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Hotel Seri Malaysia Genting Highlands

3.0 star property
Hotel with free parking, near Genting Highlands Premium Outlets
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Seri Malaysia Genting Highlands

Front of property
Reception
Minibar, in-room safe, bed sheets
Restaurant
Game room

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Restaurant

Explore the area

Map
No 11, Jalan Jati 1, Goh Tong Jaya, Genting Highlands, Pahang, 69000
  • Genting Skyway
    19 min walk
  • Happy Bee Farm & Insect World
    3 min drive
  • Genting Highlands Premium Outlets
    5 min drive
  • Genting (GTB-Genting Heliport)
    5 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
TV
Minibar
Coffee/tea maker
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Minibar
Coffee/tea maker
Daily housekeeping
In-room safe
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room (Queen)

Standard Double Room (Queen) | View from room

Standard Double Room (Queen)

Highlights

Air conditioning
TV
Minibar
Coffee/tea maker
Daily housekeeping
In-room safe
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Minibar, in-room safe, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior detail

Swiss-Garden Hotel & Residences, Genting Highlands

Pool
Kids pool
Parking included
Free WiFi
3.5 out of 5, Good, (125)
The price is AU$105
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Swiss-Garden Hotel & Residences, Genting Highlands

About the area

Genting Highlands

At Hotel Seri Malaysia Genting Highlands you'll be within a 20-minute walk of Genting Skyway and 2.1 km (1.3 mi) from Happy Bee Farm & Insect World. Highlights at this hotel include a restaurant and free self-parking. .This hotel has a business centre, concierge services and a corner/local shop. Additionally, you'll find laundry facilities, dry cleaning/laundry services and a front desk safe. .Within a 20-minute drive of this 3-property class Genting Highlands hotel, attractions include Genting Highlands Premium Outlets and Genting SkyWorlds Theme Park.

What's nearby

  • Genting Skyway - 19 min walk
  • Genting Highlands Premium Outlets - 5 min drive
  • Chin Swee Cave Temple - 12 min drive
  • First World Plaza - 17 min drive
  • Genting SkyWorlds Theme Park - 18 min drive

Getting around

  • Batang Kali Station - 24 min drive
  • Kuala Lumpur International Airport (KUL) - 93 min drive

Restaurants

  • ‪Kedai Makanan Lok Lok Corner 66 - ‬4 min walk
  • ‪Kedai Makanan Loong Kee - ‬3 min walk
  • ‪Restoran Chuan Kie - ‬2 min walk
  • ‪虾皇海鲜楼restaurant Seafood Gohtong Jaya - ‬4 min walk
  • ‪Ratha Raub Curry Chicken - ‬2 min walk

About this property

Hotel Seri Malaysia Genting Highlands

Hotel with free parking, near Genting Highlands Premium Outlets
There's a restaurant on site. A business centre and meeting rooms are available. Hotel Seri Malaysia Genting Highlands also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Genting Highlands hotel.

  • 124 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Seri Malaysia Genting Highlands offers 124 air-conditioned accommodations, with a safe. Coffee/tea makers and minibars are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Malay

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Seri Malaysia Genting Highlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Seri Genting HIghlands
Hotel Seri Malaysia
Hotel Seri Malaysia Genting HIghlands
Seri Hotel Malaysia
Seri Malaysia Genting Highlan
Seri Malaysia Genting HIghlands
Seri Malaysia Hotel Genting HIghlands
Seri Malaysia Genting Highlands Hotel Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel
Hotel Seri Malaysia Genting Highlands Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel Genting Highlands

Frequently asked questions

What is the cancellation policy at Hotel Seri Malaysia Genting Highlands?

Hotel Seri Malaysia Genting Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Seri Malaysia Genting Highlands?

Yep, Hotel Seri Malaysia Genting Highlands has a free self car park.

Is there a free airport shuttle available at Hotel Seri Malaysia Genting Highlands?

