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Fairmont Grand Hotel Kyiv

5.0 star property
Luxury Kyiv hotel in Podilskyj with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Grand Hotel Kyiv

Indoor pool
Property entrance
Exterior
Interior detail
Cocktail bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Pet-friendly
The price is AU$339
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
1 Naberezhno-Khreshchatytska Street, Kyiv, 4070
  • Chornobyl Museum
    13 min walk
  • St. Michael's Golden-Domed Monastery
    13 min walk
  • St. Andrew's Church
    14 min walk
  • Kyiv (IEV-Zhulhany)
    35 min drive

Room options

View all photos for Fairmont Gold, Junior Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Junior Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Atrium)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom (Atrium)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 2 King Beds

View all photos for Fairmont, Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite

Fairmont Gold, Junior Suite | Living area

Fairmont Gold, Junior Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (River)

Suite, 1 Bedroom (River)

Suite, 1 Bedroom (River)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 1 Double Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed (City)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Double Bed (City)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Suite, 1 Bedroom

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Fairmont Gold, Room, 2 Queen Beds

Fairmont Gold, Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (City)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds (City)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

InterContinental Kyiv, an IHG Hotel

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (161)
The price is AU$394
for 1 night
includes taxes & fees
6 Jan - 7 Jan
InterContinental Kyiv, an IHG Hotel

About the area

Kyiv

A luxury stay in the heart of Kyiv awaits you at Fairmont Grand Hotel Kyiv. Within steps you'll find Kyiv River Port and Church of the Nativity of Christ. Highlights at this eco-friendly hotel include a full-service spa, a casino and a restaurant. .A pampering day can include Swedish massages, sports massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Vogue Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Vintage Bar is the hotel's own cocktail bar. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. 13993 square feet (1300 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Podilskyj hotel include Church of St Nicholas on the Water and AVS Art Gallery.

What's nearby

  • Chornobyl Museum - 13 min walk
  • Khreshchatyk Street - 15 min walk
  • Independence Square - 2 min drive
  • Golden Gate - 4 min drive
  • Kyiv Pechersk Lavra - 7 min drive

Getting around

  • Livoberezhna Station - 11 min drive
  • Kyiv Passajirskii Station - 16 min drive
  • Kyiv (KBP-Boryspil Intl.) - 44 min drive

Restaurants

  • ‪The Strand Grill - ‬3 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Grand Cru Lobby Bar - ‬1 min walk
  • ‪Vintage Cocktail Bar - ‬3 min walk
  • ‪Grand Cru Champagne Bar - ‬1 min walk

About this property

Fairmont Grand Hotel Kyiv

Luxury Kyiv hotel in Podilskyj with a full-service spa
Fairmont Grand Hotel Kyiv offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A casino, a 24-hour fitness centre, and a sauna are also featured at the luxury Fairmont Grand Hotel Kyiv. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Kyiv hotel.

  • 1 building
  • 258 guestrooms or units
  • 12 levels
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Built in 2012
  • Casino
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Fairmont Grand Hotel Kyiv offers 258 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Kyiv hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (UAH 500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; UAH 1,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sweet Book Pastry
  • Vintage Bar
  • Vogue Cafe

Things to do

  • 20 gaming tables
  • 24-hour gym
  • 8 slot machines
  • Casino (17,470 square feet of space)
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Garden
  • On a river

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: UAH 1800 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UAH 1200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 71.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately UAH 1200 per person
  • Airport shuttle fee: UAH 1200 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: UAH 500 per night
  • Pet fee: UAH 1800 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: UAH 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Grand Hotel
Fairmont Grand Hotel Kyiv
Fairmont Grand Hotel Kyiv Kiev
Fairmont Grand Kyiv
Fairmont Grand Kyiv Kiev
Fairmont Hotel Kyiv
Fairmont Kyiv Hotel
Grand Hotel Kyiv
Hotel Fairmont Kyiv
Kyiv Fairmont
Fairmont Grand Hotel Kyiv Kyiv
Fairmont Grand Hotel Kyiv Hotel
Fairmont Grand Hotel Kyiv Hotel Kyiv

Frequently asked questions

What is the cancellation policy at Fairmont Grand Hotel Kyiv?

Fairmont Grand Hotel Kyiv offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Grand Hotel Kyiv?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Grand Hotel Kyiv on 10 Jan 2025 start from AU$333.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Grand Hotel Kyiv?

Yep, Fairmont Grand Hotel Kyiv has a secured covered self car park for UAH 500 per night.

Is there a spa on site at Fairmont Grand Hotel Kyiv?

Yep, there is an onsite spa at Fairmont Grand Hotel Kyiv. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Fairmont Grand Hotel Kyiv have a pool?

