Shangri-La Hotels and Resorts - accommodation in Kuantan

Clean and confortable hotel.. price is steep and need to pay extra for buffet breakfast ! A few steps to beach , nice

The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt

We booked the room upon arriving in Kuantan. The building's exterior, along with the dated mall beside to it, didn't make it our first choice for a hotel. Additionally, the place seemed to have a strong religious tone, which reminded me of a past news of a religious institution raided a hotel, asking elderly couples for proof of marriage. Despite our reservations, we decided to give it a try since our preferred hotel was fully booked. To our surprise, the stay turned out to be pleasant, especially due to the friendly staff. The room we stayed in was somewhat old, but we noticed that some painting and renovation work was underway