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Rocana Hotel

3.0 star property
Hotel in Kuantan with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rocana Hotel

Front of property
Lobby sitting area
Reception
Deluxe Room, 1 King Bed
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000
  • Kuantan City Mall
    2 min walk
  • East Coast Mall
    4 min walk
  • Darul Makmur Stadium
    14 min walk
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    19 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Minibar
Electric kettle
Coffee/tea maker
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Minibar
Electric kettle
Coffee/tea maker
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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Parking included
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Restaurant
Air conditioning
4.2 out of 5, Very good, (77)
The price is AU$58
for 1 room
includes taxes & fees
8 Jan - 9 Jan
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About the area

Kuantan

Rocana Hotel places you in the centre of Kuantan, steps from Kuantan City Mall and within a short 5-minute stroll of East Coast Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, dry cleaning/laundry services and multilingual staff. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Kuantan hotel include Darul Makmur Stadium and Heroes Museum.

What's nearby

  • Kuantan City Mall - 2 min walk
  • East Coast Mall - 4 min walk
  • Darul Makmur Stadium - 14 min walk
  • Masjid Negeri - 18 min walk
  • Teluk Cempedak Beach - 6 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Nippon Sushi - ‬4 min walk
  • ‪Kemaman Kopitiam - ‬4 min walk
  • ‪Mee Yumee.Yumee - ‬2 min walk
  • ‪Restoran Ayam Penyet - ‬1 min walk
  • ‪喜阁 - ‬3 min walk

About this property

Rocana Hotel

Hotel in Kuantan with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Rocana Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Self parking is free.

This 3-star Kuantan hotel is smoke free.

  • 87 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Rocana Hotel offers 87 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Kuantan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 20 for adults and MYR 12 for children
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan

Frequently asked questions

What is the cancellation policy at Rocana Hotel?

Rocana Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rocana Hotel?

Yep, Rocana Hotel has a free self car park.

Are there any beaches close to Rocana Hotel?

The closest beach to Rocana Hotel is Teluk Cempedak Beach (4.9 km).

Does Rocana Hotel serve breakfast?

Sure does, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Rocana Hotel?

No, Rocana Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Rocana Hotel?

Yep, you can grab a meal at Rocana Hotel's onsite restaurant.

What time are check-in & check-out at Rocana Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Rocana Hotel?

No, pets are not allowed.

Rocana Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 173 reviews" "
Rating 8 - Good. 88 out of 173 reviews" "
Rating 6 - Okay. 23 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Muhd Sazle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lo Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sai Hoh

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall okay, just the WiFi signal is weak and the speed is slow.
Stayed 2 nights in Dec 2023

8/10 Good

Peng Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Stayed 1 night in Aug 2023

10/10 Excellent

Sue Ling

Stayed 2 nights in Apr 2023

8/10 Good

Geok Moi

Stayed 4 nights in Feb 2023

10/10 Excellent

Maznah

Stayed 1 night in Oct 2022

8/10 Good

Eng Hock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet. This location is very convenient as well!
Stayed 2 nights in Jun 2022

10/10 Excellent

Zulkafli

Stayed 2 nights in Apr 2022

6/10 Okay

David

Business traveller
Liked: Staff & service, amenities
-
Stayed 2 nights in Feb 2022

8/10 Good

Hafiz Mursyidi Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Stayed 2 nights in Jan 2022

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Chok

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Tuan nurul sabiqah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Stayed 1 night in Nov 2021

10/10 Excellent

Zulqarnain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view. Avoid also connecting room as u can hear very clear ur neighbours whisper.
Stayed 1 night in Aug 2021

10/10 Excellent

Zaidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel near EC Mall & Kuantan City Mall
Excellence services by Rocana Hotel staff
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Stayed 1 night in Feb 2021

8/10 Good

Siti Nor Suzana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Value, Excellent Hotel
Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Stayed 2 nights in Dec 2020

8/10 Good

Chee Meng

Business traveller
Liked: Cleanliness, staff & service
Well maintained room except for the air condition unit which froze and ice droplets falling down.
Stayed 1 night in Dec 2020

8/10 Good

LEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

WAN SUHAILAN

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited parking space.
Stayed 2 nights in Aug 2020