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New Town Hotel USJ Sentral

2.5 star property
Hotel in Subang Jaya with a 24-hour front desk

Photo gallery for New Town Hotel USJ Sentral

Deluxe Triple Room | Bathroom
Lobby
Deluxe Quadruple Room (Duplex)
Standard Twin Room
Exterior

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
17 Jalan USJ Sentral 3, USJ Sentral, Subang Jaya, Selangor, 47620
  • Sunway Pyramid Mall
    ‪6 min drive‬
  • Sunway University
    ‪6 min drive‬
  • Sunway Lagoon Theme Park
    ‪7 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room (Duplex)

Deluxe Quadruple Room (Duplex)

Deluxe Quadruple Room (Duplex)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 16 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 9 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Subang Jaya

At New Town Hotel USJ Sentral you'll be 3.8 km (2.3 mi) from Sunway Pyramid Mall and 2.8 km (1.7 mi) from Sunway University. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage and a front desk safe. .Attractions within a 15-minute drive of this Subang Jaya hotel include Mid Valley Megamall and Paradigm Mall.

What's nearby

  • Subang Jaya Medical Centre - 4 min drive - 3.9 km
  • Sunway Pyramid Mall - 6 min drive - 6.2 km
  • Sunway University - 6 min drive - 4.3 km
  • Sunway Pyramid Convention Centre - 6 min drive - 6.1 km
  • Sunway Lagoon Theme Park - 7 min drive - 6.5 km

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 40 min drive

Restaurants

  • ‪USJ Giant Food Unlimited - ‬1 min walk
  • ‪Tealive - ‬6 min walk
  • ‪Rasa Village Food Court - ‬5 min walk
  • ‪KFC - ‬10 min walk
  • ‪Food Unlimited - ‬1 min walk

About this property

New Town Hotel USJ Sentral

Hotel in Subang Jaya with a 24-hour front desk
New Town Hotel USJ Sentral offers its guests laundry facilities, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces.
  • 60 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
New Town Hotel USJ Sentral offers 60 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include a shower. This Subang Jaya hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Cantonese), English, Hindi, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Town Hotel USJ Sentral

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: DuitNow and MaybankPay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash, mobile payments, DuitNow and MaybankPay.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

New Town Hotel USJ Sentral Subang Jaya
New Town Hotel USJ Sentral
New Town USJ Sentral Subang Jaya
New Town USJ Sentral
Town Usj Sentral Subang Jaya
New Town Hotel USJ Sentral Hotel
New Town Hotel USJ Sentral Subang Jaya
New Town Hotel USJ Sentral Hotel Subang Jaya

Frequently asked questions

Is there a free airport shuttle available at New Town Hotel USJ Sentral?

No, New Town Hotel USJ Sentral does not offer an airport shuttle service.

What time are check-in & check-out at New Town Hotel USJ Sentral?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at New Town Hotel USJ Sentral?

No, pets and service animals are not allowed.

New Town Hotel USJ Sentral Reviews

Reviews

4.8
Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 7 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

3.0/10

Amenities

4.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Azeem

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi . On the day we booking. There is no room available. I sleep with my husband and baby outside the hotel in the car. We stranded by flood. Cant go back home. Please refund my money as we not stay at the hotel. Thanks
Stayed 1 night in Dec 2021

2/10 Terrible

mas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Lydiawaty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dah penat sangat dari Jb , semua hotel dh penuh,sekali tengok disini ada kosong , booking & buat payment.bila sampai tempat hotel , hotel tutup.Call Hotel.com , dia ckp untuk refund kena call 1 no ini , bila call , hotel malaysis , hotel malaysia inform dia tak ada kena mengena dengan new town hotel.Penipu!!! HOTELS.COM & NEW TOWN HOTE. masa sampai tu memang ramai orang yang tunggu depan hotel tu , siap ada yg pakai kain pelekat , mungkin nk bermalam sebab rumah kena banjir.minta refund lagi , dia ckp akan ambil masa 14hari..
Stayed 1 night in Dec 2021

