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Pullman Lombok Merujani Mandalika Beach Resort

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Pullman Lombok Merujani Mandalika Beach Resort

Restaurant
On the beach, white sand, free beach cabanas, sun-loungers
Restaurant
Suite, 1 King Bed (Sundeck, Plunge Pool) | View from room
Pillow-top beds, minibar, in-room safe, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
The current price is AU$165
includes taxes & fees
22 May - 23 May

Explore the area

Map
LOT BS2 Kawasan Ekonomi Khusus, Mandalika Kelurahan, Kuta, Lombok, 83573
  • Kuta Beach
    ‪16 min walk‬
  • Mandalika International Street Circuit
    ‪8 min drive‬
  • Tanjung Aan Beach
    ‪15 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪26 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Garden Area

Beach/ocean view

Villa, 1 Bedroom, Private Pool, Garden Area

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 185 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden Area

Deluxe Room, 1 King Bed, Balcony, Garden Area | Garden view

Deluxe Room, 1 King Bed, Balcony, Garden Area

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden Area

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Garden Area

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Beach/ocean view

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Sea View (Beach)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Garden view

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
  • 230 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite, 1 King Size Bed, Sundeck, Plunge Pool

Pillow-top beds, minibar, in-room safe, laptop workspace

Garden Suite, 1 King Size Bed, Sundeck, Plunge Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Size Bed, Balcony, Garden Side

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Size Bed, Balcony, Garden Side

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite, 1 King Size Bed, Courtyard, Plunge Pool

Pillow-top beds, minibar, in-room safe, laptop workspace

Garden Suite, 1 King Size Bed, Courtyard, Plunge Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa, 1 Bedroom, 1 King Size Bed with Living Room, Sundeck, Swimming Pool

Pillow-top beds, minibar, in-room safe, laptop workspace

Garden Villa, 1 Bedroom, 1 King Size Bed with Living Room, Sundeck, Swimming Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Twin/Single Bed (s) , Ocean View, Balcony

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Guest Room, 2 Twin/Single Bed (s) , Ocean View, Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room With Balcony And Ocean View

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe King Room With Balcony And Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa, 2 Bedrooms, 1 King Size Bed, 2 Singe Size Beds, Sundeck, Swimming Pool

Living area

Garden Villa, 2 Bedrooms, 1 King Size Bed, 2 Singe Size Beds, Sundeck, Swimming Pool

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden Side

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Garden Side

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room with Balcony

Pillow-top beds, minibar, in-room safe, laptop workspace

Executive King Room with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa, 2 Bedrooms, 1 King Size Bed, 2 Single Size Beds, Sundeck, Swimming Pool, Sea View

Living area

Beach Villa, 2 Bedrooms, 1 King Size Bed, 2 Single Size Beds, Sundeck, Swimming Pool, Sea View

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe King Suite With Balcony

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe King Suite With Balcony

  • Sleeps 2
  • 1 King Bed

About the area

Kuta

A luxury stay in Kuta awaits you at Pullman Lombok Merujani Mandalika Beach Resort . Within steps you'll find Pantai Seger and you'll be within a 20-minute stroll of Kuta Beach. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .LALO is the hotel's own sports bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and massage/treatment rooms. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 5-property class Kuta hotel include Serenting and Torok Bare Beach and Seger Beach.

What's nearby

  • Kuta Beach - 16 min walk - 1.4 km
  • Pantai Seger - 19 min walk - 1.6 km
  • Mandalika International Street Circuit - 8 min drive - 4.1 km
  • Serenting and Torok Bare Beach - 12 min drive - 3.1 km
  • Tanjung Aan Beach - 15 min drive - 8.3 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 26 min drive

Restaurants

  • ‪Terra - ‬4 min drive
  • ‪Mia Mias Kitchen - ‬5 min drive
  • ‪El Bazar - ‬4 min drive
  • ‪Kemangi Bar & Kitchen - ‬3 min drive
  • ‪surfers bar Kuta Lombok - ‬4 min drive

About this property

Pullman Lombok Merujani Mandalika Beach Resort

Luxury hotel on the beach, with outdoor pool
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pullman Lombok Merujani Mandalika Beach Resort such as an outdoor pool and a children's pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a fitness centre and a garden. Free self parking and valet parking are available.