No, Hotel Seri Malaysia Genting Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Seri Malaysia Genting Highlands?

Yep, you can grab a meal at Hotel Seri Malaysia Genting Highlands's onsite restaurant.

What time are check-in & check-out at Hotel Seri Malaysia Genting Highlands?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Seri Malaysia Genting Highlands?

No, pets and service animals are not allowed.

Hotel Seri Malaysia Genting Highlands Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 241 reviews" "
Rating 8 - Good. 50 out of 241 reviews" "
Rating 6 - Okay. 84 out of 241 reviews" "
Rating 4 - Poor. 47 out of 241 reviews" "
Rating 2 - Terrible. 47 out of 241 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

SOLIHA

Travelled with family
Liked: Staff & service, amenities
Hotel located in a quite busy commercial area but that makes it convenient for meals and grocery shopping. Large reception area and restaurant. It has its own free parking in the basement. Chose to stay there as it was value for money and just a 1-km drive to the Genting Premium outlet. The triple room was really spacious but the bathroom was disappointingly small. The toilet bowl was leaking and the walls lacked proper attention for a 3-star hotel. Still, looking beyond all these, it is still a good, convenient hotel for a repeat visit.
Stayed 1 night in Dec 2023

6/10 Okay

Muhamad Firdaus bin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Overall experience is great only toilet are not clean with taint
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old Hotel
They didn`t find my booking through Hotel.com. Simple Buffet Breakfast. Old Hotel located at Gohtong Jaya. Front Office staff still call me after I already Check Out.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Room facing main road at gohtong jaya. Most window is damaged and cant closed properly. Busy & noisy sound from road on morning.
Stayed 1 night in Feb 2020

4/10 Poor

Wan mohamad hanafee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean. Water heater didnt work properly. Condition of bed sheet is terrible. No tv channel
Stayed 1 night in Feb 2020

6/10 Okay

Mohd Rahman Bin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay there again in future.
It was a very old hotel...need a lot of improvement and need major renovation...its look like haunted house and very quite and scary at times and room was not so clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good placs for relaxing with cool weather and nice view.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This hotel room was huge. They provide the basic necessary. But the furnishing was old and i remember seeing a note that states that they will charge RM20 if tenant moved the bed location. This is a surprise to me.
Stayed 1 night in Dec 2019

8/10 Good

Kalai

Liked: Cleanliness, property conditions & facilities
So far all ok... shower heater need to upgrade new system. Get very tasty break fast...
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare, dirty, smelly, your deposit in the toilet ends up at your feet, dirty towels with stains you can only imagine what the cause was, I have visited nearly 90 countries, this is the first time I have complained, Expedia should drop this hotel from their selection... It's a bloody disgrace
Stayed 2 nights in Dec 2019

8/10 Good

Irma Intan Ezliena

Liked: Staff & service, property conditions & facilities, room comfort
location is good but the service is quite bad.. breakfast not much choices..
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

2/10 Terrible

Azivy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to be cleaned!!!
I strongly suspect that the sheets were not washed - it was stinky ! When asked to change , the respond from the housekeeping staffs were ‘we already changed the sheets’! The carpet was dirty and the hallway was musty.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like - location Dislike - condition of room and amenities provided.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for the room. Cosy for it's age.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
not much good n unhappy to stay
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces.. Easy parking..
Stayed 1 night in Jul 2019

6/10 Okay

Tyra

Travelled with family
Disliked: Property conditions & facilities
Spacious room, but the toilet need a maintenance
Stayed 1 night in Jun 2019

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
bad room
exterior of hotel looked alright but the room was horrible! doors were squeaky, windows latch were broken. room had a musky smell. carpets were gunky to the feet and the toilet bowl was dripping all night long.
Stayed 2 nights in Jun 2019

8/10 Good

Diana Shafrida

Liked: Staff & service
Location
Strategic location, good view
Stayed 1 night in Jun 2019