Setsu Niseko

3.5 star property
Ski aparthotel with a free shuttle to the slopes
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Setsu Niseko

Hana Suite - 3 Bedroom Penthouse, Non Smoking
Tsuki Suite - 4 Bedroom Penthouse
Four Bedroom Yotei Suite with Onsen and Tatami, Non Smoking
Tsuki Suite - 4 Bedroom Penthouse | Balcony view
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking available
  • Spa
  • Washer

Explore the area

Map
6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080
  • Niseko Mountain Resort Grand Hirafu
    5 min walk
  • Noasc
    4 min drive
  • Annupuri
    11 min drive

Room options

Studio Yotei, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

One Bedroom Corner Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 89 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

Two Bedroom Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 92 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

Hana Suite - 3 Bedroom Penthouse, Non Smoking

Highlights

Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds OR 3 King Beds

Three Bedroom Annupuri Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 141 sq m
  • Studio
  • 3 bathrooms
  • Resort view
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds

Two Bedroom Suite, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
Private bathroom
  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

Tsuki Suite - 4 Bedroom Penthouse

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 324 sq m
  • 4 bedrooms
  • 5 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed and 6 Single Beds

Studio Yotei with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 66 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

Two Bedroom Courtyard Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 105 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

Studio Village with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 66 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

Four Bedroom Yotei Suite with Onsen, Non Smoking

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 171 sq m
  • Studio
  • 4 bathrooms
  • Mountain view
  • Sleeps 9
  • 8 Single Beds OR 4 King Beds

Two Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 92 sq m
  • Studio
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

Three Bedroom Yotei Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 145 sq m
  • Studio
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds

Studio Courtyard, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Studio, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Studio Annupuri, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

One Bedroom Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 78 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

Two Bedroom Village Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 96 sq m
  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

Two Bedroom Yotei Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 105 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

Three Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 166 sq m
  • Studio
  • 3 bathrooms
  • Resort view
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

Studio Village, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Two Bedroom Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Three Bedroom Annupuri Suite With Tatami

  • Sleeps 7
  • 6 Double Beds OR 3 King Beds

Tsuki Suite - Four Bedroom Penthouse

  • Sleeps 8
  • 4 King Beds OR 8 Double Beds

Two Bedroom Yotei Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Four Bedroom Yotei Suite With Onsen And Tatami

  • Sleeps 10
  • 4 King Beds OR 8 Double Beds

Annupuri Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

One Bedroom Corner Suite With Tatami Area

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Two Bedroom Courtyard Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Yotei Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Village Studio With Tatami

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Four Bedroom Yotei Suite With Onsen

  • Sleeps 8
  • 4 King Beds OR 8 Single Beds

Three Bedroom Annupuri Suite

  • Sleeps 6
  • 6 Single Beds OR 3 King Beds

One Bedroom Suite With Tatami

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Three Bedroom Yotei Suite

  • Sleeps 6
  • 6 Single Beds OR 3 King Beds

Courtyard Studio

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Two Bedroom Suite

  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

Two Bedroom Village Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Hana Suite - Three Bedroom Penthouse

  • Sleeps 7
  • 6 Double Beds OR 3 Queen Beds

Yotei Studio With Tatami

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Two Bedroom Annupuri Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Village Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Kutchan

At Setsu Niseko you'll be within a 20-minute stroll of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. Highlights at this ski aparthotel include 5 restaurants, and in-room kitchens and washers/dryers. .Each apartment features free WiFi, a flat-screen TV and a rice cooker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A safe, a hairdryer and an iron/ironing board are also available. Housekeeping is available on request. .The restaurant, Meli Melo Yuki No Koe, serves French cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym along with access to hot springs and yoga classes. Other amenities include a full-service spa, free Wi-Fi in public areas and laundry facilities. There's also self parking, along with the convenience of a free ski shuttle. .Attractions within a 20-minute drive of this 3.5-property class Kutchan aparthotel include Niseko Moiwa Ski Resort and Niseko Annupuri International Ski Area.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 5 min walk
  • Kutchancho Asahigaoka Ski Area - 9 min drive
  • Niseko Annupuri Gondola - 13 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 20 min drive

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪ニセコラーメン風花 - ‬3 min walk
  • ‪The Barn - ‬5 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬3 min walk
  • ‪Musu - ‬4 min walk

About this property

Setsu Niseko

Ski aparthotel with a free shuttle to the slopes
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a fitness centre. For a free ride to the slopes, hop on the aparthotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the aparthotel's bar.