This 5-star Kuta hotel is smoke free.

  • 257 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2476 sq ft of conference space
  • 230 sq. m of conference space
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Pullman Lombok Merujani Mandalika Beach Resort offers 257 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Pullman Spa has 1 treatment room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

Similar properties

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  • On private beach
  • Pool
  • Spa
  • Kids pool
4.2 out of 5, Very good, 299 reviews
The price is AU$123
includes taxes & fees
22 May - 23 May
Novotel Lombok Resort and Villas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 423,500 for adults and IDR 211,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • AER
  • LALO
  • LOBBY LOUNGE
  • SGARA

Things to do

  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,476 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Lombok Merujani Mandalika Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 907500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 423500 for adults and from IDR 211750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 907500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Lombok Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort Kuta
Pullman Lombok Merujani Mandalika Beach Resort Hotel
Pullman Lombok Mandalika Beach Resort (Opening May 2022)
Pullman Lombok Merujani Mandalika Beach Resort Hotel Kuta
Pullman Lombok Mandalika Beach Resort (Opening August 2022)

Frequently asked questions

What is the cancellation policy at Pullman Lombok Merujani Mandalika Beach Resort ?

Pullman Lombok Merujani Mandalika Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Lombok Merujani Mandalika Beach Resort ?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Pullman Lombok Merujani Mandalika Beach Resort on 22 May 2025 start from AU$164.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, Pullman Lombok Merujani Mandalika Beach Resort has a free self car park and free valet parking.

Are there any beaches close to Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, Pullman Lombok Merujani Mandalika Beach Resort is a short 16-minute walk from Kuta Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, Pullman Spa is available for guests. You'll enjoy services like beachside massages.

Does Pullman Lombok Merujani Mandalika Beach Resort have a pool?

Pullman Lombok Merujani Mandalika Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Pullman Lombok Merujani Mandalika Beach Resort ?

Pullman Lombok Merujani Mandalika Beach Resort features a full-service spa, an outdoor pool and free beach cabanas. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Pullman Lombok Merujani Mandalika Beach Resort a romantic place to stay?

Free beach cabanas and 24-hour room service, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Pullman Lombok Merujani Mandalika Beach Resort .

Is Pullman Lombok Merujani Mandalika Beach Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as children's books and musical instruments in the guestrooms, it's no surprise that Pullman Lombok Merujani Mandalika Beach Resort is a hit with families.

Does Pullman Lombok Merujani Mandalika Beach Resort serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Lombok Merujani Mandalika Beach Resort ?

No, Pullman Lombok Merujani Mandalika Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Lombok Merujani Mandalika Beach Resort ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Lombok Merujani Mandalika Beach Resort ?

No, pets and service animals are not allowed.

Pullman Lombok Merujani Mandalika Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

emi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff with new and clean facility. we rented a motorbike to go about.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort

Lovely view

On arrival we were shown to our room which was clean and comfortable but a little tired in places. There had obviously been some water damage. The staff member forgot to show us where the tea/coffee facilities in the room were located so that was a bit inconvenient. Turns out to be in another room. When do you look in other rooms? The restaurants were good, if a bit warm for us, and the buffets were excellent. We had a small problem booking the transfer to the airport (I asked 3 times) but it wasn’t booked. Fortunately it’s not far (25mins) from the airport but that could have been a problem. The beach is lovely and the sea is shallow for a long distance so great for kids. Be aware that this is close to Mandalika racing circuit so there is a lot of engine noise when there is an event.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Friendly staff and beautiful rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Lovely
Stayed 4 nights in Aug 2024

