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Dusit Thani Kyoto

5.0 star property
Luxury Kyoto hotel in Shimogyo Ward with 2 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dusit Thani Kyoto

2 restaurants, breakfast, lunch, dinner served; Thai cuisine
Premium bedding, down duvets, Tempur-Pedic beds, free minibar items
Indoor pool
2 restaurants, breakfast, lunch, dinner served; Thai cuisine
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
The current price is AU$528
includes taxes & fees
6 Feb - 7 Feb

Explore the area

Map
466 Nishinotoin-cho, Shimogyo-ku, Kyoto, 600-8327
  • Kyoto Station Building
    ‪8 min walk‬
  • Higashi Honganji Temple
    ‪10 min walk‬
  • Kyoto Tower
    ‪11 min walk‬
  • Osaka (ITM-Itami)
    ‪48 min drive‬

Room options

Suite, 1 Bedroom (2 Twin Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Corner (1 King Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Suite, 1 Bedroom (1 King Bed)

Suite, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Garden View

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier Room, 1 King Bed, Garden View

Highlights

Garden
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Imperial)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (2 Twin Bed)

Suite, 1 Bedroom, Corner (2 Twin Bed)

Suite, 1 Bedroom, Corner (2 Twin Bed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 88 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds, Garden View

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier Room, 2 Single Beds, Garden View

Highlights

Garden
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite, 2 Single Beds, Garden View

Premier Suite, 2 Single Beds, Garden View

Premier Suite, 2 Single Beds, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom King Suite

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

One-Bedroom King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Fitness facility

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Garden King Room

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier Garden King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Garden Twin Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Premier Garden Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, free minibar items

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Exterior

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Exterior

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Hilton Kyoto

Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (68)
The price is AU$616
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hilton Kyoto

About the area

Kyoto

A luxury stay in the heart of Kyoto awaits you at Dusit Thani Kyoto. Within just a 15-minute stroll, you'll find popular places like Kawaramachi Street and Kyoto Tower. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .A day of pampering can include Thai massages, body scrubs and aromatherapy. The restaurant, AYATANA アヤタナ（タイ料理）, serves Thai cuisine and is open for breakfast and dinner. DEN Kyoto (バー） is the hotel's own wine bar, serving drinks along with light fare. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 5-property class Shimogyo Ward hotel include Shijo Street and Nishiki Market.

What's nearby

  • Kyoto Station Building - 8 min walk
  • Kyoto Tower - 11 min walk
  • Kawaramachi Street - 13 min walk
  • Nishiki Market - 3 min drive
  • Kiyomizu Temple - 4 min drive

Getting around

  • Gojo Station - 8 min walk
  • Kyoto Station - 9 min walk
  • Osaka (ITM-Itami) - 48 min drive

Restaurants

  • ‪吟醸らーめん久保田 - ‬1 min walk
  • ‪大西 - ‬4 min walk
  • ‪KAKIMARU 七条店 - ‬4 min walk
  • ‪大阪屋 - ‬6 min walk
  • ‪西利本店 - ‬5 min walk

About this property

Dusit Thani Kyoto

Luxury Kyoto hotel in Shimogyo Ward with 2 restaurants
Dusit Thani Kyoto offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Dusit Thani Kyoto. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kyoto hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • Built in 100
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Dusit Thani Kyoto offers 147 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels, Netflix and smart speakers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 4,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 6,325 for adults and JPY 3,162 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • AYATANA アヤタナ（タイ料理）
  • DEN Kyoto (バー）
  • The Gallery　ザ・ギャラリー
  • 紅葉（こうよう）シェフズ鉄板

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (65 centimetre high)
  • Grab bar near toilet (68 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Smooth flooring in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6325 for adults and from JPY 3162 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)
  • Valet parking fee: JPY 4500 per night
  • Rollaway bed fee: JPY 12650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Dusit Care (Dusit Hotels & Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Dusit Care (Dusit Hotels & Resorts) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Dusit Thani Kyoto Hotel
Dusit Thani Kyoto Kyoto
Dusit Thani Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Dusit Thani Kyoto?

Dusit Thani Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dusit Thani Kyoto?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Dusit Thani Kyoto on 6 Feb 2025 start from AU$528.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dusit Thani Kyoto?