There are 5 restaurants on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kutchan aparthotel is smoke free.

  • 190 guestrooms or units
  • 5 dining venues
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Setsu Niseko offers 190 accommodations with washers/dryers and a safe. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, toilets with an electronic bidet and hairdryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include rice cookers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 2:00 PM and midnight.

Languages

English, Japanese

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby

Pool/Spa

  • Full-service spa
  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 2:00 PM - midnight

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (JPY 2,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Bed rails
  • Children's dinnerware
  • Highchair

Restaurants on site

  • AFURI
  • Meli Melo Yuki No Koe
  • ルークズアルパインクラブ
  • 天ぷら あら木
  • 蟹鮨 加藤 INORI

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Griddle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Tea bags/instant coffee

Dining

  • 5 restaurants
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Fireplace in lobby
  • Heated floor

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe

Things to do

  • Bicycle tours
  • Gym
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Yoga classes
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 190 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
In addition to the listed hours, the public bath is also open from 6-10 AM daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 2000 per night
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 2:00 PM to midnight.
  • Reservations are needed for spa treatments and private bath/onsen. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Setsu Niseko Kutchan
Setsu Niseko Aparthotel
Setsu Niseko Aparthotel Kutchan

Frequently asked questions

What is the cancellation policy at Setsu Niseko?

Setsu Niseko offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Setsu Niseko?

Yep, Setsu Niseko has a covered self car park for JPY 2000 per night. Onsite parking is limited.

Is there a spa on site at Setsu Niseko?

Yep, there is an onsite spa at Setsu Niseko. You'll enjoy services like massages.

Is Setsu Niseko family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that Setsu Niseko is a hit with families.

Is there a free airport shuttle available at Setsu Niseko?

No, Setsu Niseko does not offer an airport shuttle service.

Is there a bar or restaurant at Setsu Niseko?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Setsu Niseko?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Setsu Niseko?

No, pets are not allowed.

Setsu Niseko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 63 reviews" "
Rating 8 - Good. 6 out of 63 reviews" "
Rating 6 - Okay. 2 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities
Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sze Wan Devan

Travelled with family
Excellent hotel. Will come back again
Stayed 1 night in Jul 2024

10/10 Excellent

chua

Liked: Cleanliness, property conditions & facilities
New , very clean and well thought of basic layer out of room
Stayed 1 night in Jul 2024

10/10 Excellent

Mic

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort
Best stay in Hokkaido
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
Stayed 2 nights in Jul 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Karina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

2/10 Terrible

Audrey

Stayed 3 nights in Mar 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Not very accessible for kids skiers and seniors
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Foong Tze Kin

Stayed 2 nights in Mar 2024

10/10 Excellent

Sevgi

Stayed 4 nights in Feb 2024

10/10 Excellent

Yuxuan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Jameson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice. Pricey but great quality. Will go again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
11/10 stay
11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing
Stayed 4 nights in Jan 2024

10/10 Excellent

Monique

Travelled with group
Liked: Amenities
Amazing hotel with amazing staff in great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Tai Cheong

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A room which exceeds our expectations
My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.
Stayed 5 nights in Jun 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, room comfort
Amazing Destination
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
Stayed 3 nights in Mar 2023

4/10 Poor

Wai Ming Patrick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Martin

Stayed 5 nights in Feb 2023

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!
Stayed 2 nights in Feb 2023

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Amazing property!
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
Stayed 4 nights in Feb 2023

10/10 Excellent

Luis F

Liked: Cleanliness, room comfort
Brand new hotel!
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
Stayed 4 nights in Jan 2023