Fairmont Grand Hotel Kyiv has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What makes Fairmont Grand Hotel Kyiv a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Grand Hotel Kyiv.

Is Fairmont Grand Hotel Kyiv family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Grand Hotel Kyiv is a hit with families.

Does Fairmont Grand Hotel Kyiv serve breakfast?

You bet, buffet brekkie is available weekdays from 7:30 AM to 11:00 AM and weekends between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Fairmont Grand Hotel Kyiv?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fairmont Grand Hotel Kyiv?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Grand Hotel Kyiv?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Grand Hotel Kyiv?

Cats and dogs are welcome at Fairmont Grand Hotel Kyiv, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

Fairmont Grand Hotel Kyiv Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 196 reviews" "
Rating 8 - Good. 38 out of 196 reviews" "
Rating 6 - Okay. 10 out of 196 reviews" "
Rating 4 - Poor. 6 out of 196 reviews" "
Rating 2 - Terrible. 5 out of 196 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rohnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a gem of a property for anyone looking to enjoy luxury while visiting Kyiv.
Stayed 4 nights in Jun 2024

10/10 Excellent

Dmytro, Kharkiv

Stayed 2 nights in May 2024

10/10 Excellent

Dmytro, Kharkiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dmytro, Kharkiv

Stayed 1 night in Jan 2024

10/10 Excellent

Dmytro, Kharkiv

Stayed 2 nights in Jan 2024

10/10 Excellent

Dmytro, Kharkiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Dmytro, Kharkiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

gilbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant customer service.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Spa hotel with no spa
We were disappointed that a five star spa hotel didn’t have a working spa. The staff just shrugged their shoulders and said “sorry it’s closed due to low occupancy”. When people pay that kind of money then the promised services should be available. Or we should have been told in advance. The bed pillows were also uncomfortable with no alternatives and duvet cover wasn’t sealed so the duvet kept coming out. Breakfast was very limited for a hotel of this stature. Salmon was bright purple infused with beetroot but no mention of beetroot on the menu.
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kiev
The Fairmont Kiev, in my opinion, is the best hotel in Kiev. zits right on the river with great views, and the surrounding area is full of great places to eat. The room is true Fairmont quality, exceptional bed and the bath amenities are fantastic. Hotel staff is very friendly and the breakfast buffet alone is worth the stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Galina

Stayed 2 nights in Jan 2022

10/10 Excellent

Mahra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Dale

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very nice hotel 5-6 years ago. It now has a Casino, carpeting and furniture has not been updated and housekeeping forgets to replace items after cleaning. There are many better choices now in Kyiv
Stayed 8 nights in Oct 2021

10/10 Excellent

Piotr, Warszawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we went for a weekend city break and it was a great choice. friendly and professional staff as always in Fairmonts. great location to the main attractions. room was comfy and spacious. breakfast was amazing and even though we were late no one was rushing so we can relax and enjoy it. great service. will be back
Stayed 1 night in Oct 2021

2/10 Terrible

Zalmen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

sajid

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice but the casino managers were rude .i took money out on my card and when I won I told them to reverse The money .They said no we can only give u in cash .that I found to be strange . I asked them to give me it in writing and they said no . So I would not recommend the casino
Stayed 3 nights in Sep 2021

6/10 Okay

Curtis

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel but it had horrible common spaces - nowhere comfortable to relax, strange colors, and it appeared the hotel tried to be “hip” and failed. Many of the staff were incredible, however others were not and even ignored us. We had a gorgeous suite with view of the River, very comfortable bed. Beautiful bathroom.
Stayed 4 nights in Sep 2021

10/10 Excellent

Yevgeny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 7 nights in Sep 2021

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated with beautiful river views. I chose the hotel due to its location. The hotel is beautiful and definitely worth it.
Stayed 1 night in Sep 2021

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Robert

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location & excellent rooms
Stayed 3 nights in Sep 2021

2/10 Terrible

Fernando

Business traveller
Liked: Room comfort
Disliked: Staff & service
Staff needs training
Staff needs to be trained and don't call guest rooms on Sunday at 8.30 am saying that I was smoking and had the windown open. I said I don't smoke and the woman on the phone was agressive on the tone of her voice saying that they saw in the security video. I said again that it wasn't me and I don't smoke... In the end it was rude, didn't listen to what the customer was saying. They then verified again and saw it was in another room. Then called when I was almost falling asleep again to say they checked and it was someone else! Room wasn't cleaned at least in 2 days that I was there. My name was missing twice from the breakfast list, I had to go to reception, they told me I didnt have breakfast included, then I had to show my reservation on my phone showing that I had breakfast included, they had to take a photo of my phone screen.... drama in a 5 star hotel. Restaurant staff are well trained.
Stayed 1 night in Aug 2021