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Santiago Guesthouse Kyoto

2.0 star property
Central guesthouse connected to a shopping centre in Higashiyama Ward with a coffee shop/cafe

Photo gallery for Santiago Guesthouse Kyoto

Cafe
Shared kitchen
Reception
Living area
In-room safe, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6-503, Gojohashi-higashi, Higashiyama-ku, Kyoto, Kyoto, 605-0846
  • Kiyomizu Temple
    ‪9 min walk‬
  • Sanjusangen-do Temple
    ‪10 min walk‬
  • Yasaka Shrine
    ‪12 min walk‬
  • Osaka (ITM-Itami)
    ‪53 min drive‬

Room options

View all photos for Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Highlights

Air conditioning
Bidet
In-room safe
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

In-room safe, free WiFi, bed sheets

Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

Highlights

Air conditioning
Bidet
In-room safe
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed In Bunk 12-Bed Female Dormitory

In-room safe, free WiFi, bed sheets

Bed In Bunk 12-Bed Female Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed In Bunk 12-Bed Mixed Dormitory

In-room safe, free WiFi, bed sheets

Bed In Bunk 12-Bed Mixed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

Similar properties

Front of property - evening/night

R Star Hostel Kyoto Japan

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
4.6 out of 5, Wonderful, (177)
The price is AU$135
for 1 room
includes taxes & fees
5 Mar - 6 Mar
R Star Hostel Kyoto Japan

About the area

Kyoto

Santiago Guesthouse Kyoto places you in the centre of Kyoto, connected to a shopping centre and within just a 15-minute stroll of popular places like Kiyomizu Temple and Yasaka Shrine. Highlights at this guest house include a restaurant and in-room free WiFi. .The café, Santiago Cafe, is open for breakfast, lunch and dinner. For a drink, you can stop by the guest house's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 8 AM and 10:30 AM. .Attractions within a 15-minute walk of this Higashiyama Ward guest house include Kawaramachi Street and Gion Corner.
View more Guest houses in KyotoOpens in a new window

What's nearby

  • Kiyomizu Temple - 9 min walk
  • Yasaka Shrine - 12 min walk
  • Kawaramachi Street - 13 min walk
  • Kyoto Tower - 3 min drive
  • Nishiki Market - 4 min drive

Getting around

  • Kiyomizu-gojo Station - 9 min walk
  • Gojo Station - 18 min walk
  • Osaka (KIX-Kansai Intl.) - 91 min drive

Restaurants

  • ‪十六代権太夫 - ‬1 min walk
  • ‪龍門本店 - ‬4 min walk
  • ‪前田珈琲高台寺店 - ‬4 min walk
  • ‪市川屋珈琲 - ‬3 min walk
  • ‪ゆば泉 - ‬4 min walk

About this property

Santiago Guesthouse Kyoto

Central guesthouse connected to a shopping centre in Higashiyama Ward with a coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Santiago Guesthouse Kyoto also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

This Kyoto guest house is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santiago Guesthouse Kyoto offers 48 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: JPY 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Santiago Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kyoto Santiago
Kyoto Santiago Guesthouse
Santiago Guesthouse
Santiago Guesthouse Hostel
Santiago Guesthouse Hostel Kyoto
Santiago Guesthouse Kyoto
Santiago Kyoto
Santiago Guesthouse Kyoto House
Santiago Guesthouse House
Santiago Kyoto Kyoto
Santiago Guesthouse Kyoto Kyoto
Santiago Guesthouse Kyoto Guesthouse
Santiago Guesthouse Kyoto Guesthouse Kyoto

Frequently asked questions

What is the cancellation policy at Santiago Guesthouse Kyoto?

Santiago Guesthouse Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Santiago Guesthouse Kyoto serve breakfast?

Yeah, continental brekkie is available daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Santiago Guesthouse Kyoto?

No, Santiago Guesthouse Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Santiago Guesthouse Kyoto?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Santiago Guesthouse Kyoto?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Santiago Guesthouse Kyoto?

No, pets are not allowed.

Santiago Guesthouse Kyoto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 699 reviews
Rating 8 - Good. 281 out of 699 reviews
Rating 6 - Okay. 108 out of 699 reviews
Rating 4 - Poor. 36 out of 699 reviews
Rating 2 - Terrible. 13 out of 699 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jun

Stayed 1 night in Oct 2024

10/10 Excellent

Giovanishka

Liked: Staff & service
This property was perfect, the only issue is that there’s a lot of mold.
Stayed 1 night in Oct 2024

6/10 Okay

ETSUSAKU

Disliked: Cleanliness, staff & service, property conditions & facilities
insufficient room survice
I could not find a shee for upper one.
Stayed 1 night in Oct 2024

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy here. Hope to see u again next fall
Stayed 3 nights in Sep 2024

