Ratings based on 960 Verified Reviews

Real reviews from guests who’ve stayed
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
3 out of 5
by A verified traveller

Posted 26 Sep. 2024 on Expedia
The staff (check in, breakfast and housekeeping) were very friendly and professional. The place was clean and is in a great location. The hotel is in need of refurbishment throughout. It looks tired, and has a slightly run-down feel to it.
Comment from Hotel Management
3 Oct. 2024 by VAN, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff at check-in, breakfast, and housekeeping to be friendly and professional, and that you appreciated the cleanliness and convenient location of our hotel.We also appreciate your honest comments regarding the condition of the property. Please be assured that we take such feedback seriously, and we will review the need for refurbishments to ensure our facilities meet the high standards our guests expect.Your input is invaluable, and we hope to welcome you back in the future to experience any improvements we make.Warm regards,
4 out of 5
by A verified traveller

Posted 25 Sep. 2024 on Expedia
Comfortable and accessible for a short stay
5 out of 5
by A verified traveller

Posted 25 Sep. 2024 on Expedia
I believe is the most convenient location for a few day in Kyoto, steps away from the main station, where you can get on a train anywhere in a couple minutes, all necessary amenities for a couple or solo traveler, clean, quiet.
Comment from Hotel Management
3 Oct. 2024 by VAN, Hotel Management
Thank you very much for your kind review and for choosing to stay with us during your time in Kyoto. We are delighted to hear that you found our location convenient, just steps away from the main station, making it easy to explore the city.It’s wonderful to know that our amenities met your needs and that you enjoyed a clean and quiet environment. Your positive feedback means a lot to us, and we are pleased to have been able to contribute to your enjoyable stay in Kyoto.We hope to have the pleasure of welcoming you back on your next visit!Warm regards,
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Sep. 2024 on Hotels
5 out of 5
by A verified traveller

Posted 6 Sep. 2024 on Hotels
The value for the price is awesome. The hotel was clean, walk across the street from the train station and you're there. Kyoto is quieter than I had pictured, but there are a ton of restaurant and drink options within a few steps of this hotel. The staff were friendly and efficient. The breakfast was delicious with plenty of both Western and Japanese options. I would stay here again.
Comment from Hotel Management
3 Oct. 2024 by VAN, Hotel Management
Thank you very much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you found great value in our pricing and appreciated the convenience of our location, just steps away from the train station.It’s wonderful that you enjoyed the quiet charm of Kyoto and found our nearby restaurant and drink options to your liking. We are especially pleased to know that our staff provided you with friendly and efficient service, and that you enjoyed our breakfast offerings with both Western and Japanese selections.We truly value your kind words and are honored by your intention to stay with us again. It would be a pleasure to welcome you back on your next visit to Kyoto.Warm regards,
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 30 Aug. 2024 on Expedia
5 out of 5
by A verified traveller

Posted 23 Aug. 2024 on Hotels
Everything was great, close to station but quiet, some amenities like toothbrushes (paid hot drinks though), many dining options, and great staff. Room small as most rooms in Japan are but very clean. Laundry room did smell weird though… unsure if it was the washers or the room…
Comment from Hotel Management
3 Oct. 2024 by VAN, Hotel Management
Thank you very much for taking the time to share your thoughts about your recent stay with us. We are glad to hear that you enjoyed the convenience of our location and the variety of dining options available nearby. It's also wonderful to know that you found our staff to be helpful and that your room was clean and comfortable, despite the smaller size typical of many rooms in Japan.We apologize for the issue you encountered with the laundry room and the unusual smell. We will certainly investigate this matter and take appropriate steps to ensure that all facilities are kept in the best possible condition for our guests.Your feedback is invaluable, and we truly appreciate your understanding. We hope to have the pleasure of welcoming you back again in the future.Warm regards,
5 out of 5
by A verified traveller from Honolulu

Posted 28 Jul. 2024 on Expedia
No frills. A good place to lay down one's head after a long day exploring and enjoying Kyōto City. Nearby train station and subway stations give easy access to other prefectures.
2 out of 5
by A verified traveller

Posted 24 Jul. 2024 on Expedia
I think they need to get rid of their carpet and doesn’t seem to have proper ventilation. Our room was too enclosed. Triggered my Allergy from dust in our room which I smelled the moment we got in. I endured our stay by wearing face mask when sleeping and taking antihistamine. The staff were great though. As much as hotel was very convenient to the public transportation and the staff were very friendly, will not be choosing it again nor recommend thus a hotel as it didn’t have proper ventilation.
5 out of 5
by A verified traveller

Budget but Nice

Posted 13 Jul. 2024 on Hotels
No frills but the price was good and the location was phenomenal!