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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Front of property
Down duvets, blackout curtains, free WiFi, bed sheets
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪14 min walk‬
  • Kumamoto (KMJ)
    ‪54 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 29.65 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
  • 29.65 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 23.44 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
  • 23.44 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Double Room-Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Bed

About the area

Kumamoto

SOTETSU GRAND FRESA KUMAMOTO puts you in the heart of Kumamoto, within steps of Shimotori Shopping Arcade and Shinshigai Shotengai. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. .Near this 3-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Sakura Machi Kumamoto - 6 min walk - 0.6 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 14 min walk - 1.2 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a 24-hour front desk, near Kumamoto Castle
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Similar properties

Public bath

CANDEO HOTELS KUMAMOTO SHINSHIGAI

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 732 reviews
The price is AU$137
includes taxes & fees
8 May - 9 May
CANDEO HOTELS KUMAMOTO SHINSHIGAI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Does SOTETSU GRAND FRESA KUMAMOTO serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at SOTETSU GRAND FRESA KUMAMOTO?

No, SOTETSU GRAND FRESA KUMAMOTO does not offer an airport shuttle service.

Is there a bar or restaurant at SOTETSU GRAND FRESA KUMAMOTO?

Yep, you can grab a meal at SOTETSU GRAND FRESA KUMAMOTO's onsite restaurant.

What time are check-in & check-out at SOTETSU GRAND FRESA KUMAMOTO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SOTETSU GRAND FRESA KUMAMOTO?

No, only service animals are allowed.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 824 out of 1129 reviews
Rating 8 - Good. 250 out of 1129 reviews
Rating 6 - Okay. 38 out of 1129 reviews
Rating 4 - Poor. 5 out of 1129 reviews
Rating 2 - Terrible. 12 out of 1129 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

hyungsoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

IN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치, 객실 크기 만족함

주변을 둘러보는데에 최적의 위치, 객실이 넓고 깨끗함
Stayed 2 nights in Dec 2024

10/10 Excellent

RYOICHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Stayed 3 nights in Dec 2024

10/10 Excellent

Farhan

Liked: Cleanliness, property conditions & facilities
Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Stayed 3 nights in Dec 2024

10/10 Excellent

Satoshi

Stayed 1 night in Dec 2024

4/10 Poor

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
i just personally could not sleep well, neither could my colleague.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located to shops and transportation.

People were very nice and helpful. Conveniently located to shops and transportation.
Stayed 1 night in Dec 2024

10/10 Excellent

Chika

Stayed 2 nights in Dec 2024

10/10 Excellent

Wee Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

JUNE-SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우추천

욕실이 널고 내부도 다른 일본호텔대비 좁지 않으며 구마모토 워싱턴거리 초입이라 놀기에도 좋습니다. 조식도 매우 훌륭합니딘.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynette Kim Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

8/10 Good

Jungoak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto 4 days

Centrally located. Served our needs well. Breakfast was goid. Location great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel Step up from business hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

8/10 Good

Loh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great, a lot of shopping and eating place around the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

TOSHIAKI

Stayed 1 night in Nov 2024

10/10 Excellent

NAOKI

Stayed 1 night in Nov 2024

10/10 Excellent

JYUN-YI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tze Kwan Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shopping and dining
Stayed 5 nights in Nov 2024

10/10 Excellent

MYUNG KEUN

Stayed 1 night in Nov 2024