay. Thoroughly recommend this accommodation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay. Staff were very sweet and attentive to our needs. Great location to be able to walk old town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yariv

Liked: Cleanliness, property conditions & facilities
In the old town near the town squer
Stayed 1 night in Jul 2024

10/10 Excellent

Iwona

Travelled with family
Liked: Cleanliness, room comfort
Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, room comfort
Nice gem for a solo traveler
Lovely place to stay. Great location and easy to walk to a lot of spots. Staff were all friendly. Nice breakfast and variety of food. Great A/C!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yegor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet place to stay. Convenient to all city center activities without city center noise. Attentive and accommodating staff. Will stay here again when in Krakow
Stayed 10 nights in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, room comfort
I could live here
Super comfortable in a great location. Lots of room in the 2 bedroom apartment. Walkable to the train station and most attractions.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great Location
Great location and excellent staff. Can get a little noisy at night but didn’t bother us . Walking distance to the main square and beautiful parks.
Stayed 4 nights in Apr 2024

10/10 Excellent

Connor

Liked: Cleanliness, property conditions & facilities
Great staff, wonderful room and an excellent breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Robyn

Liked: Cleanliness, room comfort
Great location to area
Stayed 5 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent . Friendly and helpful staff. Great location. Clean , comfy beds , good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelagh

Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Recommended
Great stay. Nice location in the old town and 15 minutes to walk to the central station. 24/7 reception, no trouble with check-in around 11pm. Clean and spacious room, comfortable bed, warm heating and hot shower. Very good Polish breakfast with hot and cold options changing daily, felt homemade. We would stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marissa

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay so central and easy to walk everywhere :) very delicious breakfast and lovely people - thank you and till the next time ☺️
Stayed 1 night in Jan 2024