6/10 Okay

Veronica

Travelled with group
Liked: Room comfort

Pullman Lombok- not great

The hotel is huge and impressive as you arrive. But the maintenance and servise is poor. Toilets were leaking, bedsheets smelled sour,like not dried properly,toiltetries and tissue paper , not topped up upon check in and needed to be reminded. Location to Kuta village is very far as hotel is isolated from any food or amenities. The shuttle bus only starts late morning and few and far timing, so not convenient to go to the village or other beaches. I would not recommend this hotel. The race track is just next door and very noisy when the motorists are tracking.
Stayed 2 nights in Aug 2024

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern hotel with a great shuttle to and from Town. Good staff and service.
Stayed 4 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in!

Terrible service and service recovery by management. Place is also badly maintained. It is supposed to be 2 years old and already pool tiles are pooping out! Ground staff try their best as they can but there is seriously something wrong with their leadership and management. Location is also away from everything and facilities are so lacking. The gym is tucked in the front of the hotel, was small, hot and stuffy. I will never stay in this hotel ever again. Why would i when there are so many other hotels way better than this in terms of state of the hotel, facilities and service ! Even 2 star hotels provide better service and care than Pullman.
Stayed 3 nights in Mar 2024

8/10 Good

Leroy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gustavo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem near Kuta Beach

Clean, spacious rooms, very helpful staff, large pool and an easy 40 minute walk to downtown Kuta. We had a lovely stay here with our 8 month old daughter.
Stayed 4 nights in Nov 2023

8/10 Good

May Fong

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

May Fong

Liked: Cleanliness, staff & service, property conditions & facilities
5 star resort in a remote part of west lombok. New, clean, modern room and amenities. Very friendly staff all around the resort, from the yoga instructor (Jean), walking guide (Taweng), guest relation officer (Matha) to all the servers and counter staff. Secured location offering great seaviews, super relaxing pool facilities, good spread of breakfast and wellness programs (yoga, Power walk, archery etc). Resort also provides complimentary shuttle to Kuta town (5mins drive) which is a plus point! Although we paid a slightly higher price compared to other hotels, it is definitely worth the money spent! Thanks for a great stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, newer property in Lombok, close enough to the main tourist hotspots. There is a free evening shuttle that can take you into town... It would be much nicer if the pool and spa was open later. Would stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Bino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is it good as it gets, staff from the front desk right through to the people that clean your rooms , management, waiters, kitchen staff, or a 10/10 I have stayed in a lot of hotels across the world. This hotel is definitely at the top. BD
Stayed 1 night in Apr 2023

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities
We love it, we really needed that tranquility and we got . Hotel was new and very stylish. We also took spa , spa is modern and clean. Special thank to Mayja and bartender /waiter how was working pool bar 19th January
Stayed 2 nights in Jan 2025

10/10 Excellent

MAMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Okamura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は新しく清潔でした。ホテルのスタッフもフレンドリーです。 プールとレストランが沢山ある大型リゾートではありませんが、非常にコスパが良いホテルでした。 The facility was new and clean, and the hotel staff were friendly. While it is not a large resort with numerous pools and restaurants, it offered excellent value for money.
Stayed 5 nights in Oct 2024

2/10 Terrible

Tilo

Liked: Property conditions & facilities, room comfort

Never again - avoid at all cost

4?functions in the hotel, total chaos and loud music and speeches witch’s souvdxsystem in every corner! Never again
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Tilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, big modern Executive rooms.

Klasse Hotel, wunderschöne Executive Zimmer. modern und komfortabel. Essen war sehr lecker und große Portionen. Preislich sicher über den Restaurants in Kuta aber für noch ok. Beach not really for swimming but Tanjung An is not far. Best to have a scooter or a car. hotel offers shuttle to „downtown“ Kuta
Stayed 2 nights in Sep 2024

10/10 Excellent

daisuke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Federico

Stayed 3 nights in Aug 2024