Yep, Dusit Thani Kyoto has a covered self car park with in/out privileges for JPY 2000 per night. Onsite parking is limited.

Is there a spa on site at Dusit Thani Kyoto?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Thai massages.

Does Dusit Thani Kyoto have a pool?

Dusit Thani Kyoto has an indoor pool.

What makes Dusit Thani Kyoto a romantic place to stay?

Couples spa treatments and garden-view dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Dusit Thani Kyoto.

Is Dusit Thani Kyoto family-friendly?

You bet! With amenities such as an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Dusit Thani Kyoto is a hit with families.

Are there hot tubs in the rooms at Dusit Thani Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Dusit Thani Kyoto serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dusit Thani Kyoto?

No, Dusit Thani Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Dusit Thani Kyoto?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dusit Thani Kyoto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dusit Thani Kyoto?

No, pets are not allowed.

Dusit Thani Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 139 reviews" "
Rating 8 - Good. 12 out of 139 reviews" "
Rating 6 - Okay. 6 out of 139 reviews" "
Rating 4 - Poor. 3 out of 139 reviews" "
Rating 2 - Terrible. 1 out of 139 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Kyoto
This is a beautiful luxurious hotel. Quiet, safe, plush and amazing staff. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

ADRIAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly built hotel. Modern, clean, great facilities, including awesome restaurants. Nice rooms, especially nice shower and soaking tub. Would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

kiril

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really good stay ! Concierge can be more efficient They were very helpful but didn’t really know what to recommend and had difficulty booking things I find it challenging as I had to book most things online they were not able to do so Also take out coffee at the restaurant is way overpriced
Stayed 3 nights in Oct 2024

8/10 Good

Cla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

SIMONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, spacious and nice hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 6 nights in Oct 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities
Fantastic stay! The concierge was great. Bar had a great whiskey selection
Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, it just felt a bit away from the action with not many dining options in the immediate vicinity.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Lovely coffee and tea available. Spacious bathroom. Comfortable bed. Loved the pool area.
Stayed 1 night in Oct 2024

10/10 Excellent

Baldween

Stayed 3 nights in Sep 2024

8/10 Good

liwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty new hotel, nicely designed, with good English speaking staffs( which is unusual in Japan). The street where it is located is very narrow and a little difficult to get taxi. Food is not delicious though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Sophie, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful staff. The only thing that lets it down is that the rooms are definitely not sound proofed and are quite close together. We could hear every noise, and the walls are so thin we could hear noise from other guests TV’s.
Stayed 5 nights in Oct 2024

6/10 Okay

Ashee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Food was horrible, restaurant staff was so confused and orders came out wrong. We got food poisoning during breakfast from the breakfast. The bar was 10/10 amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel. They arranged some balloons to make our honeymoon special. We got ‘upgraded’ to a garden room for extra charge but room was the same size, with only the tiniest garden area. Not sure it was worth it. Standard room was just as nice. Gym and pool area quite nice and relaxing. Breakfast SUPERB. Location convenient-ish for Kyoto station but next time I’d probably prefer to stay closer to touristy areas like Pontocho alley. The only let down was the concierge service. We only got recommended options at the Kyoto station which were not what we were after for our first time in Kyoto. Also they refused to help us with a reservation, immediately, 1 minute after we checked out even though it was before check out time. This is shocking behaviour really. I’ve had more helpful service by airbnb hosts let alone a 5star hotel. Oh and I found the beef in the thai curry extremely tough and chewy so we decided not to dine at the hotel again. Overall, nice stay but doesn’t stand out.
Stayed 4 nights in Sep 2024

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DANIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were average for a 5 star hotel. Kids are not allowed in the pool after 10am. This was pretty stupid and turned us off going back there.
Stayed 2 nights in Sep 2024

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel definitely has upscale amenities. The breakfast and pool facilities is amazing. The only draw back is limited transportation to main areas around Kyoto.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design very chic and I love the courtyard garden, room is very carefully considered and comfortable, convenient location and a lot of lovely diners around
Stayed 3 nights in Sep 2024

10/10 Excellent

Mousa, Brisbane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at. Exceptional customer service and hospitality. Will rebook this every time I visit Kyoto
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024