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Mercure Hotel Erfurt Altstadt

4.0 star property
Erfurt hotel in Erfurt Old Town with full-service spa and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Hotel Erfurt Altstadt

Property amenity
Property amenity
Miscellaneous
Lobby lounge
Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
Meienbergstr. 26-27, Erfurt, TH, 99084
    Kramerbrucke
    3 min walk
    Aegidienkirche
    3 min walk
    Gildehaus
    5 min walk
    Erfurt (ERF)
    19 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Superior Twin Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Street View)

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Standard Room, 1 Single Bed (Street View)

Highlights

Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Superior Room, 1 Single Bed

Highlights

Heating
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Erfurt

Mercure Hotel Erfurt Altstadt places you in the centre of Erfurt, steps from Stadtmuseum and within a short 5-minute stroll of Kramerbrucke. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .The restaurant, Zum Rebstock, serves international cuisine and is open for breakfast. Lobby Bar is the hotel's own lobby lounge. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas and spa services. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Erfurt Old Town hotel include Aegidienkirche and Angermuseum.

What's nearby

  • Kramerbrucke - 3 min walk
  • Erfurt Christmas Market - 11 min walk
  • Erfurt Cathedral - 12 min walk
  • Zitadelle Petersberg - 15 min walk
  • Erfurt Exhibition Centre - 7 min drive

Getting around

  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (XIU-Erfurt Central Train Station) - 9 min walk
  • Erfurt (ERF) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Kurhaus Simone - ‬3 min walk
  • ‪Café & Restaurant Nüsslein - ‬3 min walk
  • ‪EAT Erfurt - ‬5 min walk
  • ‪Louisiana - ‬3 min walk

About this property

Mercure Hotel Erfurt Altstadt

Erfurt hotel in Erfurt Old Town with full-service spa and 24-hour front desk
Mercure Hotel Erfurt Altstadt offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Erfurt Altstadt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Erfurt hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1995
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Erfurt Altstadt offers 141 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

This Erfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Zum Rebstock

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1995
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Erfurt. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 21 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt

Frequently asked questions

What is the cancellation policy at Mercure Hotel Erfurt Altstadt?

Mercure Hotel Erfurt Altstadt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Erfurt Altstadt?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Erfurt Altstadt on 13 Oct 2024 start from AU$146.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Erfurt Altstadt?

Yep, Mercure Hotel Erfurt Altstadt has a self car park for EUR 21 per night. Onsite parking is limited.

Is there a spa on site at Mercure Hotel Erfurt Altstadt?

Yep, Sauna is available for guests.

Does Mercure Hotel Erfurt Altstadt serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Hotel Erfurt Altstadt?

No, Mercure Hotel Erfurt Altstadt does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Erfurt Altstadt?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Hotel Erfurt Altstadt?

Check-in begins at 3 PM. Check-out time is 11 AM.

Mercure Hotel Erfurt Altstadt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 464 reviews" "
Rating 8 - Good. 220 out of 464 reviews" "
Rating 6 - Okay. 41 out of 464 reviews" "
Rating 4 - Poor. 8 out of 464 reviews" "
Rating 2 - Terrible. 4 out of 464 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Superb breakfast.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in this city. Convenient and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Very convenient area as it is on the outskirts of the old city, which also makes it quiet.
Stayed 1 night in May 2023

10/10 Excellent

Rosalind

Business traveller
Breakfast was super. Good, central location.
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious

10/10 Excellent

Don

Stayed 1 night in Dec 2022

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of the city.
Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great. On-site parking availability is limited.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Franz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in the centre of Erfurt.
Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told. Room was functional and fulfilled expectations.
Stayed 2 nights in Mar 2020

8/10 Good

CHANDNI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

February, Frankfurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
Stayed 2 nights in Aug 2019

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
Excellent location. Very professional GM who helped us solve a parking issue by removing his iwn car.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property due to it's location and the attached restaurant. WiFi was an issue because I kept getting logged out, multiple times.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Very convenient location. Good breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Nice location in center of town. Close to shopping and restaurant. Nice clean room, reception attentive to our needs.
Stayed 1 night in Oct 2018

8/10 Good

MJ, Picayune MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near the hospital. Had problems with the airport shuttle. Didn’t have a cell phone to use to call them but later found out there’s a place to call outside the airport where the hotel buses pick you up.
Stayed 1 night in Sep 2018

6/10 Okay

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
No Air-Conditioning
Mercure Hotel Erfurt was conveniently located. Our room was not comfortable because there was no air conditioning and the nights were very warm. There was also no safe in the room which I found unusual for a four-star hotel.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC and on very noisy street
Stayed 1 night in Jul 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best.
The Mercure Hotel, Erfurt is one of the best I’ve stayed in. The staff were extremely helpful, to the extent of posting a phone charger we left behind to our next destination as well as giving us directions, suggestions for restaurants and sights to see. The hotel was very quiet but very close to all the places we wanted to see. It’s also an easy 10 to 15 minutes walk to the station. The beds and rooms were very comfortable and a good size. Best of all, the mini bar was complimentary and replenished each day and they even swapped bottles of beer for mini bottles of wine. A great little hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime Erfurt location
A lovely place perfectly located with extremely helpful staff. Sauna was superb and a decent breakfast.

10/10 Excellent

Alan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and amenities
Stay 3 nights while visiting the Christmas markets. Was a 10-minute walk from the train station and then another 10 minute walk to the Christmas markets and the surrounding area where the main tourist attractions are. The room was very comfortable and the breakfast included was a bonus.
Stayed 3 nights in Dec 2017