2/10 Terrible

Tung

Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammer Hotel
We even cannot check-in due to the hotel wasn't operating their hotel. They supposed to not advertise in the web online booking if the hotel is not operating yet. We hardly to get the full refund like we're facing the scammers.
Stayed 1 night in Dec 2021

2/10 Terrible

Pavithran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Duplex is nice but cleanliness is bad. Got cockroach in the toilet. Got spiderweb in every corner of the room.
Stayed 2 nights in Feb 2019

2/10 Terrible

Venkaatesh

Disliked: Cleanliness, property conditions & facilities, room comfort
Only in emergency stay here
The cleanliness is terrible. The worst I've seen. The air conditioning didn't work then they upgraded my room then it was alright but in the morning the air conditioning started giving terrible smell from it. Changed three rooms, all of it had the same scent to it.
Stayed 1 night in Mar 2018

8/10 Good

Afiqah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2017

6/10 Okay

halina

Disliked: Cleanliness
Stayed 1 night in Nov 2017

2/10 Terrible

Zac

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissatisfied and disappointed!!!
Room was dirty... Bed sheet was dirty, toilet was smelly like someone just went in and take a dump before I enter. Floor was sandy and sticky... Have to wear shoes around the room because of that. Bed sheet was dirty and sandy but it smells off. Very dissatisfied and disappointed. Don't put good reviews if is not good!
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its was nice stay.
the last time I stay the TV not working on the midnight. No issue just want to highlight. Anyway all is great. Thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and comfortable. Thanks. I'll comeback in future.

4/10 Poor

Nurizan, sunway

nice place
comfortable

6/10 Okay

LEE

Disliked: Staff & service, property conditions & facilities, room comfort
Friendly staff
air-con remote control is not working may be low batt which unable to control the temperature of the room. Kettle and hair dryer is upon request.

4/10 Poor

Lim, Malaysia

Disliked: Cleanliness, property conditions & facilities
Small room
Small room but quite clean, have to find breadfast from nearby area.Service is good

6/10 Okay

HARITH

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Unsatify
First time stay in hotel dun hv sampoo to wash hair. TV chanel very poor.

6/10 Okay

Verified traveller

Disliked: Room comfort
hotel room
1) too hot during day time; as though the aircond was not working 2) aircond at night is good 3) the bath water is too slow/no pressure 4) the bath accessory (holder) spoilt/broken and not repair 5) use mydin plastic as curtain in the bathroom....

4/10 Poor

WAI MING, Tawau, Sabah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Anyhow, it still can stay.
The toilet paper & soap is low quality, no hot kettle or hair dryer even wanted to rent. The others hotel beside, they provide & their room is slice bigger than this hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay for a quick rest and a night sleep
Average. The place is quite far from restaurants and it is closed to construction site that leads to traffic jam.

6/10 Okay

Valentine, indonesia

Liked: Room comfort
nice , not bad
easy to reach

6/10 Okay

bogie, 日本

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
コンパクトで簡素なホテル
必要にして充分な印象です。 コンパクトながら短期の使用には充分でした。テレビのリモコンが壊れていましたが、それ以外は特に気になりませんでした。

10/10 Excellent

Kharnan, Shah Alam

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Care Officer Friendly
semuanya ok,,, tapi aircond sahaja lambat naik cooling

4/10 Poor

ganbarupapa, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
割り切りが必要
今回は短期滞在のため、はじめから安価に済ませる予定でした。ホテルも安価な所をはじめから割り切って選びました。チェックイン後部屋に入った瞬間、窓がなく、独房みたいでびっくりでした。ベッドはきれいですが、バスルームの中のトイレがシャワーを浴びると水浸しになります。排水溝が汚くて、悪臭がするので要注意。神経質な人、イライラしやすい人にはおすすめしません。冷蔵庫があれば近くのスーパーで買い出し出来たんですが、ないので困りました。でも、スタッフが親切だったので助かりました。