8/10 Good

Maile, Courtenay

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Kyojuro

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephan

Stayed 2 nights in Jul 2024

8/10 Good

Maria, San Jose

Liked: Staff & service, amenities, property conditions & facilities
I know is not directly related to the staff but directly to the guest that stay there but some of the share spaces were a little dirty... I think the administration should put more rules about to clean each space you use and create consciousness that there are other people than you. I another thing is that the administration should make maintenance to the showers and the shoes area... But other that that, was a great experience, the staff is super nice, also the beds and the first floor is also good. With wonderful location to move around.
Stayed 4 nights in Jul 2024

10/10 Excellent

SUNGYOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Eui

Stayed 1 night in Jun 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness
Men in women's room at night
Common area on 2f smells of stale body odour. Male staff came into the "women only" bedroom at 7pm (a time that I don't think staff should be in bedrooms..) to close the curtains?? Surely us women are capable of moving some fabric? What made this worse was that the curtain was right next to my bed, where I get dressed. I didn't appreciate an unexpected man reaching round the side of my bed to close the curtain.
Stayed 4 nights in May 2024

8/10 Good

Kalle

Liked: Staff & service, amenities, property conditions & facilities
Location is definitely the strong point of this guesthouse. Staff was also very good. Some minor improvements would be better cleanliness and softer mattresses.
Stayed 4 nights in May 2024

8/10 Good

Isamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Forrest

Liked: Staff & service, amenities
Disliked: Cleanliness
Beds are terrible. Entire second floor smells like BO. It’s worth it for a day or 2 if you are trying to save money and make friends. But the beds and smells are just too much at some point. A lot of younger people to meet -best part. But quite uncomfortable after two nights.

6/10 Okay

Naoyuki

Stayed 2 nights in Mar 2024

8/10 Good

Epie, Chiba

The beds in this capsule hotel are really big and comfy. The only thing that I would recommend to them is the provision of wet sanitizing tissue to clean the toilet sitting before use. It is a public restroom so sanitation must be a priority. Apart from that I will recommend it to friends and travellers on the go.
Stayed 1 night in Dec 2023

2/10 Terrible

Bee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paid for. Not sure what to expect. I stayed in many capsule hotels and guesthouses but this one is probably my least favorite. My bunk was next to the window (and i mean NEXT to the window), it’s basically my wall covered with a curtain. Very tight space to get into my bunk that they put me in. Since my bunk was next to the window, during daytime it is like a sauna in my bunk. Lucky it’s winter time so during nighttime it is actually cool and tolerable. There was a fan that i was using but somebody took it away or hid it. Dont know why as it’s not their bunk that is steaming hot. I cant say for other bunks but my mattress was so overused that there was no cushion or padding at all. I can feel my body touching the bunk board. I better off sleeping on the ground. It really aches my body. Pillow wasn’t the best, was hard and felt like sleeping on a beanbag but worst. Single toilets are shared between floors. Common area was okay, have a fridge but its always full with other people’s stuff so i recommend just buy a bento from a konbini. Microwave, electric tea kettle and single stove burner is available. Shower is good, multiple single showers for privacy. Check-in was horrible, no one was there. Waited for 3 hours just to have someone to show up for work and then again the person look like any other guests who is staying at the guesthouse so i cant even tell. Didn’t even acknowledge my existence even though. Guesthouse is on busy and main traffic so it is noisy.
Stayed 3 nights in Dec 2023

8/10 Good

SHI YAO

Stayed 2 nights in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
First, let me begin by saying that this is a guesthouse with shared living/sleeping areas (meaning shared showers, own bunk bed but in a shared room etc) so if you're looking for privacy don't book a hostel. There is no elevator so be prepared to carry your luggage up 3-4 flights of narrow stairs. There is a small locker provided where you can set your own code; it's only big enough to keep shoes and valuables in. It's a small sleeping area so getting into your luggage is a bit of a hassle.The outside area is a bit noisy since it's right beside the street, for those sleeping beside the window this might be a nuisance. If you're a side sleeper, the mattress was a little thin but this might just be common of hostels and possibly Japan. 1F common area is very open with a wide space to lay out and relax. 2F is where the kitchen, dining area, shower room, and sinks are so this floor can get a bit stuffy and hot. All this being said, this was the best time I've had in Kyoto, I've met many people and had many connections that I was a bit sad to leave. The staff is very helpful, I've accidentally reset my locker code multiple times and while not related to me I've witnessed them do their best to make the guests' stay more enjoyable. Thanks Santiago, hope to see you again!
Stayed 5 nights in Dec 2023

8/10 Good

Hiromi

Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2023

2/10 Terrible

Lucia

Stayed 1 night in Nov 2023

10/10 Excellent

Aarao

Stayed 2 nights in Nov 2023

8/10 Good

Madison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023